# Flash Express(MY) — user reviews > 51 indexed App Store user reviews of Flash Express(MY) by FLASH EXPRESS COMPANY LIMITED, rated 2.33/5 from 3 ratings. - Source: https://appshunter.io/ios/app/flash-expressmy/id1586118346/reviews - App overview in markdown: https://appshunter.io/ios/app/flash-expressmy/id1586118346.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (19 of 51) ### 1/5 — servis lembab *2024-12-16, version 1.4.0* servis lambat parcel delay 2-3 hari ### 1/5 — Worst service ever *2024-11-21, version 1.3.19* Very slow, tooks 5 days also no action, force us to download the app to so call accelerate the delivery process, but its just useless. Customer service did not reply, the phone number given is out of service. There is nothing worth to be recommended for this logistics company. Wouldn’t use this service anymore. ### 1/5 — latee *2024-11-16, version 1.3.19* it tooks 4-5 days for my item to arrive from klang to cheras ?? this is the worst shipping express i ever experience.. i always avoid using this express but sometimes i got no choice bcs certain platform only accept shipping from flash express but bffr.. this shipping is not flashing at all.. yall should change it to sloth express.. ### 1/5 — apps useless *2024-10-22, version 1.3.17* HAHAHA better tak perlu buat apps untuk tracking lah kot.. dah kalau track parcel pon bukan bagitau parcel ada kat mana😂 ### 1/5 — Like wasting customer time *2024-09-21, version 1.3.16* This courier wasting so many time. I ordered like almost 2 week to get my parcel. Bro impove lah your services🤬🤬 ### 1/5 — Registration *2024-06-28, version 1.3.15* Its been more than a week but unknown status of registration..cant sign up with the same phone either. ### 1/5 — Komi style *2024-04-30, version 1.3.12* working with this company is like forced labor ### 1/5 — Very lousy *2024-04-21, version 1.3.12* Their parcel service is like tossing around the parcel from klang to our destination and then back to klang or to some other places.. mine was supposed to be delivered to seremban.. so it came Seremban and then sent back to Klang and then to Melaka hub and to Seremban and then sent back to Melaka and back to Klang.. ### 1/5 — Flash from zooxxpia? *2024-03-21, version 1.3.11* keep delay my receive date. Parcel from klang - pj -klang - ampang - klang . Speechlesslahhh geography fail ah？ how you guys plan the line , bazirkan masa. What so fun in klang melainkan jam still jam , go to sail ?My parcel seronok, I not seronok:) Finding for cs , use few mins to reply my message and can’t wait me for 20 secs to reply , straightly offline. The reply given out also helpless…. ### 1/5 — The worst courier. Ever. *2024-03-19, version 1.3.11* If you think using other courier is worst, wait until you use Flash Express. This is the worst courier ever. Worst app, worst service. Absolute thrash! ### 1/5 — Rude rider .. *2024-03-05, version 1.3.11* I did not receive my item, and it was written that it was received.. the phone did not answer.. rude ### 1/5 — DON’T DESERVE A STAR *2024-03-05, version 1.3.11* TERRIBLE COURIER TERIBBLE RIDER TERIBBLE SERVICE FROM THE CUSTOMER SERVICE!! RUDE AND LAZY!! DO NOT ATTEMPT TO GO TO WORK AT THE FIRST PLACE IF YOU’RE LAZY! ### 1/5 — Late no answer from staff *2024-02-02, version 1.3.10* My parcel should arrive yesterday but after this I got message that rider call me but I don’t answer. When try to call rider back no answer call another phone numbers no answer and they say we don’t know or we already quite. ### 1/5 — Bad service…delayed *2024-01-29, version 1.3.10* They are very delayed for delivery parcel …almost 20 days waiting but parcel until now don’t send to me …what they are doing don’t know …customer supports don’t reply in times …bad apps😡😡😡 ### 1/5 — 👎🏿 *2024-01-29, version 1.3.10* worst delivery service ever. staff is very lazy .cannot brain why seller use this service ### 1/5 — FLASH EXPRESS HATER *2024-01-13, version 1.3.9* Putting 5 stars so that people read this. worst courier in history. No updates on my packages what so over. have no idea how to contact them, kept emailing and nobody emailed back. SELLERS PLEASE STOP USING THIS COURIER. YOUR CUSTOMERS DESERVE BETTER ### 1/5 — Flash? *2023-11-30, version 1.3.7* Very slow courier. The most slow among other courier. 100% NOT Recommended. Going back and forth from klang - kl - klang for what. And the CS was 100% NOT helping. 0% manners. Don’t use this company fr ### 1/5 — Teruk *2023-10-10, version 1.3.4* Slow 👎🏼👎🏼👎🏼👎🏼 ### 1/5 — Terrible service *2023-09-22, version 1.3.4* Tiktokshop used this courier three times for me. The first time, the postman was extremely rude. The second and third time, my parcel were out for delivery from 11am and suddenly at 8pm, they call and informed me that they couldn’t send my parcel today. And it was stated rescheduled by customer. The customer service was also not working eventhough I’ve submitted my complaint few times. Terrible!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash delivery service *2025-09-21, version 1.4.8* Worst customer service, phone always not connect, livechat always queue 1hour, parcel stuck for 2 weeks then deliver to nowhere. ### 1/5 — customer service *2025-08-11, version 1.4.6* the customer service no even reply… ### 1/5 — Not detail enough *2025-07-08, version 1.4.6* When its comes tracking hopefully can put statements etc about the parcel arrive to which area and left which area . Not like inbound or outbound only . I wanted to know the parcel was at where too ### 1/5 — Perkhidmatan servis terpaling teruk. *2025-06-11, version 1.4.4* Masih menunggu selama seminggu masih tidak dapat datang ke lokasi untuk pengambilan parcel..perkhidmatan paling teruk sekali..uninstall dan review 1 star.. ### 1/5 — Just a bad shipping company *2025-06-11, version 1.4.4* I have had the unfortunate experience of having packages delivered by flash express twice and both the times the service have been the absolute worst. Took like 10 days after arriving to malaysia for my first item to be delivered to my door and a similar case for my 2nd package as well. ### 1/5 — Wrong address *2025-05-23, version 1.4.3* Send at wrong delivery address. A hassle to download and register first in order to send feedback if not delivered yet. Then when I tried to send feedback user is not friendly. ### 1/5 — And the worst courier service ever goes to… *2025-04-08, version 1.4.3* Delivery sent to the wrong address. Contacted customer service and they asked me to ask the selling platform to refund me. Ended my chat before settling my issue. HELLO!!! FLASH, is the one at fault. How can you ask the seller to pay for YOUR mistake??? For businesses or anyone that’s planning to have your stuff shipped by Flash, I hope you’re aware that you’ll need to clean up after them even though it’s not your fault. ### 1/5 — Bug on the keyboard *2025-01-29, version 1.4.2* Unable to add address to start my booking. I set the sender address unsuccessfully, when I filled out the details the keyboard can’t be closed. I can’t click the “OK” button. ### 1/5 — Lazy courier and bad service *2025-01-18, version 1.4.2* This app service really bad and service from courier not doing door to door delivery. ### 1/5 — Scam Company *2025-01-09, version 1.4.2* Walaowehh tak payah bukak company lah.. Owner bo*** ke apa.. Staff suka2 curi orang punya parcel.. Dah kita ambil masa refund dengan shopee.. Buang masa lah bukak company sampah macam ini.. Staff pun macam anak haram tak pandai kerja.. Staff dengan management sama pencuri.. ## Most praised reviews (4 highest-rated) ### 5/5 — Best Courier in Malaysia *2021-10-27, version 1.0* Free home pick up! ### 5/5 — Flash express Good servise in malaysia *2021-10-25, version 1.0* Good service ### 5/5 — Free pick up from home *2021-10-24, version 1.0* This is very convenient for me! As I work from home, I do not need to go to any store if I wanted anything delivered. Flash provides pick up service at my front door. ### 2/5 — improper information *2024-05-25, version 1.3.14* improve your given information on tracking parcel what the point of tracking if you just telling the movements of the parcel just show our parcel exact location like jnt and please update your hub on the map --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*