# Flame Boss — user reviews > 156 indexed App Store user reviews of Flame Boss by Collins Research Inc., rated 4.60/5 from 2,331 ratings. - Source: https://appshunter.io/ios/app/flame-boss/id1210484826/reviews - App overview in markdown: https://appshunter.io/ios/app/flame-boss/id1210484826.md - Rating breakdown: 5★ 1,974 · 4★ 151 · 3★ 45 · 2★ 35 · 1★ 126 ## What do users think of Flame Boss? Overall sentiment: negative **Pros** - 🚀 Excellent temperature control - 🚀 Seamless remote monitoring - 👍 Great customer service - 🚀 Reliable performance **Cons** - 🐛 Connectivity issues after updates - 🐛 Unstable app performance - 🐛 Unreliable notifications - 🐛 Difficulty setting up and connecting **Commonly reported bugs** - App freezes and loses connection - Inability to update temperatures and settings - Incorrect temperature readings - Failure to save cook history **Most requested features** - Ability to pause/resume cooks - Improved app UI/UX - Faster load times - More customization options ## Newest reviews (19 of 156) ### 2/5 — App has degraded *2026-08-16, version 6.7.75* I used to love this app but in the last year it disconnects constantly and I can’t get it to work with my watch. After years of being able to use my watch anywhere to monitor. Very disappointing. ### 2/5 — Not too impressed *2026-08-09, version 6.7.72* Each time I start a cook and name it/set it up, about ten mins in the app starts a new cook, then when I go into history to see the cook I actually set up, it kicks me out and goes to the new cook that it automatically created. The reason for two stars is the device at least holds the temp that I set. For the price of the product, I expected a lot more from the app. ### 2/5 — Updates make it useless *2026-02-07, version 6.7.24* Unfortunately, the most recent round of updates for this app have rendered the alert system useless. It no longer will update you with your meat temp or the pit temp via text or messaging unless you have the app actively open. Why would I need alarms or messaging if my phone is on and the app is open. My confidence in this unit’s ability to alert me if my pit is having a problem or my meat has reached the desired temperature has fallen to nearly 0. Without a fix for this via update on the software, I would look at precision temperature or a different grill control device. ### 3/5 — Good product overall – recent issues need fixing *2026-01-17, version 6.7.21* This is a great product, but recently, it’s been getting a little wonky. Difficult to connect to Wi-Fi and now over the past week or so, can’t set meat done temperature to less than 150. If you’re trying to reverse sear your steak, not helpful at all. Please fix this. ### 2/5 — Connectivity is a mess *2026-01-10, version 6.7.17* The connectivity on the iPhone app is terrible. So bad as to be unusable. I have to resort to their browser based myflameboss.com site which is reliable. Very bad app design for iPhone. It’s because they are using websockets instead of cloud only or polling ### 3/5 — Not reliable on holidays *2026-01-01, version 6.7.17* After my flame boss 200 was no longer supported. I upgraded to the 500 which is the top of the line model. On the 200 it would work nearly air free except on holidays and the server would get overloaded and it would struggle on holidays. This year Thanksgiving with my turkey I had issues, Christmas with a prime roast I had issues, and now on New Year’s Day just trying to do pulled pork. I’m having issues after updating to the newest version that was released on December 31st. The issues with this latest version are so bad that I can’t even get it to recognize my device and I’m struggling to even use the mobile app at all. The controller itself seems to be holding temp and staying and doing its job, but the mobile app is utterly useless. Since the upgrade to the 500 every time I open the app, it has to reconnect and refine the device and takes a while to populate temperature. Our data and many times takes a hard close and then a reopen to populate anything. It definitely has taken a step back. Note: I work on mobile apps as a product manager. ### 2/5 — Bad Update *2025-12-27, version 6.7.9* I have owned this controller for years and it has been great. Whatever the last update is has made it terrible. The computer loses connectivity every couple of minutes. The cook history is not in any type of newest to oldest order and also the search function no longer works. The connectivity caused my cook to reset several times and lose all history. ### 1/5 — App doesn’t allow local monitoring *2025-12-27, version 6.7.9* The new updated app is not working for me. Local and cloud monitoring don’t work ### 1/5 — App updates killed connectivity. *2025-12-25, version 6.7.9* Thought it was just me, but something changed. App and controller worked great together for several years until a month or two ago. Now I get no connectivity despite following online troubleshooting. ### 4/5 — What Happened??? *2025-12-23, version 6.7.9* I bought this controller about three years ago and it has worked flawlessly. It has made my barbecue cooks so much easier and giving me a lot of confidence. The unit worked perfectly until about a month ago. I think they did some type of update and since then, the app is extremely inconsistent and it’s working. Yes, it works online through the webpage, but, the convenience of the app and connectivity has been a real issue lately. I still recommend this device but, I am not as confident in using it as I was about a month ago. It is now December 23, 2025. ### 1/5 — Connectivity *2025-12-21, version 6.7.9* App has to reconnect every time I open it. It hasn’t done that until recently. I hate it. ### 1/5 — Terrible setup *2025-12-14, version 6.7.9* I spent hours trying to get connected and following all the limited instructions, I could never get it to work. I have messages in to Flame Boss, but if not heard back. ### 2/5 — App has gone downhill *2025-12-14, version 6.7.9* Had my Flameboss for several years now, the app now can’t notify, can’t enable alerts and forgets its name/config constantly. Please fix! ### 1/5 — Is there anyone at customer service?!?!?!! *2025-12-11, version 6.7.9* I don’t know what was done, but I have never had a problem with flameboss until I used it on Thanksgiving! The app goes complete haywire! Loses connection, log in not working. I currently cannot get anything to connect to the app. I submitted TWO tickets online - NOTHING STILL TODAY. So I called in today, “no one available” so I left a message, not feeling too confident anyone will call back. The app is broken, wrecked, needs to be fixed. Customer service is abysmal at best - needs to be corrected! ### 1/5 — Flame junk *2025-12-10, version 6.7.9* What a waste of time. ### 1/5 — New Update Terribke *2025-12-07, version 6.7.9* Since the new update, I constantly have to restart the app to get a reading. It just goes out and stops reporting. Right now I cannot get a reading whatsoever even though my monitor shows it has a very strong signal. Not as expected from a $500+ tool ### 1/5 — Update ruined the app *2025-12-01, version 6.7.9* App won’t connect through WiFi and there is no support to speak with. Have used this for 3 years no problems and cant use it now. ### 1/5 — What was great is now unusable *2025-11-29, version 6.7.9* The app is unusable now, it’s terrible. Must be no longer supporting it by the looks of it. ### 1/5 — App doesn’t work *2025-11-27, version 6.7.9* having a great device that adds precision to your cool, but tying the control of it to an app that is a complete disaster and doesn’t work makes this product useless. The developer of the app and website that 100% controls this device should be ashamed of their work. Their is not point to buy a flameboss if you can’t control it ## Most critical reviews (10 lowest-rated) ### 1/5 — App keeps getting worse *2026-07-11, version 6.7.70* 5 years ago the app was awesome and easily connected. Now it’s terrible. Takes forever to sync and needs to resync every time you open the app. Something changed and now it’s such a pain to use. ### 1/5 — Awful *2026-07-04, version 6.7.65* It would be nice if your app and controller worked on holidays, you know, when people want to use their smoker. ### 1/5 — Terrible, used to be great *2026-07-04, version 6.7.65* I’ve used the app for years and it’s now barely functional. Constantly drops out and resets cooks. Almost unusable. ### 1/5 — Connectivity *2026-06-30, version 6.7.65* Getting the Egg Genius to connect to any of the apps is a waste of time. It doesn’t connect to the correct Wi-Fi that I have. We’re great when I first got it now it’s garbage really disappointed in it. ### 1/5 — A sad example how to do a great product useless *2026-02-23, version 6.7.24* After several updates the app still having communication problems to be able to see the temps I need to close and reopen the app constantly. Yesterday also I used the last update and now I can't set the meat temp below 140 F. Before was 100 F. For me is very important because I do a lot of reverse searing. Maybe is time to start my search for a new controller. ### 1/5 — Reliable App Turned Frustrating and Unusable *2026-02-21, version 6.7.24* It used to be a simple and reliable application, but the latest update completely ruined it. They moved everything to a cloud-based infrastructure, and now the app constantly loses connection. It’s become unreliable and frustrating to use, and you can’t depend on it when you actually need it. Most of the time, you’re forced to use a desktop or laptop just to check the temperature, which defeats the whole purpose of having the app. ### 1/5 — Fix the app!!! *2026-01-28, version 6.7.24* How can I go back to an old version?? Whatever happened a few months ago has really made your product horrible to use. I no longer recommend it as I can’t connect easily to the smoker anymore. This use to be awesome, now not so much… ### 1/5 — Update broke my favorite gadget *2026-01-14, version 6.7.17* I don’t know who thought updating the app was a good idea, but clearly they must be part of venture Capitol… Because they managed to break a really good thing, this sucks. ### 1/5 — App does not connect *2026-01-10, version 6.7.17* I have tirelessly attempted to connect the app to my genius and it will not conclude the connection to adjust temp setting etc. genius worked great and after the app change it has been severed and making the fan worthless ### 1/5 — Do Not Buy *2026-01-05, version 6.7.17* The worst. Wasted hours. No customer support. ## Most praised reviews (10 highest-rated) ### 5/5 — Flame boss *2026-01-01, version 6.7.17* The update is awesome, great job. ### 5/5 — Love it! *2024-06-15, version 6.3* Still love it even thought mine is about 10 years old. Still works. Sometimes there’s hiccups with the app but it’s rare and my Humphreys smoker still works great without it. Maybe one day I’ll purchase a new and approved one but can’t seem to justify spending the money when my old one still works great. I’m just glad that they continue to allow the app to work with older models. ### 5/5 — Really, really good job *2024-05-16* I have a background making things and i had an idea for making a smoker controller. No need! This works perfectly. Works better than anything i would have made. I don’t feel a need to share my cooks, but being able to access the cook while away from the house is awesome. Having a warming temp after meat temp achieved is great! Lid open/closed detection without a specific extra sensor??? Wow! Seriously. Great job Wants: one or two extra meat probes and then control around the coldest one Or Bluetooth connection to another meat probe unit Adaptors for different grills. I 3d printed one for mine. Also “no data collected”?!? Swooooooooooon ### 5/5 — Awesome addition *2023-11-12* I used the flame boss to smoke two 8 lb pork shoulders this weekend. This was the second time using it. The first time did not go so well. I needed customer service because it was not working. They were the best. Very helpful and explained what was going on. Turned out, the unit was doing an update through the wi-fi. They stayed in the phone to make sure the unit performed correctly. I was quite impressed at how well it worked. Target temp was 225 and the temp of the smoker was never more then 2 degrees higher or lower then target temp. After about 8 hours of that, I decided to change the temp to 250. I was at the community pool, about a mile away, when I did it. The flame boss had the Weber Smokey Mountain At 250 in less than 3 minutes. Between the flame boss’s performance, and the customer service last month, I have to say, getting the Flame Boss 400 was a great addition to my smoker and this app worked smoothly. **Developer response:** Hi TDS13579, We appreciate the positive feedback and support. Thanks for cruising with Flame Boss! -The Flame Boss Team ### 5/5 — Back to a 5 Star Rating *2023-10-18* Thank you to Flameboss for hearing our feedback and removing the advertisements! I was genuinely getting concerned that things were going in the wrong direction. I am thrilled to see that you have made an amazing decision! As a longtime user of just about every iteration of the flameboss products, I have witnessed the growth and development of flameboss personally. Flameboss on my BGE has by far been the absolute best solution. Flawless everytime! *I have also gifted many of these units as well and I still get Thanx and kudos from all of the recipients. The Flameboss App is always rock solid. The only problem that I have ever had with the app, were this blasted advertisements. (Aside from the thanksgiving overload many years ago lol. That’s a thing of the past, so no need to even sweat that!) Again Thank You FB for stepping up on this add mess. Bravo! ### 5/5 — Updated Review: ads removed *2023-07-29, version 6.1.8* Let’s give credit where credit is due, the folks at flameboss listened to customer feedback and realized people are tired of being inundated by ads. Since the ads have been removed, restoring my rating to 5 stars. This is truly a great app and a great product. Glad that the stain of ads has been removed and I can continue using this product. Thanks! ### 5/5 — Update: Thank you. Ads Removed! *2023-06-09, version 6.1.8* As a loyal customer, I am thrilled that they ads have been removed. I have updated my review accordingly and will be happy to continue to support your work. This is a great product. Solid every time. ### 5/5 — Gamechanger *2023-06-08, version 6.1.8* The FlameBoss is an indispensable tool for long controlled cooks. The app makes it easy to operate and monitor temperatures remotely. For 18+ hour overnight cooks: it is so much easier than than having to constantly go outside to check the cooker. The “keep warm” function takes the risk of overcooking out of the equation. The graphs are useful and interesting. **Lots of respect for the decision to remove the Google ads. Very solid move. Thank you** ### 5/5 — Please remove the ads… *2023-05-21, version 6.1.6* The apllication ads doesn’t make any sense… ### 5/5 — Love the app and the device *2022-12-27, version 6.1.5* I use this year round either for food or just to stay on top of the temperature of my wood stove . One ask though is the alerts could be better … would love to know when temperatures are “back in range” automatically so I don’t have to wait until it is and reset my alerts every time . That would be helpful thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*