# Fitstop Fitness — user reviews

> 37 indexed App Store user reviews of Fitstop Fitness by FITSTOP IP PTY LIMITED, rated 4.30/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/fitstop-fitness/id6670152989/reviews
- App overview in markdown: https://appshunter.io/ios/app/fitstop-fitness/id6670152989.md
- Rating breakdown: 5★ 4 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 0

## What do users think of Fitstop Fitness?

Overall sentiment: negative

**Pros**

- 👍 Great workouts

**Cons**

- 🔍 Lack of performance tracking
- 💸 Forced app update with transaction fees
- 🤯 Confusing user interface
- 🐛 Buggy experience with app crashes and errors
- 🗓️ Loss of historical data and progress tracking
- 🤔 Unnecessary app permissions (local network, calendar access)

**Commonly reported bugs**

- JSON parsing errors
- Inability to log in or book classes
- Profile not syncing between old and new app

**Most requested features**

- Bring back performance tracking and progress logging
- Restore confetti and other motivational features
- Improve app stability and reliability

## Newest reviews (11 of 37)

### 1/5 — Bring back the confetti

*2025-02-19, version 3.44*

In the old app, I lived for the confetti once I closed the circle. Pretty much the only reason I did three sessions a week. Bring it back!!! 😡

### 1/5 — Worst app update ever

*2025-02-18, version 3.44*

We’re told we would not lose any of our information but the performance tracking is not on the updated version.
Lost all our information.
Really poor effort guys.

### 1/5 — Shambles

*2025-02-18, version 3.44*

Waste of time app. Only brought in so they can start charging extra fees and adds no value to clients with very little testing that hasn’t improved user experience at all

### 1/5 — Terrible

*2025-02-18, version 3.44*

Honestly, why fix what ain’t broke. The old app wasn’t perfect, but it did what it was meant to do. This is terrible. You’ve lost performance tracking, the challenge is hard to navigate and the interface is so crowded.

### 1/5 — Payment

*2025-02-15, version 3.43*

Terrible update. Cant pay my bills now if I miss easily at all. Also not happy about the fees. No performance tracking anymore.

### 1/5 — Transaction Fee

*2025-02-13, version 3.43*

Now charges a transaction fee for a forced app update. Apparently for a better app experience, old version was better

### 1/5 — Lost all the data

*2025-02-11, version 3.43*

So sad to loose all the trackable data showing progress of lifts etc. doesn’t say how many classes you’ve been to. Not a fan.

### 1/5 — Disappointing upgrade

*2025-02-03, version 3.41*

2 years of performance tracking just gone. No transfer of data to the new app. Not a mention of this disappearing either before being forced to change apps.

### 1/5 — Why in hell does this need to view my local network and devices

*2025-01-26, version 3.41*

That’s stupid

### 1/5 — New app is a downgrade

*2025-01-16, version 3.41*

The new app no longer has performance tracking which means I have lost all my performance data.
This app is buggy, regularly glitching and throwing errors (e.g. cannot load JSON).
Additionally, the new UX is not accessible and has a lot of room for improvement.

### 1/5 — Unusable

*2025-01-12, version 3.41*

Can’t even log in to the app due to a ‘JSON Parsing Error’. Fitstop need to develop a web app to use as a backup option.

## Most critical reviews (10 lowest-rated)

### 1/5 — Painfully slow

*2026-02-18, version 3.63*

So slow.

### 1/5 — Performance tracking info got lost when migrated

*2025-10-30, version 3.63*

Old app was way better. All my performance tracking information got deleted when migrated to the new app… really disappointing.

### 1/5 — Slow app!

*2025-09-29, version 3.63*

The latest update has made the app so slow to book a session. It takes around 5 seconds for a single booking to register. It’s so frustrating that each time you make a booking it takes you to the my sessions tab, which means you have to click on the time table again to find your next session. Not efficient at all.

### 1/5 — Get it sorted!

*2025-07-06, version 3.60*

The next week training block doesn’t update in time for you to see the upcoming sessions!

### 1/5 — Buggy app

*2025-07-05, version 3.60*

I have to force quit the app to get new days to refresh to book more sessions. This has been a bug since the app launched and no one seems interested in fixing it.

I could go into the lack of features like performance tracking but please just get the basics right first.

### 1/5 — “Upgrade” is a downgrade

*2025-04-07, version 3.46*

After the big hoo-ha about the new and improved app coming out, it actually removed the few features that were useful. There is now nowhere to track PB’s (and we lost all the history of PBs entered over the last 2 years), and the class rating section doesn’t work. I hope Fitstop is in dispute with whoever did the app for them! A waste of time and money to change it from the old one.

### 1/5 — Terrible “improved” app

*2025-04-02, version 3.46*

The old app was much better, currently unable to see my previous benchmarking and unable to provide feedback about sessions through the app.

### 1/5 — Latest release worst yet

*2025-03-18, version 3.45*

The latest release takes away all of the features, it’s just a booking app now, very basic. If it wasn’t for the great trainers at my location, would look for another gym.

### 1/5 — Bring back performance tracking

*2025-03-17, version 3.45*

Why would you take away the main feature of the app? Please bring it back and hopefully all my old data still lives somewhere and can come back too! The previous version of the app was fine and more fit for purpose than this version.

### 1/5 — Dropped the ball

*2025-03-12, version 3.45*

Not transitioning all of the previous tracking data to this new app has been a massive loss. Programming encourages progression and but there’s no access to pb’s for the past 2 years of tracking!

## Most praised reviews (9 highest-rated)

### 5/5 — Works well

*2025-04-14, version 3.46*

Happy

### 4/5 — Great Workout

*2025-02-18*

Love the workouts but I’m sad they took the performance tracking and logging of PRs and stats

### 2/5 — Not tracking weekly progress

*2025-09-29, version 3.63*

Been stuck on the same week progress for ages. Shows the 3 classes each week but doesn’t update the total weeks

### 2/5 — Taken away number of people feature!

*2025-09-11, version 3.62*

I like knowing how busy a class is going to be. Now the update has taken away the feature to see how many people have booked in. Not sure why?!

### 2/5 — Can’t submit feedback

*2025-05-20*

App is decent overall, but despite it requesting you leave feedback, even once you’ve filled out the form (stars, comments, etc.), the “Submit Feedback” button is never active. 

Do you want feedback or no??

### 2/5 — Not refreshing timetable

*2025-03-18, version 3.45*

I have to force quit the app every time I book a class to get the schedule to refresh and include the latest available days.
There is also still no performance tracking. A real step backwards with this app.

### 2/5 — Need to add performance tracking back in

*2025-03-10, version 3.45*

The main feature I use in this app is the performance tracking and it has been removed from this app. I cannot understand why when the major motivator is for us to reach and exceed our goals but now we have no way of tracking them.

### 2/5 — Recipes

*2025-02-04, version 3.41*

Recipes are great except for the calorie count is not included in the nutritional section of all of the recipes. This important to factor to know especially when working towards a calorie deficit goal.

### 2/5 — Bad

*2025-01-20, version 3.41*

Keeps logging out. Many errors. Can’t book classes can’t cancel classes.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
