# Fitz: Match 3 Puzzle Game — user reviews > 310 indexed App Store user reviews of Fitz by Absolutist Ltd, rated 3.70/5 from 104 ratings. - Source: https://appshunter.io/ios/app/fitz-match-3-puzzle-game/id498464734/reviews - App overview in markdown: https://appshunter.io/ios/app/fitz-match-3-puzzle-game/id498464734.md - Rating breakdown: 5★ 38 · 4★ 27 · 3★ 20 · 2★ 5 · 1★ 14 ## What do users think of Fitz? Overall sentiment: mixed **Pros** - ❤️ Loving this game - 😊 Great game - 🕹️ Addictive fun - 👍 Challenging but fun - 🤩 Awesome game - 🎉 Excellent game **Cons** - 😣 Stuck on level 27/30 for years - 😠 Impossible to pass certain levels - 😖 Frustrating when progress is lost - 😡 Annoying ads and in-app purchases - 🤯 Confusing symbol changes make it unfair - 😫 Lack of shuffle or skip option when stuck **Commonly reported bugs** - Game resets progress to level 1 after updates - Frequent crashes and freezes, especially on older devices **Most requested features** - Add shuffle or skip level option - Improve level progression and difficulty curve - Provide more free levels before requiring purchase - Allow players to continue progress across devices - Add color to symbols to improve visibility ## Newest reviews (16 of 310) ### 3/5 — Stuck *2026-08-12, version 1.21.3* Stuck on level 30 for months. ### 2/5 — Features don’t work. *2026-08-04, version 1.21.3* It asks if I want to shuffle, but starts a new game. Flip? Must pay money to flip? What good are my points if they buy nothing! Been stuck at level 27 for years. Restart and can’t get past it. Maybe make an undo option to back out a step or two? Just fix it. ### 3/5 — 'watch 2 Ads' for Flip does not work *2026-04-08, version 1.21.3* please advise ### 3/5 — Stuck at Level 27 *2026-02-22, version 1.12.3* Like many people I’m stuck at level 27. I did get to level 30 and got stuck there for some time and then, for technical reasons, had to go back to level 1. Got back to 27 quite quickly and I’m stuck there again. Why is it such a difficult level to finish? Surely it can be made less impossible. ### 3/5 — Cannot pass level 30 *2025-07-03, version 1.12.3* for MANY months! Can you please send me a patch (or new version) that gets me to level 31? I am about to give up! ### 3/5 — Cannot pass level 30 *2025-05-24* for months! **Developer response:** Hello! We are very sorry that you are not happy with our game. We try to make it more diverse with every update. That is why it really has some pretty difficult moments, but they are all passable. We are sure that you will definitely do it! ### 4/5 — Level 27 is way too difficult. *2025-05-19, version 1.12.3* I’ve been on level 27 for several weeks and it feel like I’m no closer to finishing it. Can it be done? ### 4/5 — Love it but... *2025-04-21, version 1.12.3* I really love this game but level 27 is a beast! Would be nice to have a shuffle or something to offer when stuck. ### 4/5 — Love hate *2024-11-21, version 1.12.3* With system updates, I have been thrown back to level 1 several times from Levels 50, 27, & 30 (twice). Developers: Fix this! Now I’ve been at level 30 for over two years and I play regularly. I am so frustrated. I too, would love it if there was a shuffle. I’d even pay for that. After two entire years, I finally passed level 30 and was that level 42 within three days. Thank goodness. I just hope and pray that the system doesn’t wipe me out again. If so, I’m done. Pity because I truly love this game Despite reviewing this multiple times, I still get asked to rate the game every couple of rounds. Enough already. ### 4/5 — Love hate *2024-11-18* With system updates, I have been thrown back to level 1 several times from Levels 50, 27, & 30 (twice). Developers: Fix this! Now I’ve been at level 30 for over two years and I play regularly. I am so frustrated. I too, would love it if there was a shuffle. I’d even pay for that. After two entire years, I finally passed level 30 and was that level 42 within three days. Thank goodness. I just hope and pray that the system doesn’t wipe me out again. If so, I’m done. Pity because I truly love this game **Developer response:** Hello! Thank you for reporting the problem. We constantly work on improving our games and we will take it into account. The opinion of the players is very important to us! ### 3/5 — Stuck *2024-11-08, version 1.12.3* Level 27 is killing me. I've been here for years. ### 3/5 — Love hate *2024-11-01* With system updates, I have been thrown back to level 1 several times from Levels 50, 27, & 30 (twice). Developers: Fix this! Now I’ve been at level 30 for over two years and I play regularly. I am so frustrated. I too, would love it if there was a shuffle. I’d even pay for that. **Developer response:** Hello! Thank you for reporting the problem. We constantly work on improving our games and we will take it into account. The opinion of the players is very important to us! ### 3/5 — Annoying *2024-10-06, version 1.12.3* There is no way you can get off this level 27, and there is no way to bypass it . So todays the day I delete it. Shame it’s a great game, it’s got to the point where I can tell at the start if I’m going to have a good game or not . The symbols don’t follow on , but I can never get out of this level.. Great game, but frustrating.. cannot get off level 27 and been on it weeks. There is no way you can skip level 27 so your forever trying until you give up completely and confine it to Cloud. Such a pity. I’ve just realised that what you think will follow, does not, the symbols change. So I don’t believe it’s a fair game. Like others have said I think there should be a way to bypass this level. This is an update still on level 27. Don’t believe there is any way of getting of it, and I have tried. If I can’t get off it by the end of this week I’m deleting it. It’s not fun anymore it’s frustrating, and hate being frustrated it puts me in a bad mood.. ### 2/5 — Level 27 *2024-06-24, version 1.12.3* I have beaten it before a couple of times. I did manage to make it a few levels higher. By this time my interest had dropped. Had to go ad free or they drove me crazy by the amount between screens. Could be a good game but it’s sort of self distructive. I understand it can’t be a give away but too frustrating. ### 2/5 — Lost my entire level 30 levels grrr *2024-05-11, version 1.12.3* I have enjoyed this game so much and to just loose it all is very frustrating! ### 4/5 — Challenging game *2023-11-13, version 1.12.3* Love this game, but stuck on level 30 a long time!!!😡 They should provide some help…grrrr. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t bother *2026-02-06, version 1.12.3* They have changed the game so it’s impossible to finish certain levels without paying to shuffle the tiles. Money suckers is what they are. ### 1/5 — 7 YEARS *2025-12-28, version 1.12.3* It’s been 7 years and I still can’t get out of level 30!!! ### 1/5 — This is ridiculous, *2025-10-20, version 1.12.3* I am stuck on 27 for over 7 years. Don't even know why I still try to pass it. ### 1/5 — Fitz *2025-08-19, version 1.12.3* I am deleting this app after playing for may years because the all white search background is bothering my eyes extremely! ### 1/5 — Annoying *2024-09-18* Great game, but frustrating.. cannot get off level 27 and been on it weeks. There is no way you can skip level 27 so your forever trying until you give up completely and confine it to Cloud. Such a pity. I’ve just realised that what you think will follow, does not, the symbols change. So I don’t believe it’s a fair game. Like others have said I think there should be a way to bypass this level. This is an update still on level 27. Don’t believe there is any way of getting of it, and I have tried. If I can’t get off it by the end of this week I’m deleting it. It’s not fun anymore it’s frustrating, and hate being frustrated it puts me in a bad mood.. **Developer response:** Hello! Thank you for the feedback! We are so sorry that the game upsets you. We make every effort to create a game that will appeal to all players. We are working to improve it! ### 1/5 — Stuck at Level 27 *2024-09-05, version 1.12.3* Like many people I’m stuck at level 27. I’m ready to give up and tell people to avoid the game. ### 1/5 — It started me over *2024-08-05, version 1.12.3* Can’t get back to where I was and not worth starting at level 1 again. Took money. ### 1/5 — Stuck on level27 *2024-06-14, version 1.12.3* Have been on level 27 for years but will keep trying. ### 1/5 — Level 27 *2023-06-11, version 1.12.3* It appears to be impossible ### 1/5 — Fix the problem *2023-04-02, version 1.12.3* Level 27. I am tired of being stuck on that level for more than 2 years. I am done with Fitz. ## Most praised reviews (10 highest-rated) ### 5/5 — Loving the options *2026-04-06, version 1.21.3* Great that there have been some ‘helpers’ added now. ### 5/5 — Never win *2026-01-10, version 1.12.3* In all the years I have been playing this game I have never won. Still, it passes the time. ### 5/5 — Loving this game *2025-11-20, version 1.12.3* This is a great game ❤️ ### 5/5 — Frustrating at times *2024-08-31, version 1.12.3* I’ve been stuck on level 42 for 2 years so far but keep coming back ### 5/5 — Addictive fun *2023-12-06* I find this game extremely calming and relaxing. ### 5/5 — Love it but... *2023-12-01* I really loved this game but no matter what I try I can't get through Level 27. I realize some levels are challenging but this is undoable for me. Would be nice to have a shuffle or something to offer when stuck after so many times. Ready to give up but I like the game. Help? **Developer response:** Hello! We are very sorry that you are not happy with our game. We try to make it more diverse with every update. That is why it really has some pretty difficult moments, but they are all passable. We are sure that you will definitely do it! ### 5/5 — Favorite Game *2023-07-10, version 1.12.3* I have been playing this game for ten years or more and still love. Stuck on 27 and don’t care. The challenge is what is important. ### 5/5 — Tough Level 27 *2023-01-10, version 1.12.3* I have been stuck on 27 for about 20 years off and on. About to delete me profile and start again! ### 5/5 — Excellent! *2021-05-26, version 1.10.3* I love playing this game. It's challenging but if you have to leave it for a while there's no problem. ### 5/5 — Challenging fun! *2021-01-22, version 1.10.3* I’ve enjoyed this game but I have been stuck on level 30 for at least two years! Got down to one once. When I’m watching the other person on the screen with me playing, sometimes I see shuffle. That would help! How do you get it to shuffle? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*