# Flagstop Car Wash — user reviews > 156 indexed App Store user reviews of Flagstop Car Wash by Flagstop Corporation, rated 4.65/5 from 2,289 ratings. - Source: https://appshunter.io/ios/app/flagstop-car-wash/id1102303671/reviews - App overview in markdown: https://appshunter.io/ios/app/flagstop-car-wash/id1102303671.md - Rating breakdown: 5★ 850 · 4★ 48 · 3★ 17 · 2★ 24 · 1★ 77 ## What do users think of Flagstop Car Wash? Overall sentiment: neutral **Pros** - 👍 Helpful staff - 🚀 Convenient service - 💡 Earn points for free washes - 👍 User-friendly app - 👍 Great customer service **Cons** - 🐛 App issues (crashes, glitches, migration problems) - 🐛 Inaccurate location detection - 🐛 Membership management difficulties - 🐛 Unreliable functionality - 🐛 Poor communication from the company **Commonly reported bugs** - App crashes when trying to add/edit vehicles - Inability to migrate existing accounts - Incorrect location detection - Membership and payment history issues **Most requested features** - Allow multiple users per account - Improve app navigation and usability - Provide better account management options - Enhance loyalty program and rewards system ## Newest reviews (13 of 156) ### 4/5 — Spin to win *2026-07-31, version 11.1.2715* The spin to win deal really needs to be fixed! If you spin on one day after 6 PM you have to wait until after 6 PM the next day to spin again! I want to be able to spin for points each DAY! So if I spin at 11 PM on one day, I expect to be able to spin again at 12:01 AM the next day! Fix it! ### 2/5 — Not honest *2026-05-28, version 11.0.2647* The ‘spin to win’ is rigged to give you the least amount of points 9 out of 10 times. ### 3/5 — It’s every 4 weeks they charge instead of monthly *2026-05-26, version 11.0.2647* I was looking through my bank statements for the past few months and realized that flag stop has been charging me ever 28 days instead of every month which sometimes leads to TWO payments in a month, and that adds up in a year to an extra month they are getting from Me. Now I think i may cancel and go to another company. ### 5/5 — Flagstop Chester VA JEFF DAVIS *2026-04-06, version 11.0.2647* Wyatt was GREAT! Give him more than five dollars👍🏾 ### 3/5 — spin to win *2026-04-05, version 11.0.2647* Have been logging my spin-to-win cycles since February 22. Have 15 “spins” logged and out of that group #5 has shown up 11 times; #10 has shown up once; #15 has shown up 2 times; #20 has shown up once. each time i do a spin, i place the iphone on a level horizontal surface. the spin always starts on 20, by default. seems odd that there has been very little variety in results. ### 5/5 — Love a clean car!!!! *2026-04-04, version 11.0.2647* Very user friendly ### 2/5 — Multi car discount *2026-04-03, version 11.0.2647* Should offer a multi car discount ### 4/5 — Car washing *2026-03-30, version 9.2.2290* The car wash is ok but there’s is a lot of missed places that doesn’t get washed and the dryer doesn’t do that much drying overall 3.5 to 4 stars ### 5/5 — 1st review *2026-03-22, version 9.2.2290* Very easy to navigate. ### 5/5 — Excellent service as always *2026-03-06, version 9.2.2290* Always take care of me at the west broad location ### 2/5 — Somewhat convenient. Needs work *2026-03-01, version 9.2.2290* The app is fairly easy to navigate, however if you click on a promotion and go back to look at something like the locations, it thinks you already use the promo and you are unable to actually use it. This is the reason I did not renew my membership today because it lost any promotion I tried to redeem. It's a shame because they are a great self-serve car wash. ### 3/5 — Busy *2026-02-28, version 9.2.2290* Unable to get to vacuum out my car, once you go out no where to wait until it’s available ### 5/5 — Family Pkans *2026-02-24, version 9.2.2290* It’s nice to have monthly plan, just wish they offered family plans vs by the vehicle. I’ll come once a week but the guys once a month. ## Most critical reviews (10 lowest-rated) ### 1/5 — I Pay Monthly, Location is Always Closed *2026-08-05, version 11.1.2715* I Pay Monthly, Location is Always Closed. ZERO out of 10 ### 1/5 — Garbage *2026-07-25, version 11.1.2715* I’ve been trying to migrate my account for 20 minutes with no luck. Absolute garbage. ### 1/5 — What’s the point? *2026-07-01, version 11.1.2715* If people are allowed to use the app, what’s the point in having someone talk to every person that comes through? Everyone doesn’t want to interact with someone. Why can’t app users use the membership line as well? I’m waiting time and time again for self service but you all aren’t even using the machines you paid money for. Make it make sense. ### 1/5 — Don’t work *2026-06-11, version 11.1.2715* I’ve been there quite a few times, but according to the app, I haven’t been there yet. Plus, they don’t have my truck information. ### 1/5 — Flagstop service *2026-04-30, version 11.0.2647* Half the chemicals waste ..Meaning it dosent even touch the car…It’s never any employees there either.. ### 1/5 — No PromoCode in text! *2026-03-27, version 9.2.2290* Got a text for BOGO BUT NO WAY to redeem it when I click the link. ### 1/5 — Sand *2026-03-06, version 9.2.2290* 4 bags of sand should be allowed in my truck! ### 1/5 — 🤦🏻‍♂️ *2026-02-04, version 9.2.2290* I payed $17 for extra to get my tires cleaned and it gave me the same thing at the $8 package ### 1/5 — App would be great…if it worked. *2025-12-30, version 9.2.2290* Update 12/30/25 Still doesn’t work. I guess fixing their app isn’t your priority list. I’d consider getting a membership but there’s no point if it won’t work for me. Original: App is never able to detect my location even though my settings are correct. Employees are perplexed every time when I come. Maybe time to find another car wash. ### 1/5 — Location *2025-12-07, version 9.2.2290* App doesn't allow me to choose location. It only shows Richmond area locations and I am in northern Virginia ## Most praised reviews (10 highest-rated) ### 5/5 — review *2026-07-03, version 11.1.2715* this is a great app. everything is laid out perfectly and there is a lot of guides/tools to help you get around the app. ### 5/5 — Car wash customer service *2026-07-02, version 11.1.2715* Customer service was really great! I went to the location in FarmVille, VA. Quick and easy! ### 5/5 — Easy to use *2026-06-15, version 11.1.2715* Enjoy the ease of checking on my points and playing the games while I get my car washed! ### 5/5 — Friendly Service *2026-06-03, version 11.0.2647* I love the Farmville location! Torie and Kaitlyn are awesome when I come through every morning. Glad to have this location so close to home and work. Keep up the good service! ### 5/5 — Bee *2026-06-01, version 11.0.2647* Great Job ### 5/5 — Must Download *2026-05-18, version 11.0.2647* Awesome App, definitely worth 5 stars. This is a must download app. Once you download, wow…You get all kinds of deals, coupons, you get to spin the wheel everyday to earn points. You might even get a free Ultimate car wash just by downloading this app. You can play games in the arcade. You can check out all the sponsors. You can even win a free car wash just by going to the Flying Squirrels baseball game. You can see all flagstop locations around you. You guys did an amazing job. And you earn free points, track your points, watch them build up and get a free ultimate car wash. Nothing better. Thanks for this wonderful app. ### 5/5 — Awesome *2026-04-17, version 11.0.2647* So thankful Flagstop came to my town! ### 5/5 — Love the WashPoints *2026-04-16, version 11.0.2647* I love earn and redeeming all the free stuff!! Thanks Flagstop ### 5/5 — 1st review *2026-04-15, version 11.0.2647* Very easy to navigate and staff very professional. I love my membership. ### 5/5 — All-time FAVORITE Car Wash *2026-04-07, version 11.0.2647* Years have passed and I’m still a completely satisfied customer at Flagstop! With many locations around the Richmond area… membership is a great deal and a great way to keep my JEEP looking new. 🚩🏁🚩🏁🚩 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*