# Flare Account

> Mobile app for managing ACE Flare accounts, including balance checks, transfers, and mobile check deposits. (iPhone/iPad app by Netspend Corporation.)

- Source: https://appshunter.io/ios/app/flare-account/id1243790889 (this page in markdown: same URL + `.md`)
- Developer: [Netspend Corporation](https://appshunter.io/developer/381397907)
- Category: Finance, Utilities
- Price: Free
- Rating: 4.80/5 from 4,721 App Store ratings · 112 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 68 MB
- Languages: American English
- Released: 2017-08-22
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/flare-account/id1243790889/reviews.md

## What is Flare Account?

The ACE FlareTM Account by Pathward, National Association Mobile App* lets you manage your account wherever you are. That means it’s convenient to do things like: 
• Check your account balance and transaction history  
• Send money to friends and family** 
• Access optional Netspend® Pre-Funded Check Service*** 
• Add money to your account with Mobile Check Capture**** 


Manage your money on-the-go, it’s convenient. 


* No charge for this service, but your wireless carrier may charge for messages or data. 


** Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between accounts; a $4.95 fee applies to each such transfer conducted through a Customer Service agent.” 


*** Terms and conditions apply; see the Netspend Pre-Funded Checks Terms and Conditions for details, including how to opt-in to the Netspend Pre-Funded Checks Service. Netspend Pre-Funded Checks is an optional service of Netspend Corporation. The Check Services is not a product of Pathward, N.A.,  and Pathward, N.A.  does not endorse or provide bank-related services in connection with the Check Services. 


**** Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your account. Unapproved checks will not be funded to your account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your account. See your Deposit Account Agreement for details

## Key features

- Check account balance
- View transaction history
- Send money to friends and family
- Mobile check deposit
- Access optional Netspend Pre-Funded Check Service

## What do users think of Flare Account?

Overall sentiment: negative

**Pros**

- 💳 Great banking services
- 🕰️ Early direct deposit
- 👍 Reliable and accurate
- 🔒 Good security features
- 💯 Long-term customer satisfaction

**Cons**

- 🐛 App crashes and freezes
- 🔍 Difficult to log in
- ⏱️ Slow customer service response
- 💰 Unexpected fees and charges
- 🚫 Discontinued features (mobile check capture)

**Commonly reported bugs**

- App not loading or loading blank screen
- Login issues and account lockouts
- Mobile check capture not working

**Most requested features**

- Bring back mobile check deposit
- Improve app stability and performance
- Enhance customer service experience
- Provide more transparency on fees

## Recent user reviews (10 of 112)

All indexed reviews: https://appshunter.io/ios/app/flare-account/id1243790889/reviews.md

### 1/5 — App is glitching

*2026-06-22, version 6.8.1*

This app worked fine until about a week ago. It displays nothing, I can’t see my account or anything. It’s just a green display

### 1/5 — NO FUNCIONA

*2026-03-24, version 6.8.1*

La app no me funciona hace semanas no pasa de la pantallita de cargar no se puede usar la app

### 1/5 — Deja de funcionar

*2026-03-13, version 6.8.1*

Muy mala aplicación la verdad

### 1/5 — Mobile check deposit

*2026-02-26, version 6.8.1*

Why is the mobile check deposit feature gone

### 1/5 — Frauds

*2026-02-17, version 6.8.1*

There’s multiple hidden fees within the accounts don’t recommend these guys stay away from these crooks.

### 1/5 — Please help

*2025-09-20, version 6.8.1*

I’ve had this account for over 10 years. So recently my phone needed an update so I deleted the app. I reinstalled the app today and now I only get a blank green screen nothing more. Any suggestions?

### 2/5 — Customer Service is so ignorant.

*2025-09-15, version 6.8.1*

You have people from different countries like to use colorism in ignorance against you.. but using the card and have an access to it. It’s OK but everything else of dealing with Customer Service. They need to put more people that are American to bow everything. Because people can be unfairly treated or disrespected. Thank you.

### 3/5 — Nothing but problems

*2025-09-06, version 6.8.1*

Maybe it’s just a payment malfunction but I was charged 2wice for a bad experience.. and it won’t fix itself when I prompt the message

### 2/5 — Ready to call it quits

*2025-08-04, version 6.8.1*

I’m getting to the point to where i am about to switch banks i constantly have to call customer service because i am unable to login to my account through the app i have face recognition on and saved password this is unacceptable and im beyond frustrated and tired of it oh and im unable to login as of now

### 4/5 — Lockout

*2025-07-08, version 6.8.1*

Today, I am unable to review my account on the this app. I have face recognition, and it signs me in then puts me back in the login screen over and over. I deleted the app and reinstalled and it’s still pushing me out the system. Why is this happening?.. is it because I trying to link my account to Robin Hood. Can someone explain why this app isn’t allowing me to log in

## Frequently asked questions about Flare Account

### What can I do with the Flare Account app?

The Flare Account app allows you to manage your ACE Flare account on the go. You can check your account balance, review your transaction history, send money to friends and family, and deposit checks using your phone's camera.

### Are there any fees associated with using the app?

The app itself is free to use, but your wireless carrier may charge for message or data usage. Specific transaction fees may apply for services like bank transfers or mobile check capture, as detailed in the app's terms and conditions.

### How do I add money to my account using the app?

You can add money to your account using the Mobile Check Capture feature within the app. This service, provided by First Century Bank and Ingo Money, allows you to deposit checks remotely after approval.

### Is the Flare Account app compatible with my device?

While specific compatibility details are not provided, mobile banking apps are generally designed for modern smartphones and tablets running recent versions of iOS or Android operating systems.

### What is the Netspend Pre-Funded Check Service?

The Netspend Pre-Funded Check Service is an optional service that may be accessible through the app. Terms and conditions apply, and it is a service of Netspend Corporation, not Pathward, N.A.

## Version history (last 5 releases)

### 6.8.1 — 2024-08-26

We’ve done some backend tinkering to keep everything running smoothly—think of it as a digital spa day for our app! No changes to your features, just a bit of behind-the-scenes pampering.

Update now and let the app keep being fabulous!

### 6.8 — 2024-07-02

Upgraded backend to support the features you love!

### 6.7.1 — 2024-04-24

Backend updates to continue smooth usage

### 6.7 — 2024-04-02

Upgrades to support the features you love

### 6.6.4 — 2024-03-08

Performance updates to keep you on the go!

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## More apps by Netspend Corporation

- [ACE Elite Prepaid](https://appshunter.io/ios/app/ace-elite-prepaid/id445121924)
- [Control Card Prepaid](https://appshunter.io/ios/app/control-card-prepaid/id485467914)
- [Western Union Netspend Prepaid](https://appshunter.io/ios/app/western-union-netspend-prepaid/id894666682)
- [Brink's Money Prepaid](https://appshunter.io/ios/app/brinks-money-prepaid/id895189397)
- [H-E-B Prepaid](https://appshunter.io/ios/app/h-e-b-prepaid/id932968683)
- [NetSpend Small Business](https://appshunter.io/ios/app/netspend-small-business/id1122232949)

All apps by Netspend Corporation: https://appshunter.io/developer/381397907

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*