# Flair: Inflight App — user reviews > 27 indexed App Store user reviews of Flair by Flair Airlines Ltd., rated 2.20/5 from 17 ratings. - Source: https://appshunter.io/ios/app/flair-inflight-app/id1479281701/reviews - App overview in markdown: https://appshunter.io/ios/app/flair-inflight-app/id1479281701.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 11 ## Newest reviews (15 of 27) ### 1/5 — Mo *2023-12-24* Movies didn’t work ### 1/5 — Never Works *2023-11-19* Round-trip flight and I asked flight attendants about it both ways. First flight, she told me the “aircraft is too new” to have wi-fi equipped and be able to use the entertainment app. Second flight (older plane with my seat literally held together with tape), “it just isn’t working on this particular aircraft”. 0/5 stars ### 1/5 — Flight delayed *2023-10-26* This is the worst ever airline i have travelled in, staff is sooo unprofessional, never ever trust this airline because they can delay the flight anytime they want and i came to know that my flight is delayed 11 hours when i was at the airport . They are soo irresponsible for the customers. When i ask them about the compensation after sending them 100 emails they said it wasn’t our fault and I said its ur policy to give customers compensation when ur flight delay after some particular time they said ok we will give u within next 30 days. I waited for their email and then they said, that email was not relevant send by one of our representative by mistake. I said how u can be so stupid about ur policy, customer, time that we wasted at the airport for 11 hours. Don’t go for cheap flight go for quality as well. I would never ever recommend this airline to anybody they don’t care about your valuable time. ### 1/5 — Bad app *2023-09-25* This might be the worst app I’ve downloaded ### 1/5 — The reviews of this app are more entertaining than app. *2023-08-21* If I could review the reviews, they would get 5 stars. ### 1/5 — Super app, super bad airline. *2023-08-20* We booked and paid for our seat locations. Then when we go to check in, Flair app lost our reserved seats and we had to purchase them again. Also the whole plane journey did not allow any app entertainment for any passenger on the plane, saying they offer entertainment but don’t deliver. Seats are small with no leg room. This app is really bad. ### 1/5 — The app sucks just like the Airline. *2023-07-14* It just doesn’t work and nobody cares to help you. Just awful service but that’s what you get from a budget Airline I guess. ### 1/5 — Doesn’t work *2023-07-11* Followed the instructions exactly and I couldn’t even open the movies section in flight. It did connect to the airline wifi but and allowed me to fill in tracker info, but that’s as far as it would work. Absolute trash like like the mediocre airline that runs it. ### 1/5 — worst airline *2023-03-29* never flying on this airline again it’s worth it paying the extra money for a better flight if i could rate it 0 stars i would ### 1/5 — Worst airline *2023-03-16* I m honestly out of words. I can’t believe how terrible this airline is. I hope they go out of business and spare hundreds of travellers the agony ### 1/5 — Trash *2022-08-16* Lol trash, doesn’t work even when connected to the planes wifi. Can’t launch. Kinda expected from flair tbh ### 1/5 — Poor navigation and very slow *2022-08-08* Going through security at the airport and the only boarding pass showing was our initial flight. I tried accessing them through my email but nothing was attached. We finally learned that we could swipe to find subsequent passes which when we attempted to get through security the second time, only the passes for the return flight were then available… huh?! I has excellent phone reception and I have fast iPhone. The app however was very slow to respond, taking over a minute to load the data. It’s a bad, bad app. ### 1/5 — JOEMAR IN CUSTOMER SERVICE IS HORRIBLE *2022-07-09* If I could rate their customer service zero stars I would, they haven’t even earned a one star. I got a text this morning saying “here’s what you need to know for your flight on July 24”. I am supposed to be flying out on July 23. Sure enough I log into the manage my booking portal and my flight has been moved to July 24 without any communication to me whatsoever. I would have gone to the airport on the 23rd with no idea about the cancellation. In addition, the seat selection that I overpaid for wasn’t carried over to my new flight on July 24. I reached out to their LiveChat and it’s been 30 minutes since the LiveChat agent responded again after their initial “I am going to help you with your request”. They haven’t acknowledged my concern AT ALL. The agent in my chat is named JOEMAR and he is a horrible employee, probably like 99% of their staff. Pay the extra money, fly WestJet or Air Canada, trust me. ### 1/5 — Service support is awful *2022-01-07, version 2.5* Never ever think about using this scam company. They sell tickets cancel flights after and never return money back. Service support is unresponsive and unprofessional. If you want to be more than 2 hours on hold , welcome to Flair Scam . **Developer response:** Hello! Thank you for your review. I just want to highlight that our App provides only on-board entertainment such as films, shows and educational videos, as well as the ability to order snacks and drinks without waiting for the flight attendants. However, I understand that you are in a very unpleasant situation and I think that you should notify the Flair about it directly. You can leave a request at their "Contact Us" webpage here https://flyflair.com/contact-us. And if you have any questions or ideas about our App, feel free to contact me directly at vladimir.gubin@ife.travel. Vladimir ### 1/5 — Doesn’t work *2021-12-22* The app does not work **Developer response:** Hello! Thank you for your report. Could you please describe this difficulty you faced in more details, so I can forward this information to our development team? It would really help us. You can write to me about this case or ask any other question directly at vladimir.gubin@ife.travel. Vladimir ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage app garbage airline *2024-10-19* Low cost no service rude staff ### 1/5 — Does not work *2024-08-21* Was advised to connect as stated on the app. When I tried connecting on my flight from yeg to yyz nothing worked - not even the map. Had to raw dog the whole flight! ### 1/5 — Worst airline you could ever travel *2024-06-12* Flair will lure you in with a cheap. Then they will proceed to scam you in every other aspect. They STRICTLY measure every single little thing you take on the plane from a purse to a backpack. If it doesn’t fit in their confined space, you will have to pay $90 at the counter just to check in a bag. If you want a refund. You have to wait 20-30 minutes on the phone to talk to someone in India, only for them to tell you to send an email to the specific department. Avoid this at all costs. ### 1/5 — Stay away *2024-04-28* There’s a reason they are bankrupt ### 1/5 — Won’t even open *2024-04-13* Won’t let you open it until you’ve completed takeoff and then once you have the app still wouldn’t open and therefore meant no entertainment for the flight 👍 ### 1/5 — Can I give a zero? *2024-03-15* App simply did not work in-flight. ### 1/5 — DIDNT WORK *2024-02-22* app didn’t work. couldn’t connect to wifi. very disappointing 5 hour flight. ### 1/5 — Redirects to Website *2024-02-19* The app does nothing but redirect you to the website. Useless just like the airline. Don’t fly with them, they cancel and ruin your plans and make it your problem to wait in hold for hours because the website doesn’t work as indicated. ### 1/5 — App didn’t even work! Bring backup entertainment *2024-02-09* Did my research and pre downloaded the app, and also did this on the kiddos devices. The app didn’t even work! It loaded for 4 hours straight. Don’t worry, the obnoxious overly rowdy parents, screaming babies/ kids throwing tantrums was enough entertainment for me! I cannot wait for the flight back…🙄🙄 ### 1/5 — The app DOES NOT WORK on iOS 17.1.2 on an iPhone 14 Pro *2024-01-17* Once logged in to their in-flight wi-fi, a popup to accept their Privacy Policy appears with an OK button which as much as you press it does not trigger the popup to go away so you cannot use the App at all. Horrible and did it on both return flights. ## Most praised reviews (2 highest-rated) ### 5/5 — ok *2024-01-02* it’s good ### 3/5 — A LOT OF BAD REVIEWS (some changes must be made) *2023-12-24* Everyone saying baaaaaaad things so don’t make it “delay” ur flight. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*