# Fixd Repair > On-demand home repair booking with transparent pricing and verified professionals. (iPhone/iPad app by FIXD Repair, LLC.) - Source: https://appshunter.io/ios/app/fixd-repair/id1080915926 (this page in markdown: same URL + `.md`) - Developer: [FIXD Repair, LLC](https://appshunter.io/developer/1047798561) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.47/5 from 2,397 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 75 MB - Languages: English - Released: 2016-10-20 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/fixd-repair/id1080915926/reviews.md ## What is Fixd Repair? Fixd's fresh approach to home services simplifies the booking process of home repairs. Fixd allows you to take advantage of our Fixd rate pricing whether you are a home warranty holder paying only a service fee, or someone just looking to get something Fixd. Home Services offered through the app include: - Appliance Repair and Replacement - Electrical Repairs - Garage Door Repairs - HVAC Installation, Repair and Maintenance - Locksmith Services - Plumbing Installation and Repairs - Pool and Spa Repair and Maintenance - Smart Home Equipment Installation Why Fixd? For Fixd Home Warranty Customers: - Initiate a claim request in a simple process - Message your technician from the app - Cancel or reschedule your appointment - Track your technician - Utilize Fixd's On-Demand scheduling - Fixd provides the most inclusive home warranty available For all Fixd Customers: - Up-front, flat rate pricing for all repairs or replacement of your home systems - Background checked, insured and licensed Fixd Technicians - Real time tracking of Fixd Technicians during scheduled job times - Real customer reviews of Fixd Technicians by real Fixd Customers insure you are getting high quality service - In app messaging allows you to communicate with your Fixd Technicians - Pay Fixd directly, whether you are a home warranty customer paying your deductible, or someone in need of high quality, low cost service work. - 100% satisfaction guarantee up to $10,000 per repair with our Fixd Guarantee. Areas we currently service: - Dallas/Fort Worth and surrounding cities - Austin and surrounding cities - Houston and surrounding cities - San Antonio and surrounding cities. California Privacy: https://www.fixdrepair.com/privacy/#CCPA ## Key features - On-demand home repair booking - Upfront, flat-rate pricing - Background-checked technicians - Real-time technician tracking - In-app messaging with technicians - 100% satisfaction guarantee ## What do users think of Fixd Repair? Overall sentiment: negative **Pros** - ⭐ Easy and convenient - 🕰️ Fast service - 💻 Helpful app **Cons** - 🚫 Does not work - 🕰️ Slow response times - 🔍 Poor customer service - 🔧 Unreliable repairs - 📱 App issues - 💰 Overpriced **Commonly reported bugs** - App crashing or closing unexpectedly - Inability to log in or access account - Inaccurate job status updates **Most requested features** - Online booking and claim submission - Improved communication and transparency - Reliable and competent technicians ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/fixd-repair/id1080915926/reviews.md ### 1/5 — Does not work *2022-04-12, version 3.0.40* This app doesn’t even work, don’t bother downloading. Allows you to create an account then when you tap anywhere inside the app it shows an alert that the app is “Under construction” ### 1/5 — Inconvenient *2022-03-15, version 3.0.39* This app used to allow you to request an appointment in the app itself. Now you have to call and request an appointment. That in and of itself is trash but they have no extended hours to speak with anyone to schedule an appointment. God forbid it’s winter and your furnace goes out at 10P.M. You’d have to wait until morning to speak with someone and hope there is an appointment available. Not all issues happen between 8-5 CST. That’s lazy and a slap in the face to people who need service. ### 1/5 — Get a different warranty provider *2021-12-22, version 3.0.37* Cannot book the trades online, have to call up and wait hours to speak to representative. They control the businesses who can provide the service. App and website is totally pointless as everything is handled on the phone.. Don’t be fooled. The website looks slick but doesn’t actually offer anything ### 1/5 — Class Action Lawsuit is Likely Coming *2021-08-23, version 3.0.34* Fix’d was sold to Cinch out of Boca Raton fall of last year. The merger took place early this year. Cinch destroyed EVERYTHING. Here’s a rundown that may assist the class action lawsuit that I suspect is coming their way. 1. Cinch substantively changed the coverage of Fix’d warranty holder congrats without informing them. 2. Cinch mired the warranty process with layer upon layer of delay, bureaucracy, and red tape, making it nearly impossible for Fix’d warranty contract holders to make claims against their contracts. 3. To maximize profit on contract financial reserves, Cinch knowingly stopped payment on all Fix’d customers causing lapses in coverage, ending the majority of their contract holder’s coverage without informing them or giving them recourse. 4. For the few contract holders that reminded in force, Fix’d has continued to make filing claims increasingly difficult. They claim the app can be used to make payments, see your contact, file claims, etc. None of that is true. Bad gateway error on the contract for the entire year. Payments were not accepted for months online and are currently intermittent at best. You have not been able to file a claim online for months despite the contract stating that’s that way to file a claim, not to mention their marketing material online. ### 1/5 — Is app broken? *2021-07-01, version 3.0.30* Every time I open the app it appears on screen for a moment then shuts down. I have uninstalled and reinstalled the app, restarted phone, etc. and nothing makes a difference. Since this is an app-based company and the only way to track your job number, it would be great if this could be fixed (no pun intended). ### 1/5 — Used to be great. No customer service anymore. *2021-06-29, version 3.0.30* So I booked a service for my dishwasher the other day. Technician got assigned only for FIXD to cancel the job a day later, saying my account was inactive. Really, these amateurs inexplicably cancelled my account, while having a valid credit card on file.. for absolutely no reason at all… But here is the best part.. you call in thinking it’s an easy solution?? Ha! That’s where you are wrong.. They don’t have customer service. Nothing! All they have is a “claims” department.. and that department will “email the acquisitions department” if you call.. and guess what? No nobody calls you back… I guess you can imagine… after 5 calls, 5 emails, 2 chats… nothing…l. I am taking my business elsewhere and filing a BBB claim. ### 1/5 — App closing out *2021-06-27, version 3.0.30* App worked great for a few months but in the last week or so the app will only open for a few seconds and then close out. I have tried deleting the app, restarting my phone, and also made sure there were no updates needed to the app. Nothing has worked. FIXD can you please provide some support? ### 3/5 — Not working after the latest update *2021-06-23, version 3.0.30* App will jump out whenever I click on my job or support tab. I’m using IPhone XR. Issue reproducible after reboot. ### 1/5 — If I could give them no stars I would *2021-06-19, version 3.0.29* They are horrible! Call about a repair to our freezer I’m February 2021. The contractor came the next day. Said the ice needed to melt first but knew what parts were needed and that it would need to be approved. He took our fridge outside to let the ice melt. It is now mid June our fridge is still outside and not the fridge side has stopped working. We have called multiple times to be told we have the wrong line and transferee us and have been hung up on multiple times. Have tried using the stupid add like the recording suggests only to be told by the stupid bot that they are busy and to send them a message with our email. I have done that both my email and my husbands and NOTHING!!!!! $750 for their coverage it way too much for their lack of empathy and support. I have terminal cancer and the medication I take twice a day daily NEEDS TO BE refrigerated!!!!!! That goodness we have our wine fridge but we now have to shop for our food everyday as we do not have enough cold storage. This company is ridiculous. DO NOT WASTE YOUR MONEY on this home warrant. ### 1/5 — Terrible warranty *2021-05-26, version 3.0.27* This company isn’t worth it, they always find a way to deny the claim so you end up having to pay the service charge. The first time I used them for a broken latch on a washer they couldn’t get the part, gave us no time frame and we were without a washer for two months, when we threatened to cancel our contract they finally got the part. My latest encounter was for an AC condenser that was making a loud metal on metal sound. The Tech came out and checked it, said the capacitor was bad, said he had the part, it would be covered with the repairs. Take it, this is a $30 part I can replace myself. The tech called it in, FIXD denied the work, said that it has to fully go out before they will fix it, even though it was causing the unit to under perform, it’s still under performing and putting a strain on the system, once they denied the claim the tech offered to do the work on the side... I declined the $200 repair. So in Texas coming into Summer I have to wait for my AC to fully stop working, then put in a service call and hope it doesn’t take them more than a few days to make repairs since I’ll have NO AC working. I would definitely avoid the company and don’t waste your money or time on them. ## Frequently asked questions about Fixd Repair ### What kind of home services does this app offer? The app offers a wide range of home services including appliance repair and replacement, electrical repairs, garage door repairs, HVAC installation and maintenance, locksmith services, plumbing installation and repairs, pool and spa repair, and smart home equipment installation. ### How does the pricing work? The app provides up-front, flat-rate pricing for all repairs or replacements of home systems. Home warranty customers pay only a service fee, while other customers receive high-quality, low-cost service work. ### Are the technicians reliable? Yes, all technicians are background-checked, insured, and licensed. You can also view real customer reviews to ensure you are getting high-quality service, and track your technician in real-time. ### What is the Fixd Guarantee? The Fixd Guarantee provides 100% satisfaction up to $10,000 per repair. This ensures that customers are protected and confident in the quality of the service they receive. ### What areas does the app currently service? The app currently services the Dallas/Fort Worth, Austin, Houston, and San Antonio metropolitan areas and their surrounding cities in Texas. ## Version history (last 1 release) ### 3.0.42 — 2022-08-12 From time to time we make enhancements to our app to make life a little easier and your experience streamlined. If you have encountered problems with the Fixd Repair App, those are likely resolved in the update. - Minor bug fixes Please download your update and get back to saving time and money! #GetFixd ## Apps similar to Fixd Repair | App | Rating | Price | Category | | --- | --- | --- | --- | | [Plano Public Library](https://appshunter.io/ios/app/plano-public-library/id1206474641) | 4.7 (3) | Free | Lifestyle | | [ERCOT](https://appshunter.io/ios/app/ercot/id520829355) | 2.7 (113) | Free | Lifestyle | | [Puls - Home Services](https://appshunter.io/ios/app/puls-home-services/id1530724750) | 4.0 (300) | Free | Lifestyle | | [AtoZ Appliance Repair Services](https://appshunter.io/ios/app/atoz-appliance-repair-services/id962245569) | 4.6 (18) | Free | Lifestyle | | [Cinch-Pro](https://appshunter.io/ios/app/cinch-pro/id1532944526) | 1.6 (49) | Free | Lifestyle | | [afloat: gifting on-demand](https://appshunter.io/ios/app/afloat-gifting-on-demand/id1499302781) | 4.6 (59) | Free | Lifestyle | ## More apps by FIXD Repair, LLC - [Fixd Agent](https://appshunter.io/ios/app/fixd-agent/id1047798562) - [Fixd for Professionals](https://appshunter.io/ios/app/fixd-for-professionals/id1140210566) All apps by FIXD Repair, LLC: https://appshunter.io/developer/1047798561 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*