# Fitzsimons Credit Union — user reviews > 18 indexed App Store user reviews of Fitzsimons Credit Union by Fitzsimons Credit Union, rated 4.70/5 from 757 ratings. - Source: https://appshunter.io/ios/app/fitzsimons-credit-union/id969201030/reviews - App overview in markdown: https://appshunter.io/ios/app/fitzsimons-credit-union/id969201030.md - Rating breakdown: 5★ 636 · 4★ 57 · 3★ 17 · 2★ 18 · 1★ 29 ## What do users think of Fitzsimons Credit Union? Overall sentiment: negative **Pros** - ✅ Basic balance checking functionality - ✅ Website version works reliably **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Constant maintenance windows - 🔐 Security question authentication issues - 📱 Login failures and account lockouts - 🐢 Slow performance and loading times - ❌ Inconsistent functionality across updates - 💳 Card function crashes - 💰 Incorrect insufficient funds fees - 📊 Missing features present on website - 🔄 Face ID randomly disables - ⚠️ Unreliable account access **Commonly reported bugs** - App won't load after updates - Login screen freezes and fails - Security questions malfunction - Face ID authentication randomly turns off - Card function crashes - App crashes on startup - Scheduled payments not displaying - Download latest update message appears despite having latest version - Account lockout issues - Glitches when accessing accounts **Most requested features** - Restore PIN-based quick login from old app - Improve user interface design - Display scheduled payments in app - Reduce maintenance downtime - Streamline check deposit process - Simplify transaction viewing ## Newest reviews (2 of 18) ### 1/5 — Crashes *2015-03-17* Ever since the update the app crashes every time I try and open it. A fix needs to be done ### 1/5 — Old app was better *2015-03-17* Old app has better user interface. Old app has quick log-in with pin. Old app did not show other people's account. Old app efficiently displays transactions in less than 2 clicks. This NEW app is terrible. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-06* Worst app I’ve ever used. Always logs me out and doesn’t let me log back in. ### 1/5 — App Never Works *2024-11-03* always random “maintenance” thats hardly ever explained, incredibly difficult to see your own money in your own account ### 1/5 — App not working *2023-03-30* Why’s the new app not letting me open it now.. I get a message saying download the latest update and I already have…. ### 1/5 — worst banking app ever *2021-07-25* turns off face id randomly and tells me answers to security questions are wrong when i’ve wrote them down and know they are not. i hate this app and fitzsimons ### 1/5 — Not sure what to do *2019-08-16* Not helpful at all. charges insufficient funds fee for everything even if you have money in your account I’m not happy with this FCU ### 1/5 — Terrible App *2018-02-12* Extremely underdeveloped. Log in issues constantly, which once you go to the website and log in everything works fine. Super slow, and seems to always be under maintenance. Don’t waste your time just use the website. ### 1/5 — Not reliable *2016-09-08* There always seems to be a glitch when trying to access my accounts. ### 1/5 — Terrible *2015-04-11* I absolutely hate this app. The old one was way better. In the old one I could actually view my account and sign in to it. Now I am lucky if I can even sign in. Half the time it doesn't load or asks me bogus security questions that I didn't even pick. Or it locks me out of my account. AWESOME. How is this app useful if you can't even view your account. ### 1/5 — Pin *2015-04-07* Liked the old app better... Whoever developed this has no idea what they're doing. Pin login feature of old application was definitely a positive and the new one is a pain ### 1/5 — Can't use at all *2015-04-05* After theist update the app will not even load. Ever. Wish I could give it zero stars. App was 4/5 before the update. ## Most praised reviews (6 highest-rated) ### 5/5 — Perfecto *2026-08-08* Muy bien ### 3/5 — Get y’all app together *2023-04-29* App is always down especially when I really need to access my money ### 3/5 — Newest update- *2023-03-23* Newest update released March 14th has not improved functionality. App crashes now when trying to access the Card function. I’ve been waiting for a long time for my little credit union to get with the times and now that they have,, it’s not working right! Please fix this! ### 2/5 — Sub par is too kind. *2021-10-13* It allows me to check my balance I guess so at least there’s that. ### 2/5 — Pain *2021-08-31* Quite a pain trying to deposit a little check has been refused to talk and explanation is crap ### 2/5 — Missing needed functionality *2017-09-07* Under payments in the bar at the bottom, you can select scheduled payments. This doesn't show anything, even though I can see scheduled payments on the website. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*