# Five Guys Burgers & Fries — Easier Ordering

> Mobile ordering and customization for Five Guys burgers and fries. (iPhone/iPad app by Five Guys Franchisor, LLC.)

- Source: https://appshunter.io/ios/app/five-guys-burgers-and-fries/id457494327 (this page in markdown: same URL + `.md`)
- Developer: [Five Guys Franchisor, LLC](https://appshunter.io/developer/1352501930)
- Category: Food & Drink
- Price: Free
- Rating: 4.90/5 from 262,246 App Store ratings · 743 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 66 MB
- Languages: American English
- Released: 2011-08-20
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/five-guys-burgers-and-fries/id457494327/reviews.md

## What is Five Guys Burgers & Fries?

With the all-new Five Guys mobile app, it’s never been simpler to order all your Five Guys favorites, made just the way you like them – even when you’re on the go!

FEATURES 

ORDER AHEAD - Place your order through the app and pay, choose your preferred pickup method – in-store, curbside or even delivery – and we’ll do the rest!

CUSTOMIZE IT ALL - Modify toppings to make your order truly yours. Try it with our lettuce wraps or bunless options!

EASY REORDERING - Get all of your Five Guys faves faster with saved meals and recent orders.

QUICKER CHECKOUT - Streamlined payment options, including Apple Pay and Google Pay, ensure you check out quickly and easily. ALL THE

DETAILS - Locate restaurants near you, get directions, browse our menu and view store info, including hours, before you visit.

LARGE ORDERS - Feeding a group or planning an event? Our new Large Order program is here to help! Select one of our popular bundles or go fully custom with our Build Your Own Box option (BYOB for short). At participating locations.

## Key features

- Order ahead for pickup or delivery
- Fully customize toppings and bun options
- Save favorite meals for quick reordering
- Streamlined checkout with mobile payment options
- Locate restaurants and view menu/hours
- Support for large group orders

## Chart rankings

- #80 in Top Free · Food & Drink (US App Store)

## What do users think of Five Guys Burgers & Fries?

Overall sentiment: positive

**Pros**

- 🚀 Easy to order
- 👍 Friendly staff
- 🚀 Convenient app
- 👍 Great food quality
- 👍 Consistent service
- 🚀 Quick pickup
- 👍 Customizable orders

**Cons**

- 🐛 App issues (crashes, bugs)
- 🚫 Lack of support for Canadian locations
- 🚫 No option to add notes or special instructions
- 🚫 No ability to add extra toppings or customizations
- 🚫 Payment issues (no Apple Pay, gift cards)
- 🐛 Order tracking problems

**Commonly reported bugs**

- App crashes and freezes
- Inability to locate nearby Five Guys locations
- Payment processing errors
- Issues with order history and repeat ordering

**Most requested features**

- Add ability to leave notes or special instructions
- Improve customization options (extra toppings, etc.)
- Integrate Apple Pay and gift card support
- Enhance order tracking and status updates
- Expand app availability to all Five Guys locations

## Recent user reviews (10 of 743)

All indexed reviews: https://appshunter.io/ios/app/five-guys-burgers-and-fries/id457494327/reviews.md

### 1/5 — Incorrect location access

*2026-08-24, version 5.22.1*

Need to improve or fix the bug on the location confusion. My order came down to other side of my town. Lost my money. Will check out the address first next time

### 1/5 — Bad Experience

*2026-08-21, version 5.22.1*

No greeting upon entering. I placed and order via the app. The workers appeared to be visibly upset.

### 5/5 — Great App

*2026-08-20, version 5.22.0*

I never write reviews but this a great app!

### 5/5 — Awesome

*2026-08-19, version 5.22.0*

Always Amazing

### 5/5 — Improved!

*2026-08-19, version 5.22.0*

App is So much better than before, I stopped going to five guys because the ordering was so bad and I’m unable to wait inside the store with a child with special needs - thanks!!!! Food: always delicious - was never the problem!

### 5/5 — $$$

*2026-08-17, version 5.22.0*

Lower prices pls

### 5/5 — One Update

*2026-08-14, version 5.22.0*

I love the 5 guys app my only issue which is an easy fix is when I try to edit my French Fries there is no option to have them Well Done.

### 5/5 — Easy

*2026-08-12, version 5.22.0*

The app is easy to use, to place an order!!!

### 5/5 — Stellar

*2026-08-12, version 5.22.0*

Best Burger and App ever. Hands down.

### 5/5 — Hungry girl 😘

*2026-08-09, version 5.21.0*

Clean ..friendly … timely… delicious 🤤

## Frequently asked questions about Five Guys Burgers & Fries

### What can I do with the Five Guys app?

The app allows you to order your favorite Five Guys burgers and fries ahead of time for pickup or delivery. You can fully customize your order, save past meals for easy reordering, and find nearby restaurant locations with their hours and menu details.

### How do I pay for my order?

The app offers streamlined payment options, including support for Apple Pay and Google Pay, to ensure a quick and easy checkout process. You can pay directly through the app before you pick up your order.

### Can I order for a group or event?

Yes, the app features a Large Order program designed for groups or events. You can select popular bundles or create a custom order with the Build Your Own Box (BYOB) option at participating locations.

### Is the app free to use?

Yes, the Five Guys mobile app is free to download and use. There are no additional charges for using the app to place your orders, though the cost of the food itself will apply.

### What are the pickup and delivery options?

You can choose your preferred pickup method, including in-store pickup or curbside pickup. Delivery options are also available, allowing you to have your order brought directly to you.

## Version history (last 5 releases)

### 5.22.1 — 2026-08-20

This version includes security updates.

### 5.22.0 — 2026-08-11

This version includes updated allergen and nutrition info visibility, improvements to checkout and account settings, general bug fixes and performance enhancements.

### 5.21.0 — 2026-07-01

This version includes enhancements to the ordering experience, including smarter location change detection, error messaging and payment screen improvements.

### 5.20.2 — 2026-06-09

This version includes performance improvements and enhancements to the ordering experience.

### 5.20.1 — 2026-05-28

This version includes accessibility improvements and enhancements to menu modifiers.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*