# FL Smart ID: Thales — powered by Thales > Digital Florida driver license for secure, contactless identity and age verification. (iPhone/iPad app by Florida Department of Highway Safety and Motor Vehicles.) - Source: https://appshunter.io/ios/app/fl-smart-id-thales/id1560687532 (this page in markdown: same URL + `.md`) - Developer: [Florida Department of Highway Safety and Motor Vehicles](https://appshunter.io/developer/1549594627) - Category: Lifestyle - Price: Free - Rating: 1.70/5 from 554 App Store ratings · 65 written reviews indexed - Age rating: 4+ - Requires: iOS 14.2 · 88 MB - Languages: English - Released: 2021-11-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fl-smart-id-thales/id1560687532/reviews.md ## What is FL Smart ID? Florida Smart ID by Thales is an official app-based version of your Florida driver license, and a secure, convenient and contactless way to display proof of identity or age. 
After downloading and activating, users can launch Florida Smart ID on their smartphone or other smart device, select the type of verification needed, and present it for scanning by a business or law enforcement. Your smart device does not leave your hand when being verified, making Florida Smart ID a contact-free and convenient way to display proof of identity or age. 

Although Florida Smart ID by Thales is an official credential offered by the Florida Department of Highway Safety and Motor Vehicles, it does not replace your Florida driver license. Florida law requires carrying the physical driver license when operating a motor vehicle. Device and Identification Requirements 
• iPhone 6+ Bluetooth v4.2+
 • Near Field Communication 
• Internet Connectivity for Updates
 • Driver License or Identification Card must be valid, Real ID compliant

 How to Activate 
Enroll in Florida Smart ID within the app OR through your MyDMV Portal account. In-app enrollment will require you to take a photo of your driver license or ID card and a photo of yourself to verify your identity via facial recognition technology. If you’d prefer, you can use you MyDMV Portal account to enroll and activate. (You will receive an email with an activation code.) Complete the setup of your Florida Smart ID by creating a six-digit PIN using the randomized keypad for additional security. 

Powered by Thales, a leader in digital identity and security worldwide, Florida Smart ID is a convenient and secure digital companion to your current Florida driver license. Similar to your physical Florida driver license or ID, your Florida Smart ID can be used whenever you need to confirm your driving privilege, your identity or proof of your age.  This includes:
 • Proving your identity and driving privileges during a traffic stop with Law Enforcement. 
• Proving your age to a retailer when purchasing age-restricted items like alcohol or tobacco, or when entering age-restricted venues like bars or casinos.

 SECURE Florida Smart ID by Thales uses strong security standards along with digital verification processes to ensure your personal information is always kept safe. This advanced technology offers much better protection against counterfeiting or fraud than a simple digital image of your Florida driver license.

 CONVENIENT 
Because your smartphone is always with you, so is your Florida Smart ID. No more shuffling through your wallet to find your license. No more handing your license to someone else. When you use your Florida Smart ID, your smartphone or smart device stays in your hands. You’re always in control.

 SMART
 With Florida Smart ID by Thales, your personal data remains private. Only the information necessary for each situation is shared. For instance, if you are purchasing alcohol or entering a bar, Florida Smart ID only shares your photo and confirmation that you meet the age requirement. Unlike when using your physical ID, other personal information, such as your name, date of birth or address, are kept private and are not shown to the person checking your Florida Smart ID.
 
More information is at flhsmv.gov/FloridaSmartID. ## Key features - Digital driver license - Contactless verification - Proof of identity - Proof of age - Secure digital credential - Facial recognition verification ## What do users think of FL Smart ID? Overall sentiment: negative **Pros** - ⭐ Works perfectly - 🤩 Wonderful tool - 👍 Great start with room to improve **Cons** - 🐛 Doesn't work - 🤯 Literally does not work - 🤖 Poorly reinventing the wheel... and for what?? - 🤢 Absolutely Horrible and Useless - 🤯 Refuses to do face scan - 🤯 Doesn't work at all - 🤯 Worthless - 🤯 App does not function at all - 🤯 App Doesn't seem to work - 🤯 Doesn't work - 🤯 Doesn't work - 🤯 Doesn't Work - 🤯 Nothing working - 🤯 Useless - 🤯 Basic app needs a lot of work - 🤯 Desperately needs Apple Wallet Integration - 🤯 Needs a LOT of work - 🤯 Refuses to do face scan - 🤯 Brain-dead App - 🤯 Does not work! - 🤯 REFUSES TO WORK - 🤯 Useless - 🤯 Unable to use **Commonly reported bugs** - App does not update age after birthday - Barcode scanner does not work - Face verification doesn't work - Crashes frequently - Freezes during registration process - Requires restarting the app multiple times - Doesn't recognize user's face **Most requested features** - Face ID featured should be added - Needs Apple wallet integration - Be TSA friendly - Integrate the app so it can be used with iOS Wallet! ## Recent user reviews (10 of 65) All indexed reviews: https://appshunter.io/ios/app/fl-smart-id-thales/id1560687532/reviews.md ### 1/5 — Wonder how many bad reviews it takes…. *2024-06-10* Honestly, this is so far a horrible experience. I can’t even get past the screen after scanning my drivers license. How can this even be legal? To represent a state in the USA and not have a proper app. Let’s not even mention about the design, cause if the app worked I wouldn’t have to look at it everyday. Also why must I HAVE to agree to notifications? I wish I could even register. My friend tried using it at the airport (he’s the one that put me on) and it didn’t even scan, he missed his flight… 🤣🤣🤣 truly a failure on all fronts. Hey Thales, I don’t want an automatic response about “thank you for your feedback, just FIX THE APP. It has so much functionality potential. ### 1/5 — Literally does not work *2024-06-01* I have my physical ID and was trying to scan it in order to have it available digitally in this app, however when it gets to the point of scanning your face to ensure it matches your ID photo, the app literally would not work at all. Just refused to take a photo of my face despite perfect lighting and me looking exactly like my ID photo. No matter what button you press, or how many times you redo the process. I tried the route of logging in through the DMV instead, and despite having every piece of info available that was requested, the app was STILL unable to verify me. Thanks for wasting 30 mins of my life! ### 4/5 — Not accepted in most circumstances *2024-05-25* I have had the app since my last license renewal (close to 2 years). I love the convenience of the Florida Smart ID. Unfortunately it requires cooperation from law enforcement and private entities. Only Disney has accepted mine. Most organizations never heard of it and do not trust it. Medical facilities require you permit them to copy your license which has never made me feel comfortable. I have had numerous casual encounters with people in law enforcement. All have said either they never heard of it or they did but never bothered to download the verification app. Only one of over the dozen I talked with downloaded it after our conversation. I very much like the addition of vehicle registration information but the info entered by DMV is not complete. It can not be utilized for proof of registration because of that. Insurance information is part of the matrix too but it remains blank. I believe this is the future of identification but there needs to be more effort made to inform the public, get law enforcement cooperation and complete data entry. I realize the money required to do it is not easily allocated however I will be surprised if physical licenses are still in use in the next 10-20 years. Despite those issues I am happy this app is being implemented. **Developer response:** Thanks, we're glad you like the app! ### 1/5 — Senior Class Project Level App *2024-05-11* I really wanted this app to work, despite the 2 star rating it had and the negative comment I read. If i could carry my driver’s license on my phone, I wouldn’t have to carry a wallet anymore, since all my credit and loyalty cards are on my apple wallet anyhow. It took several tries to load the driver’s license barcode, which was mildly frustrating. To make matters worse, it couldn’t take my photo no matter how many times i zoomed in and out of my face and pressed the Continue button. I restarted several the app times to confirm it was not user error. This app still feels like it’s in Beta version. I’m not sure that my information with it. Florida needs to stop messing around and adopt the Apple Digital ID. It seems so much easier to use than this senior class project of an app. Further, what’s the difference between the app and the verifier app? That should be clear right from the description. The people at Thales have a long way to go if they want to deliver an app that will have widespread adoption and support. **Developer response:** Sorry to hear you're having issues with the app. Please contact us at ITSM.ibs.flsmartid-support@apps.thalesgroup.com for assistance. Thank you. ### 1/5 — App Doesn’t seem to work *2024-05-09* I registered with Florida ID a while back. Now when I access the app there isn’t any information on me and it puts me through the registration process. When I’m in the middle of the process I get and email saying I’ve already registered and must delete my ID if I want to re-enroll. There isn’t any information in the app so I went to the DMv portal and deleted my FL ID (also not a pleasant process). When I returned to the Fl ID app, I get to the end of the registration process and it tells me it failed and to try again. After 6 times I gave up. Not sure of the value of app anyway if you still haven’t carry your DL when driving. **Developer response:** Sorry to hear you're having issues with the app. Please contact us at ITSM.ibs.flsmartid-support@apps.thalesgroup.com for assistance. Thank you. ### 3/5 — Doesn’t work with law stop. *2024-05-02* Read Agreement 8. MOBILE DRIVER'S LICENSE AND USAGE. Pursuant to state laws, the mobile driver's license provided by the Application MAY NOT be recognized as an official form of identification. It is intended as a companion to your physical identification card that CAN BE used to verify your age, identity, or driving privileges in specific instances. You must carry your physical identification card with you and present your physical identification card when asked for - do not solely rely on the Application for identification purposes. The use of this Application is further subject to your Participation Agreement with Thales. Great idea, but still has flaws. **Developer response:** Thank you for taking the time to provide your feedback about your Florida Smart ID app experience. We look forward to expanding into a variety of uses once it is fully released. ### 1/5 — So bad it takes your breath away *2024-04-27* The App doesn’t work. Scanner doesn’t scan the barcode of my drivers license….So I manually enter my license info….then a pop up screen says my info doesn’t match dmv info….next time I retry to manually enter the info and submit the app just freezes…also if you take more than 20 seconds to get info like drivers e license number app automatically logs off so you have to re enter everything from the beginning. Sincerely I don’t understand how an app can be this bad unintentionally. Someone should make a documentary going down the rabbit hole of layers upon layers of incompetence and lack of effort necessary for this app to exist. **Developer response:** Sorry to hear you're having issues with the app. Please contact us at ITSM.ibs.flsmartid-support@apps.thalesgroup.com for assistance. Thank you. ### 1/5 — Thales was paid $1.8M by the state of Florida to create this app… *2024-03-16* ... which is surprising given that it appears to have been designed by an 8 year old and programmed by a 7 year old. If I had to pick my favorite design element it's probably that the app was made to look and feel like it's 15 years old... even though it was released just a tew years ago #retro. I didn't think that US defense contractors could be outdone in their ability to create a product that's worth pennies on the dollar, but Thales (a French defense contractor) delivered... a true testament to the quality of their software engineers. Every time that I was forced to restart the registration process, I was reminded how thankful l am that our hard earned tax dollars were shipped off to the continent known for their hardworking culture. In conclusion, a BIG thank you to Thales and the French government for creating such a wonderful app. Please spend the remaining $1,799,900 wisely after the monster $100 you spent on development. I'd suggest a nice bottle of Champagne or Bordeaux (or i guess juice boxes* for your design/dev team) * I'd imagine it's probably spelled "jeus beauxes" in France **Developer response:** Sorry to hear you're having issues with the app. Please contact us at ITSM.ibs.flsmartid-support@apps.thalesgroup.com for assistance. Thank you. ### 1/5 — Basically useless *2023-12-15* The app does not function at all. The barcode scanner does not work so you have to enter the information manually. And if you for any reason leave the app for example to answer a call or text during this process, you have to start all over. Then it does not recognize or take a picture of your face when prompted to verify, you can try all the lighting and positions you like, it simply will not work. And then to top it all off, you find out they spent millions of tax payer dollars on this, only for it to be this bad. Please stop trying to make this a thing and just use the Apple wallet ID system. **Developer response:** Sorry to hear you're having issues with the app. Please contact us at ITSM.ibs.flsmartid-support@apps.thalesgroup.com for assistance. Thank you. ### 1/5 — Worthless *2023-12-10* My phone is an iPhone 15 Pro with a great camera; only about two months old. I cannot scan my Driver License because the app will not focus on the barcode. When I enter my information manually the app accepts it, but then when I get to the step to take the picture of my face to compare with the Driver License, the app will not take a picture. I don’t know how much the state of Florida paid for this app or it’s development but it is essentially warm dog water. I have a three month old kitten that could probably produce better results. ## Frequently asked questions about FL Smart ID ### What is Florida Smart ID? Florida Smart ID is an official app-based version of your Florida driver license, powered by Thales. It offers a secure, convenient, and contactless way to present proof of identity or age directly from your smartphone or smart device. ### How do I activate Florida Smart ID? You can activate Florida Smart ID through the app itself or via your MyDMV Portal account. In-app activation requires a photo of your driver license and a selfie for facial recognition. Portal activation involves receiving an activation code via email. Both methods require setting up a six-digit PIN for security. ### Is Florida Smart ID a replacement for my physical driver license? No, Florida Smart ID does not replace your physical Florida driver license. Florida law still requires you to carry your physical driver license when operating a motor vehicle. The app serves as a digital companion for specific verification needs. ### What are the device requirements for Florida Smart ID? To use Florida Smart ID, you will need an iPhone 6 or newer with Bluetooth v4.2+, Near Field Communication (NFC) capability, and internet connectivity for updates. Your Florida Driver License or Identification Card must also be valid and Real ID compliant. ### How is my personal information protected with Florida Smart ID? Florida Smart ID utilizes strong security standards and digital verification processes to keep your personal information safe. It offers enhanced protection against counterfeiting and fraud compared to a simple digital image of your license. Only necessary information is shared for each specific verification scenario. ## Version history (last 5 releases) ### 3.5.0 — 2024-03-20 license update ### 3.4.0 — 2023-12-02 Bug fixes and minor UI enhancements ### 3.3.0 — 2023-11-16 Bug fixes and UI enhancements ### 3.2.11 — 2023-09-29 Bug fixes ### 3.1.0 — 2023-06-15 Bug fix ## Apps similar to FL Smart ID | App | Rating | Price | Category | | --- | --- | --- | --- | | [Progress Smart Home](https://appshunter.io/ios/app/progress-smart-home/id1519943064) | 4.9 (17,856) | Free | Lifestyle | | [Hair Cuttery](https://appshunter.io/ios/app/hair-cuttery/id532250946) | 4.8 (26,178) | Free | Lifestyle | | [MLS-Client](https://appshunter.io/ios/app/mls-client/id1060543722) | 4.9 (9,168) | Free | Lifestyle | | [STRATIS 2.0](https://appshunter.io/ios/app/stratis-20/id1482867892) | 4.1 (7,802) | Free | Lifestyle | | [SmartRent](https://appshunter.io/ios/app/smartrent/id1280670682) | 4.7 (108,641) | Free | Lifestyle | | [hampr: Laundry Service App](https://appshunter.io/ios/app/hampr-laundry-service-app/id1447883404) | 4.7 (809) | Free | Lifestyle | ## More apps by Florida Department of Highway Safety and Motor Vehicles - [Florida Highway Patrol.](https://appshunter.io/ios/app/florida-highway-patrol/id1549594445) - [FL Smart ID LE Verifier:Thales](https://appshunter.io/ios/app/fl-smart-id-le-verifierthales/id1561266569) - [FL Smart ID Verifier: Thales](https://appshunter.io/ios/app/fl-smart-id-verifier-thales/id1561270624) - [Star FHP](https://appshunter.io/ios/app/star-fhp/id6746188504) All apps by Florida Department of Highway Safety and Motor Vehicles: https://appshunter.io/developer/1549594627 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*