# FixIT Frank — Your Own Personal Tech Help > Personalized, patient phone-based tech support for everyday device issues. (iPhone/iPad app by PAUL CORRIVEAU.) - Source: https://appshunter.io/ios/app/fixit-frank/id6760689991 (this page in markdown: same URL + `.md`) - Developer: [PAUL CORRIVEAU](https://appshunter.io/developer/1885757654) - Category: Utilities, Lifestyle - Price: Free with in-app purchases - Rating: 5.00/5 from 2 App Store ratings - Age rating: 12+ - Requires: iOS 15.1 · 60 MB - Languages: American English - Released: 2026-04-20 - Data updated: 2026-08-19 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/fixit-frank/id6760689991/reviews.md ## What is FixIT Frank? Meet Frank -- your friendly, patient tech helper who's just a phone call away. Having trouble with your WiFi? Can't figure out your printer? Not sure how to set up that new tablet? Just call Frank. He listens carefully, asks simple questions, and walks you through each step in plain language. No confusing menus. No long hold times. Just a calm, helpful voice ready to guide you. Here's how it works: tap the big green "Call Frank" button and start talking. Describe what's going on in your own words -- Frank will figure out the rest. He'll give you step-by-step instructions you can follow at your own pace, and he'll wait patiently while you try each one. What makes Frank special: - He remembers your devices and past conversations, so you never have to explain everything from scratch - After every call, you get a written summary and checklist you can refer back to anytime - He knows his way around WiFi routers, printers, phones, tablets, computers, TVs, email, and more - He adapts to your comfort level -- whether you're a complete beginner or just need a quick pointer - You can share photos of error messages or confusing screens, and Frank will look at them with you - He's available whenever you need him -- mornings, evenings, weekends Start with 20 free minutes -- no credit card needed. Just sign in and call. Frank was built with one goal in mind: to give you the confidence to handle technology on your own terms. No judgment. No rush. Just friendly, reliable help whenever you need it. --- Frank Pro Monthly subscription: $14.99/month, includes 150 minutes per month. Payment will be charged to your Apple ID account at confirmation of purchase. Subscription automatically renews unless canceled at least 24 hours before the end of the current period. Manage or cancel anytime in Settings > Apple ID > Subscriptions. Terms of Use: https://frank-app.net/terms.html Privacy Policy: https://frank-app.net/privacy.html ## Key features - On-demand phone support - Step-by-step guidance - Device and conversation history - Written summaries and checklists - Photo sharing for troubleshooting - Support for various devices and tech ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Pro Monthly | $14.99 | per month | **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | 20 Minutes | $3.99 | one-time | | 45 Minutes | $5.99 | one-time | | 90 Minutes | $9.99 | one-time | ## Frequently asked questions about FixIT Frank ### What kind of tech issues can FixIT Frank help with? FixIT Frank can assist with a wide range of tech issues including WiFi routers, printers, phones, tablets, computers, TVs, and email setup or problems. It's designed to guide users through common device and connectivity challenges. ### How does FixIT Frank remember my past issues? FixIT Frank stores your device information and past conversation history. This allows it to provide more personalized support without you needing to re-explain everything each time you call. ### Can I see a summary of my tech support calls? Yes, after each call, FixIT Frank provides a written summary and a checklist. You can refer back to these documents anytime to review the steps taken or instructions given. ### Does FixIT Frank offer free support? FixIT Frank offers 20 free minutes of support upon signing in, with no credit card required. Additional support is available through a monthly subscription plan. ### What is the FixIT Frank Pro Monthly subscription? The FixIT Frank Pro Monthly subscription costs $14.99 per month and includes 150 minutes of support. Subscriptions automatically renew unless canceled at least 24 hours before the current period ends. ### Can I share images with FixIT Frank? Yes, you can share photos of error messages or confusing screens with FixIT Frank. The helper can then review these images with you to better understand and troubleshoot the problem. ### What devices is FixIT Frank available on? FixIT Frank is available on iPhone, iPad, and iPod. It is designed to help with a variety of consumer electronic devices and software. ### How often is FixIT Frank updated? FixIT Frank was last updated on May 3, 2026, with version 1.1.1. This indicates regular maintenance and potential feature additions by the developer. ## Version history (last 5 releases) ### 1.1.3 — 2026-08-14 Bug fixes (mute setting persistence, updated API from deprecated models) ### 1.1.2 — 2026-07-09 This update makes Frank easier to follow — and even more helpful: • On-screen steps: Frank now shows each step right on your screen while he talks you through the fix, so it's easy to follow along. • Just show him: ask Frank to see a photo and the camera button appears right away — no need to ask twice. • Scam check: not sure if an email, text, or call is a scam? Frank can help you figure it out. • Settings that stick: your preferences now save and update instantly. • A smoother home screen that fits every iPhone just right. Thanks for using Frank! Call anytime — he remembers what you needed help with. ### 1.1.1 — 2026-05-03 What's new: • My Fixes — a browsable library of every problem Frank has helped you solve. Search by keyword, filter by device. • Step-by-step recipes — every call ends with a numbered checklist you can tap through, share, and revisit anytime. • "Call about this again" — start a follow-up call with the previous fix already in Frank's memory. • Steps on screen — during calls, Frank's instructions appear as a numbered list as he talks. Toggle off in Settings if you'd rather just listen. • Smarter audio — better hearing in noisy rooms. Switch between AirPods, speakerphone, or earbuds mid-call without missing a beat. • Tap-friendly — scroll, tap, or fiddle with your screen while Frank is talking. He won't get interrupted or restart. • Faster photo handling — sending Frank a photo while he's mid-explanation no longer makes him stutter. He'll finish his thought, take a quick look, and pick up smoothly. • Polished light mode in Settings → Appearance. • Smoother home screen layout on every iPhone size. • Faster post-sign-up refresh. Same dignity-preserving voice, same all-ages tech help — now with a real partner on screen. ### 1.0.1 — 2026-04-23 • Frank now opens in dark mode by default — a new "Appearance" toggle in Settings lets you switch to light mode if you prefer. • Home screen no longer scrolls — Frank, the call button, and your recent activity now sit on a fixed canvas that adapts to your device. • Fixed a brief "0 minutes" flash that some new users saw right after signing up — your free minutes now appear immediately. • Updated in-app links to our new home at frank-app.net. ### 1.0 — 2026-04-21 No release notes. ## More apps by PAUL CORRIVEAU - [Elvar](https://appshunter.io/ios/app/elvar/id6786340318) All apps by PAUL CORRIVEAU: https://appshunter.io/developer/1885757654 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*