# Fix Old Photos - Damage Repair — user reviews

> 27 indexed App Store user reviews of Fix Old Photos by GENOVA Softworks, rated 4.30/5 from 215 ratings.

- Source: https://appshunter.io/ios/app/fix-old-photos-damage-repair/id1460055053/reviews
- App overview in markdown: https://appshunter.io/ios/app/fix-old-photos-damage-repair/id1460055053.md
- Rating breakdown: 5★ 132 · 4★ 45 · 3★ 16 · 2★ 7 · 1★ 15

## Newest reviews (7 of 27)

### 2/5 — Not satisfied

*2021-03-10*

Wish I could have a refund.   Didn’t like the app at all.  Photos look very blurry.

**Developer response:** Hello, I'm sorry to hear that, however photos should not result blurry. Please consider dropping an email to support@genovasoftworks.com, I will be happy to assist you and help you solve any issue you are facing with the app! Regards. F.Pellaco -GENOVA Softworks

### 1/5 — Garbage

*2021-02-22*

This is complete garbage

**Developer response:** Hello, if you are facing any problem with the app please send an email to support@genovasoftworks.com. I will be happy to guide you through the app and help you solve any issue you might have encountered. Regards. F.Pellaco -GENOVA Softworks

### 1/5 — Not able to use

*2021-01-30*

I am finding this not easy to use.

**Developer response:** Hello, please consider dropping an email to support@genovasoftworks.com, I will be glad to help you, to give you more information and to assist you in fixing your images. You won't be disappointed! Regards. F.Pellaco -GENOVA Softworks

### 1/5 — Waste of time and money

*2020-12-08*

This did nothing to my pictures. Ended up just editing on my phone filters which turned out better.

**Developer response:** Hello, I'm sorry to hear that. Did you try the Replicator? Consider dropping an email to support@genovasoftworks.com, I'll be glad to help you fix your pictures!
Regards. F.Pellaco -GENOVA Softworks

### 1/5 — App stops working iPad Pro 2020

*2020-08-16*

The application is tedious to use it is not a magic tool that automatically repairs your old photos. The application hung and stopped working the first time using it. It was after the application popped up and asked me if the application was working.At the time of only using it for 15 minutes the application appeared to look good and I said yes. It was at that point the application crashed. I restarted the app a second time it crashed without error. I want a refund.

**Developer response:** Hello, thank you for your feedback. At the moment there are no known bugs to cause that behavior, please try uninstalling and re downloading the app. If you need assistance don’t hesitate to send an email at support@genovasoftworks.com, i will be glad to help you! Regards -GENOVA Softworks

### 1/5 — Info / back button deletes progress and picture !

*2020-06-06*

It’s a great app if you have the time to properly use it but you can’t hit the info button and go back to your progress ! IT WILL DELETE EVERYTHING AND START OVER !!! FRISTRATING PLEASE FIX THIS !!!!

**Developer response:** Thank you for your feedback. An update with the bug fix is now available. Please update your app. If your issue was resolved please consider updating your review. Thank you! Regards.

### 1/5 — Horrible Horrible

*2019-12-22*

This app doesn’t respond and crashes all the time. Definitely not worth 1$ let alone the 16 I paid. Better off doing this in photoshop. Real rubbish.
I WANT A REFUND!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not worth

*2024-12-22*

Doesn’t even repair the picture I made a mistake and paid 3.99 which I cannot even get it back

### 1/5 — Not free

*2024-10-07*

It requires a subscription to use..

### 1/5 — No trail

*2024-10-02, version 1.3.6*

I wanted to try before purchasing. But they immediately withdrew money

### 1/5 — Should have a zero star

*2024-05-30*

How do I know your app is better before paying a high price when the first time I used it, sorry but it as worthless. The faces where distorted and much more.
They want you to pay this hight price, when I tried it free, it’s worthless. It did nothing and I mean nothing. I deleted this right away. Not worth my time, not worth a dime.

### 1/5 — Billing me twice

*2024-02-28*

Why are you billing me for two of these same app

### 1/5 — Should have a zero star

*2023-12-27*

They want you to pay this hight price, when I tried it free, it’s worthless. It did nothing and I mean nothing. I deleted this right away. Not worth my time, not worth a dime.

### 1/5 — Frozen

*2023-10-11*

App no longer works on my iPhone.  Have enjoyed and repaired 100’s of photos for several years.  But now it freezes up every time I try to use it.  Tried deleting and restarting the app and turning my iPhone of and on.  Nothing works.

**Developer response:** Hello, please drop me an email at support@genovasoftworks.com with further information in order to investigate on the issue. Thank you! Best regards.

### 1/5 — ARNAQUE !!!

*2023-06-17*

Encore des abonnements obligatoires

### 1/5 — Non funziona per niente bene

*2021-10-05, version 1.1.3*

Non toglie le grafie sulle foto

### 1/5 — Not that great

*2021-04-09*

It say 4yrs + well I’m sorry but it is one of the worst apps I’ve purchased

## Most praised reviews (10 highest-rated)

### 5/5 — RIPPED PHOTOS

*2025-04-23*

Great app! Thanks!!!

### 5/5 — Stupenda!!!

*2023-12-17, version 1.3.4*

Funziona benissimo, grazie a quest’applicazione sono riuscita a riparare foto vecchie a cui tenevo molto. La consiglio a tutti!

### 5/5 — Easy to use

*2022-02-02*

Easy to use and it does as advertised.

### 5/5 — Superb

*2021-09-29*

I was given an old and very damaged photo of my great grandad, this app, using the replicator tool fixed it up an absolute treat! My family think I’m some sort of magician.

### 5/5 — 😳Family Throwbacks 🙏🏿

*2021-04-12*

Been messing with all my family with the clean up of old photos of the grandparents and in-laws. Really great app! Love it!

### 5/5 — AMAZING SERVICE (Damaged Photo Restore 2)

*2020-12-12*

I rarely write reviews, but this is well deserved.  After I plopped down the relatively high price for this APP, it initially seemed to be just  be another Photoshop Brushes single-function knock off, with slow functionality... but the SUPPORT response to my complaint was amazing!

When I contacted SUPPORT, the developer was super responsive and even resolved my issue personally.  On top of that, 24 hours later he sent out a software  update based on my query, which I now LOVE. 

The tutorial is a no-brainer ... walks through the functions step by step.   I had a particularly difficult challenging photo, and I didn’t like one of the APP “undo” features—which is now corrected.    I’ve never had this kind of quick response from an APP developer.   Bravo.  

100% worth the money to be able to quickly repair old photos before sharing.   I’m headed over to try the colorization APP that they recommended.    Good job, GENOVA Softworks!!

### 5/5 — Great app, great support

*2020-03-13*

I found the app easy to use with pleasing results. I had a query about using it on an Ipadair 2 and they answered me within an hour.

### 4/5 — Totally worth it

*2019-12-14*

This is the only app I’ve ever spent money on and it was COMPLETELY worth it. I have so many vintage photos of my grandparents and I’ve made great progress repairing them with this app. It’s not a magic fix-it button; it takes manually going through the flaws and a lot of patience. But my results have been amazing.

### 3/5 — Great but loses photo detail

*2021-11-03*

This app is great and so easy to use. My only complaint is that I spend hours smoothing and repairing a photo only to find the app has added vertical lines over the whole image as it loses a lot of resolution :( :( :( which means I don’t get the print quality I’d hope for

**Developer response:** Hello, thank you for your feedback! In order to investigate on the issue, please consider dropping an email to support@genovasoftworks.com. I will be happy to assist you! Best regards. F.Pellaco - GENOVA Softworks.

### 2/5 — No

*2021-04-04*

The application stopped working after the first photo. I could not upload any images sftrr the first on y iphone 12 pro. Not worth the money.

**Developer response:** Hello, you might not have enough available space, please clear some space and try again. If you still need help please consider sending an email at support@genovasoftworks.com, i will be happy to assist you! Regards F.Pellaco -GENOVA Softworks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
