# FixIt Clark County — user reviews

> 32 indexed App Store user reviews of FixIt Clark County by Clark County Nevada, rated 4.50/5 from 569 ratings.

- Source: https://appshunter.io/ios/app/fixit-clark-county/id1520278826/reviews
- App overview in markdown: https://appshunter.io/ios/app/fixit-clark-county/id1520278826.md
- Rating breakdown: 5★ 465 · 4★ 38 · 3★ 16 · 2★ 9 · 1★ 41

## What do users think of FixIt Clark County?

Overall sentiment: negative

**Pros**

- 🚀 Quick and efficient service for some issues
- 👍 User-friendly app interface
- 📱 Easy to report problems and identify trouble areas
- ✅ Acknowledgment of requests in timely manner
- 🔧 Effective for public works issues like potholes and street repairs
- ⚡ Fast response times for certain complaint types
- 🎯 Direct communication pipeline to county offices

**Cons**

- ❌ Many reported issues never get resolved
- ⏱️ Extremely slow response times for some issues
- 🚫 Selective enforcement based on neighborhood/zip code
- 🔌 App functionality inconsistent and unreliable
- 📍 Location accuracy problems
- 🚨 Homeless encampments and illegal vendors ignored
- 😤 Copy-paste responses without actual resolution
- 🎭 Appears to be performative rather than effective
- 🔗 Disconnect between constable-related issues and action
- 📋 Issues marked complete without actually being fixed

**Commonly reported bugs**

- Login functionality broken for existing accounts
- App works intermittently and unreliably
- Location accuracy issues
- Unable to submit reports for certain issue types
- Scam call generation after using 211 number
- Confusing user interface for new users

**Most requested features**

- Alphabetical sorting of complaint categories
- Integration with police and neighborhood watch
- Partnership with other agencies (post office, etc.)
- Better app visibility and marketing like Nextdoor
- Improved location accuracy system
- Ability to track resolution status more transparently

## Newest reviews (10 of 32)

### 2/5 — Needs a major update

*2025-04-27*

It won’t let me log into my previous account at all anywho when I want to report an issue with the road it’s ridiculous when it picks and chooses when it wants to work or won’t work at all i will be uninstalling this app THIS APP needs to do justice for Clark County because this simply isn’t great at ALL!

### 2/5 — No Response, 89145 zip.

*2025-01-24, version 5.16.0*

They do not respond to anything in the 89145 zip code anymore.  Abandoned cars, cars blocking sidewalks, etc.,

### 2/5 — Location Accuracy Needs Work!

*2025-01-14, version 5.16.0*

Unable

### 2/5 — good app but losing usefulness

*2023-09-17*

The app is pretty good,  but can’t say the same about issues getting fixed in it.  Some issues are fixed right away but others are getting copy and paste answers just to close the  issues.   Seems like recently they just want to close issues whether they are fixed or not.

### 1/5 — Useless

*2023-07-30, version 5.13.0*

Fix it Clark county does nothing to help! There are a lot  of people submitting complaints for the homeless on the east side and nothing is being done!!!

### 3/5 — FixIt Clark County app review

*2023-07-26, version 5.13.0*

The app is a great concept, but it is worthless if no one fixes anything.

### 1/5 — Refusal to Address Encampment Issue

*2023-06-25*

The app refuses to address the encampments that are creeping into Las Vegas neighborhoods especially on the east side. The lady who answers the requests believes that the enjoyment of the few brave people willing to walk on Duck Creek Criminal Haven Trail is more important than closing off some of the entrances that are steps away from schools and parks where children play. The encampments creep out of the entrances to the trails and right into the neighborhoods. And no one in the city of Las Vegas is doing anything about it.

### 4/5 — Speedy response

*2023-01-17*

I sent in a report of semi trucks parking in residential neighborhoods and the response was almost immediate. Within days, the trucks had been tagged and removed. I really appreciate the effort to keep our neighborhood looking nice.

### 2/5 — App works good sometimes

*2022-03-31, version 5.9.3*

The app works good but depends on what issue you are reporting.  Public works seem to be the best, but seems to be a complete disconnect of anything requiring the constable

### 4/5 — App isn’t perfect but a great step in the right direction

*2021-12-16*

It would be nice to have the list of items in alpha order so it’s easy to sort but it’s a great step in cleaning up our city!

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2025-08-12*

Have asked 3 problems to be fixed. 1 traffic light turn signal. 2 traffic turn lane sign to say must turn left. 3 disgusting food vendor operating illegally since no running water and ruined sidewalk northeast corner of Craig and tenants! Not one has been fixed.  Guess it should be called FixClarkCountyIllegalParkedCars!  Those will be fixed

### 1/5 — Useless

*2025-07-03*

Have asked 3 problems to be fixed. 1 traffic light turn signal. 2 traffic turn lane sign to say must turn left. 3 disgusting food vendor operating illegally since no running water.  Not one has been fixed.  Guess it should be called FixClarkCountyIllegalParkedCars!  Those will be fixed

### 1/5 — App works fine. But they Clark county doesn’t read or do anything

*2024-12-17*

This is review is how Clark county created this app but it’s all for a show. I reported about car that’s been parked in public street for months. Report but nothing happens my neighbors tell me the same thing. They report and nothing. It’s a total joke

### 1/5 — Constables are not doing their job

*2024-10-04*

I was told that there was only four constables for the entire valley by the constable’s office and that if you have a parking violation, they’ll get to it when they get to it.  The last time it took the constable office three months to close because by then the semi was gone!

### 1/5 — Clark county will not fix any roadway homeless camps

*2024-10-01*

This is meant to make Clark County aware situations that affect the public. However, when it comes to reporting homeless people in the right away and or encampments taking over the sidewalk, Clark County does nothing to remove the vehicles or debris left behind.

### 1/5 — The new place for Karen to complain

*2024-09-20*

Great job making an app that does little to enforce codes and laws but allows Karens to destroy communities and the unhoused to camp anywhere they want and continue to commit crimes. You’re so quick to acknowledge rental violations but never fix our streetlight or fix the encampments? What are your priorities? Time to replace all of you there

### 1/5 — No action taken

*2024-08-27, version 5.16.0*

My neighbors and I have written numerous requests for the homeless camp behind Rainbow Market on Nellis. Our requests are acknowledged but not resolved. How is this not a priority? Will it take a violent crime to get some attention on this?

### 1/5 — Issues

*2023-10-16, version 5.15.1*

It seems like I post and nothing happens. If not they take there time since we are not on the side of town anyone cares about.

### 1/5 — Scam

*2023-10-01*

Call the 211 number and now for the last two days I've been getting all kinds of scam calls. She was not interested in the problem. She only wanted my age my race and my phone number. After I told her there was a large cover missing in the intersection and very dangerous She asked me a bunch of questions, and then said, they don't take care of potholes. So she wasn't even listening to the problem. I told her about. Maybe the app is good like some other people stated, but in Clark county Nevada the people that answered the call don't even care.

### 1/5 — Requests

*2023-07-31, version 5.13.0*

I see that my requests do not get resolved! It says completed and closed but the issue it’s still there!

## Most praised reviews (10 highest-rated)

### 5/5 — You are super fantastic!

*2026-01-28*

Thank you for such a super fantastic job! You are quick, efficient and thank you for cleaning up our city. You are doing a super fantastic job. We appreciate you!

### 5/5 — Great Job

*2025-03-20*

They have made a huge difference in my neighborhood 
Thank you. 🙏🙏🙏

### 5/5 — Thank you 👍

*2025-02-20*

You all are the best, I appreciate knowing that the complaints are being worked on. Thank you all so very much! You are appreciated!👍

### 5/5 — The county workers ignore and clear complaints

*2024-11-03*

Be sure you call Human Resources a Clark county and report how the county compliance officers ignore and dismiss complaints.   They should be fired for this.  They are insubordinate

### 5/5 — Love the app!

*2024-07-01*

Great app.  Easy to use.  Let’s you quickly and easily identify and report trouble/problem areas.  Things I have reported have not generally been repaired/remedied immediately, but they have gotten fixed eventually within  a  reasonable timeframe.  Have to to be reported to get fixed… just do it!

### 5/5 — Keep out neighbor hood clean!

*2024-06-04*

Using this app people who love their neighborhood and help the county do their job. Graffiti, unlicensed vehicles on public streets, street venders blocking public sidewalks forcing people to walk in the street. Homeowners need to stick together and push back multiple peoples living in homes and over burden the infrastructure.

### 5/5 — Superior Service

*2024-05-27*

It’s like having a direct pipeline into the city / county offices 
Every request may not be fulfilled BUT every request is acknowledged , answered in a quick/ timely manner. 
I’m often amazed at how quickly a request for a street repair or a new traffic sign / light is addressed and completed. 
Much to the credit to those who administer / maintain this site / app , the field supervisors who research and evaluate project requests and the hard working staff who accomplish them . 
Thanks for all the potholes fixed , crosswalks repainted and especially the signs & lights on Cactus that I’m sure keeps drivers and pedestrians safe 
J

### 5/5 — Fixit app

*2024-02-17*

Great app and the county does an excellent job in clearing out these campsites and keeping the homeless camps off public sidewalks and even streets as of late. Also thx for fixing potholes and street repairs as well as areas of flood cloggage.

### 5/5 — Glad but tricky to use. Thnks for your follow Thru most of the time

*2023-02-10, version 5.9.7*

I’m happy to see the follow throuhave presented here I am happy to

### 5/5 — Works

*2022-01-10*

So far so
Good I reported a few minor things in the neighborhood, the one was fixed in hours, one they said had to be fixed by a different department and forwarded to them and the other said it was out of their jurisdiction… so overall it does get stuff done! 
One improvement would be connect and do other things like with the post office to fix mail boxes, team up with police or neighborhood watch. 

Make this app more noticeable, send out invites like the next door app, invite people to use this app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
