# Fix It! Lancaster

> City service request reporting and information app for Lancaster, PA. (iPhone/iPad app by City of Lancaster, PA.)

- Source: https://appshunter.io/ios/app/fix-it-lancaster/id1610608482 (this page in markdown: same URL + `.md`)
- Developer: [City of Lancaster, PA](https://appshunter.io/developer/1610608484)
- Category: Utilities
- Price: Free
- Rating: 3.67/5 from 18 App Store ratings · 3 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 52 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2022-02-17
- Data updated: 2026-09-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fix-it-lancaster/id1610608482/reviews.md

## What is Fix It! Lancaster?

Fix It! Lancaster is your connection to the City of Lancaster, Pennsylvania government for service requests and more. Using this app you can report concerns, receive status updates, and track resolutions. You can also learn about our city and get information on current projects.

## Key features

- Report service requests
- Receive status updates
- Track request resolutions
- Learn about the city
- Get information on current projects

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/fix-it-lancaster/id1610608482/reviews.md

### 1/5 — Bug Report

*2024-10-19, version 5.13.0*

There’s a bug that can cause incorrect image uploads.

To replicate:

1. Begin a request
2. Add an image (Image A)
3. Follow the flow until you reach the preview page
4. Tap the image
5. (You’re now stuck at the beginning of the flow again)
6. Select a different image (Image B)
7. Follow the flow and notice the preview page still has the original image
8. Submit the request.
9. Notice that the request contains Image B despite having displayed Image A in the preview

### 1/5 — Lots of great submissions. Very few resolved. Too many managers. This app is a sham!

*2024-09-05, version 5.13.0*

Shame on the city. Just passing the work to the rank & file. Few positive results. You should be ashamed & embarrassed by the lack of real “fixes”!!!!

### 1/5 — Useless app that’s ignored by the city

*2023-07-23, version 5.13.0*

Using this app is useless. Every time I’ve reported something it’s been marked as fixed or “gone on arrival” and the problem still remains. The city seems to have spent thousands of dollars to make an app for someone to just click “done” and ignore everyone.

## Frequently asked questions about Fix It! Lancaster

### What is Fix It! Lancaster used for?

Fix It! Lancaster is used to report service requests to the City of Lancaster government, track their status, and receive updates on resolutions. It also provides information about city projects and general city news.

### Is Fix It! Lancaster free to use?

Yes, Fix It! Lancaster is available for free. It does not require any payment to download or use its services.

### What devices can I use Fix It! Lancaster on?

Fix It! Lancaster is supported on iPhone and iPod devices. It is not currently available for Android or other platforms.

### How often is Fix It! Lancaster updated?

The latest version of Fix It! Lancaster was released on April 27, 2023. Updates are provided by the developer, City of Lancaster, PA, to ensure functionality and add new features.

### What is the age rating for Fix It! Lancaster?

Fix It! Lancaster has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### Does Fix It! Lancaster have ads?

No, Fix It! Lancaster does not contain advertisements. Users can report issues and access city information without being interrupted by ads.

### What is the user rating for Fix It! Lancaster?

Fix It! Lancaster has an average rating of 3.7 stars based on 18 user ratings. This reflects general user satisfaction with the app's functionality.

### Can I report issues anonymously with Fix It! Lancaster?

The provided data does not specify whether anonymous reporting is supported. Users should check the app's interface for options related to user accounts and privacy when submitting requests.

## Version history (last 3 releases)

### 5.13.0 — 2023-04-27

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

### 5.12.0 — 2023-04-04

- New action for Home page buttons, for opening New Request form
- Misc. UI improvements
- Bug fixes

### 5.9.4 — 2022-02-18

No release notes.

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## More apps by City of Lancaster, PA

- [Visit Lancaster City](https://appshunter.io/ios/app/visit-lancaster-city/id6447217268)

All apps by City of Lancaster, PA: https://appshunter.io/developer/1610608484

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*