# Five Good Friends — Live better in your own home > Home care and disability support provider app for managing services and care teams. (iPhone/iPad app by The Lookout Way Pty Ltd.) - Source: https://appshunter.io/ios/app/five-good-friends/id1169214550 (this page in markdown: same URL + `.md`) - Developer: [The Lookout Way Pty Ltd](https://appshunter.io/developer/1511862169) - Category: Health & Fitness - Price: Free - Age rating: 4+ - Requires: iOS 14.0 · 11 MB - Languages: American English - Released: 2018-12-13 - Data updated: 2026-06-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/five-good-friends/id1169214550/reviews.md ## What is Five Good Friends? Five Good Friends is the first Home Care and Disability Support provider in Australia to combine a skilled care team with its own technology, so people can live better in their own homes. For families, the app allows you to: - Manage your schedule with ease. Know when visits are scheduled, stay up to date, and plan your day with ease. - Know when a helper checks-in. Your schedule highlights when a Helper has arrived for your peace of mind. - Access itemised statements in the app. View your expenditure and see what you’re being billed for with itemised statements and a breakdown of cost per visit. - Get details on everyone in your care team. View your care team’s profiles or get in touch with anyone including your Helpers and Community Manager. For Helpers, the app allows you to: - Manage your schedule with ease. Know when you’re scheduled for a visit, and easily add a visit, reschedule or cancel as required. - Be better prepared, deliver better care. Access the details of your visits as well as key family contacts and other members of the care team - Share your observations with the Community Manager. Based on your notes, our Lookout™ technology allows us to monitor a Member's ongoing health and wellbeing for early signs of changes. - Get a clear breakdown of your invoices and earnings. Streamline your invoices with automated invoice creation on completion of a visit. View itemised statements and a breakdown of what you'll earn for each visit. Five Good Friends curate a range of services and technologies that are designed to meet your needs and goals. No matter how little or how much help you need you can choose what services you want and when. - Domestic Assistance - Assistive Technology - Companionship - Nursing & Allied Health - Personal Care - Smart Home & Monitoring Technology - Transportation - Overnight & 24/7 Care Remote care monitoring - Only with Five Good Friends. The Helpers and care team are empowered with our Remote Care Monitoring technology, Lookout™. Every time a Helper finishes a visit, they use the Five Good Friends App to check out and leave secure notes about any changes or observations they think your Five Good Friends care team should know about. It means your Care team at Five Good Friends are able to pick up changes earlier. Lookout™ gives you extra peace of mind and Five Good Friends the ability to see further and identify potential problems earlier. You're in control We empower our Members by offering more choice, flexibility, and transparency. You are actively involved in the decision-making for your care. We will meet with you to understand your needs and design a personalised plan so it’s easier for you to manage your health and care needs at home. This allows our Members to stay in control and maintain their independence. A team that cares, custom built for you. We understand that continuity of care matters so you’ll see the same familiar faces week-on-week. We connect you with verified and dependable Helpers that you’ll love! We handpick the best care and health professionals to ensure your health, safety, and satisfaction. We also factor in your personal needs, wants and desires to find Helpers that are the most natural fit in your world. Care with a difference. When you have smart, caring people using state-of-the-art technology, you’ll know you’re getting an incredible service. Get the best care for you tailored to your needs, goals, and lifestyle. You and your family will be able to make better-informed decisions and enjoy a real sense of relief. This is how a caring community should feel. We’re here to answer your questions and help you navigate your options. Please call 1300 787 581 and speak to a Care Advisor, or visit our website at www.fivegoodfriends.com.au. ## Key features - Schedule management for families and helpers - Helper check-in notifications - Itemized financial statements - Care team profiles and contact - Visit details and observation sharing - Automated invoice creation for helpers - Remote care monitoring technology ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/five-good-friends/id1169214550/reviews.md ### 1/5 — Why is my review not showing? *2023-06-17, version 5.4.2* I came back to add to my earlier review but its not here. Is it because i said the interface was so dreadful? Just wanted to add a few more tips to make the ios version tolerable for client users. Like a revision of page layouts , more distinction between schedule, chat thread and requests tabs, and a default or customisable sort order that puts recent first. More tonal distinction between read and unread messages. And …i dunno… maybe another name for lookout bot. I know it makes perfect sense, but its not a linux open source community youre addressing out here. Show that youve thought about the human user. 'Automated notice:' might work better. Standard english is just a bit less distracting than proprietry jargon. Hoping this saves and the other turns up in case you want to follow up my suggestions with me. Cos Im just calling it as i see it on the go. ### 1/5 — Don’t work here *2021-10-05, version 4.1* Bad company to work for. Low salary, you work hard and don’t earn for it. App very basic, lacking of information and team is very amateur. ### 1/5 — No details *2021-02-22, version 3.6* No details of services provided despite a bill of $200 in last month.How is that? L Lukin ### 5/5 — Best care ever *2019-12-10, version 2.1* When I thanked one of my fathers carers and she said ‘It is an absolute honour to be able to look after him’, I knew how fortunate we were! Many thanks to Davina and Earl for your unwavering, kind and dignified care of dad. You are an absolute credit to yourselves, Five Good Friends and an amazing five star example to the rest of the aged care services community. ## Frequently asked questions about Five Good Friends ### What services does Five Good Friends offer? Five Good Friends offers a range of services including Domestic Assistance, Assistive Technology, Companionship, Nursing & Allied Health, Personal Care, Smart Home & Monitoring Technology, Transportation, and Overnight & 24/7 Care. ### How does the Lookout™ technology work? Lookout™ is a remote care monitoring technology. After each visit, helpers use the Five Good Friends App to leave secure notes about any changes or observations. This allows the Five Good Friends care team to monitor a Member's ongoing health and wellbeing for early signs of changes. ### Can I choose my care team with Five Good Friends? Yes, Five Good Friends emphasizes continuity of care and aims to connect you with the same familiar faces week-on-week. They empower members with more choice and flexibility in their care. ### Is Five Good Friends available on multiple devices? Yes, Five Good Friends is supported on iPhone, iPad, and iPod devices, making it accessible across various Apple platforms. ### How often is Five Good Friends updated? The app was last updated on November 3, 2025, indicating active development and maintenance by the developer, The Lookout Way Pty Ltd. ### What is the age rating for Five Good Friends? Five Good Friends has an age rating of 4+, making it suitable for a wide range of users. ### Does Five Good Friends offer a free trial? The app is available for free, so there is no need for a trial period. You can access its features without any upfront cost. ### How does Five Good Friends ensure transparency in billing? The app provides access to itemized statements, allowing families to view their expenditure and see a breakdown of costs per visit. Helpers also receive a clear breakdown of their invoices and earnings. ## Version history (last 5 releases) ### 5.5.5 — 2025-11-03 Added support for more file types in help plans. ### 5.5.4 — 2025-10-19 Improved check-in & check-out location reporting accuracy. ### 5.5.2 — 2025-07-03 - Improved experience of session expiration ### 5.5.1 — 2024-05-19 - Improved session security and login performance. ### 5.5 — 2024-04-17 - Added support for Single Sign-On. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*