# Five Star Bank Digital Banking — user reviews > 171 indexed App Store user reviews of Five Star Bank Digital Banking by Five Star Bank, rated 4.31/5 from 1,511 ratings. - Source: https://appshunter.io/ios/app/five-star-bank-digital-banking/id1507023613/reviews - App overview in markdown: https://appshunter.io/ios/app/five-star-bank-digital-banking/id1507023613.md - Rating breakdown: 5★ 1,083 · 4★ 168 · 3★ 53 · 2★ 60 · 1★ 147 ## What do users think of Five Star Bank Digital Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient for on-the-go banking - 💡 Useful features like mobile deposits - 🔒 Secure banking experience **Cons** - 🐛 Occasional login and performance issues - 💤 Slow transaction updates - 🤔 Confusing navigation and layout - 🙄 Annoying pop-ups and ads **Commonly reported bugs** - Inconsistent account balance display - Unexpected app crashes and freezes - Trouble linking external accounts **Most requested features** - Ability to pay loans directly from the app - Option to customize app appearance and settings - Improved bill pay and money transfer features - Faster processing and real-time transaction updates ## Newest reviews (11 of 171) ### 5/5 — Love it! *2025-07-07, version 7.1.5910* Works great. Does everything I need done easily. ### 2/5 — Not a fan *2025-07-02, version 7.1.5910* Not user friendly. Doesn’t display loan information in a way that is pleasing to the eye. I’ve had the opportunity to have apps for multiple financial institutions for various reasons and this is the worst app I’ve used. Looking to refinance just to have an app & financial institution that is more user friendly. ### 4/5 — LHV Banking *2025-06-07, version 7.1.5910* Overall the Five Star mobile banking app meets the majority of my banking needs. I would like to see more creative idea brought into the mobile banking. In other words push the envelop and technology to new limits. ### 5/5 — Very good *2025-06-06, version 7.1.5910* Easy to use, reliable. Has one of the best overall money management features allowing you to track other accounts and manage everything in one place. ### 5/5 — Excellent App *2025-06-06, version 7.1.5910* Great app for tracking account info ### 5/5 — Great App *2025-06-06, version 7.1.5910* Easy and smart !!! Very helpful!! ### 5/5 — Good bank. Good app. *2025-05-12, version 7.1.5910* Cutthroats and thieves. As typical with any bank since the Pope “legalized” usury. jaredg ### 5/5 — Works fine *2025-04-08, version 7.1.5910* Pretty easy to use. ### 2/5 — Poor design *2025-04-06, version 7.1.5910* Not user friendly at all. ### 5/5 — Excellent *2025-04-02, version 7.1.5910* Excellent ### 5/5 — Love my app *2025-03-30, version 7.1.5910* Love my app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely difficult to pay car loan *2026-07-22, version 7.1.5910* The amount of circles you need to jump through just to pay your car loan is awful ### 1/5 — Five Star Online Banking is terrible *2026-06-10, version 7.1.5910* App constantly crashing. The I.T. Department at Five Star Bank is a joke. ### 1/5 — Everything slow *2026-05-22, version 7.1.5910* Slow updates slow UI slow deposits slow withdraws ### 1/5 — Really *2026-03-13, version 7.1.5910* Nothing but issues ### 1/5 — Review *2026-02-13, version 7.1.5910* The fact you can’t lock your card makes it a .5 for me terrible ### 1/5 — Outdated *2025-10-09, version 7.1.5910* This app is outdated. It has a horrible UI and is missing a lot of features that most baking apps have. ### 1/5 — Need a UX Designer ASAP *2025-08-19, version 7.1.5910* I use this app to pay my car note and every month I have to figure out how to do the same thing over again. Confusing navigation. Nothing is intuitive. ### 1/5 — Poor design *2025-06-03, version 7.1.5910* Not user friendly at all. I’ve used many different banking apps throughout the years and this one is by far the worst. Terrible to navigate and has double drawn my account twice now. I do not have words to express how poor this app is. ### 1/5 — Awful *2025-05-18, version 7.1.5910* I’d give it a zero. ### 1/5 — Bad app, terrible bank. *2025-03-11, version 7.1.5910* This bank does everything the hard way or outdated to milk customers any way they can. Worst bank I’ve ever dealt with, first time I’ve left a bad review on anything in my life so yes, it’s that bad. Do not trust this bank, and their app is trash too. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-06-02, version 7.1.5910* I can do everything I need to without going to the bank. Even order a new card. ### 5/5 — Bank app *2026-03-26, version 7.1.5910* So easy to use. I’m not tech savvy at 66 years old and this app is so easy to use and simply understandable. Thankyou Five Star for making my life easier. ### 5/5 — Great app *2026-03-22, version 7.1.5910* Convenient 👍🏼 ### 5/5 — Easy to use *2026-02-13, version 7.1.5910* I really like this app, it is easy to use and to switch accounts. And it is good about updates. Statements are easy to get also. ### 5/5 — Mobile app *2026-01-30, version 7.1.5910* This has made my life so easy. I can bank from anywhere. Just love it! Easy to use. ### 5/5 — Great Rates!!! Friendly staff. Very helpful!!! *2026-01-06, version 7.1.5910* Highly recommend!!! ### 5/5 — Wonderful app *2025-10-08, version 7.1.5910* Works great for checking my accounts and moving money ### 5/5 — Rating *2025-09-27, version 7.1.5910* Excellent ### 5/5 — So Easy To Use *2025-09-25, version 7.1.5910* The new FiveStarBank Mobile app is so easy to use to view your account balances and all your banking transactions can be done remotely. I can deposit my checks remotely and am informed within a short time if the check has been accepted for the transaction. I also am informed when my statement is available for viewing so I can balance my monthly transaction sheet. Keep up the excellent work FiveStarBank!! ### 5/5 — Fantastic Banking App! *2025-09-12, version 7.1.5910* Functional & versatile - operates as intended with significant improvements to original platform. Highly recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*