# Fleet Feet — user reviews > 78 indexed App Store user reviews of Fleet Feet by Fleet Feet, rated 2.00/5 from 6 ratings. - Source: https://appshunter.io/ios/app/fleet-feet/id1434854082/reviews - App overview in markdown: https://appshunter.io/ios/app/fleet-feet/id1434854082.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 3 ## Newest reviews (19 of 78) ### 2/5 — Filter Hasn't Worked for Months *2025-12-11, version 4.1.0* Wasn't a bad app when it used to work. I even used it find and purchase a few pair of shoes from a nearby store. But for the last several months, the filter option simply hasn't worked. I tap and tap and tap, but the filters never open. I've even deleted and reinstalled it, but it still doesn't work. Tried again this morning but it still wasn't working so I purchased a pair of EVO SL directly from Adidas. ### 3/5 — Product filters are not working *2025-12-03, version 4.1.0* I can’t sort or organize the products I am looking for. ### 2/5 — Great Store - Terrible App *2025-11-19, version 4.1.0* I love shopping in store staff are always very helpful (shoutout to the Oak Park, IL location) the app needs a lot of work. Worst part is wanting to create a wishlist that doesn’t save. ### 2/5 — Suggestions *2024-08-19, version 4.0* Needs a more noticeable search feature and a back button. ### 2/5 — Null null *2024-08-08, version 4.0* I can’t change my name from null null…. ### 4/5 — Fix shopping experience *2024-02-07, version 3.6* When you go into the Shop Footwear and then type anything into the search bar. As soon as you click on a shoe and attempt to go back, you can not go back and must start all over again. It would be a simple fix go make a back button from the Shoe you are currently looking at. ### 3/5 — Needs improvement *2024-01-16, version 3.6* Love Fleet Feet! However, as soon as you search for something there is no way to go back. You have to start from scratch and it can get frustrating. ### 2/5 — Terrible function *2023-02-25, version 3.6* This app is not user friendly at all. The browse feature is terrible and I can’t even figure out how to redeem my rewards. I also keep getting a 403 error every time I try to click on a size and have to go in and out of the app. ### 1/5 — What happened? *2023-02-13, version 3.6* Up until about a week ago, the app was great! No problem ordering, and checking out new merchandise. Now, all I get is an error loading page. Please fix this, so I can rate you 5 stars. Thank you!! ### 2/5 — thumbs down *2022-12-20, version 3.6* This app lacks good navigation. There is no forward/back button. ### 1/5 — Link to gift card and rewards? *2022-09-29, version 3.6* I have a gift card issued to me through Fleet Feet as well as some rewards money to spend, which I received an email about. I signed it for the app thinking it would be nice to have all of this information in one place, but neither of these things show up anywhere. All that shows up are receipts from past purchases and link to the fleet feet website. I’m not really sure what the point of this app is. ### 1/5 — Doesn’t allow you to create an account *2022-09-23, version 3.6* Clicked on create account, says account created. Go to sign in and says wrong email or password. Click on forgot password and put in email and says can’t find that email. WTH! ### 2/5 — Poor UX *2022-07-26, version 3.6* Very poorly designed UX. Many items in the shopping area are sold out but the app doesn’t make you aware of this. You simply can’t add it to your cart. If you click a link you cannot go back. You would think with so many bad reviews, they would do something to fix this app. Disappointing. ### 1/5 — Can’t create new account *2022-07-01, version 3.5* Every time I think I have created a new account it sends me back to the login page and I am unable to log into the new account that I just created. I just wanted to use the $15 credit that I earned. Very frustrating! ### 1/5 — Doesn’t work *2022-06-27, version 3.5* Like many other reviewers, I’ve not had any luck creating an account on this app. ### 2/5 — App crashes *2022-06-07, version 3.5* I’ve been trying to sign up for rewards account and it’s not working. I’ll go through the process of “creating new account” and a message pops up “success!” (or something like this). When I go to log in an error message keeps coming up “email address not found”. This is very frustrating but I’m not surprised based on the crappy rating and reviews of this app. ### 1/5 — Doesn’t work *2022-06-01, version 3.5* Terrible app. I only downloaded the app to get the $15 reward from my last purchase. On 2 separate occasions for different $15 rewards I’ve tried downloading the app and creating an account. The app says that I successfully created an account, but then when I try to sign in it says “error”. It’s the same exact info I just typed in to create the account. Get rid of the app. I don’t like to shop fleet feet vs other places bc the reward is a scam. The only reason I order from fleet feet anymore is if the items have free shipping when other companies don’t. ### 1/5 — Awful *2022-05-01, version 3.5* App crashes constantly and won’t let me login. Was excited about using my rewards but thinking about taking my stuff back and buying elsewhere since I won’t be able to use them because they have to be used on the app and it doesn’t work ### 1/5 — Does NOT consistently work *2022-03-27, version 3.5* Works about half the time or less. I love FF in general but find myself online shopping other places because it’s impossible to use their app. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2024-07-21, version 4.0* Tried signing in multiple times on different days to my account. Always came back with an error ### 1/5 — Keeps crashing *2024-07-01, version 3.6* I don’t know what happened but the app will log me in and immediately log me out again every single time. It’s a nightmare! I’ve been using the website instead! ### 1/5 — App Crashes *2024-06-29, version 3.6* Every time I log into the app it crashes. How can I use my rewards if the app keeps crashing? This has been a problem for over a year. When do you plan to fix it? ### 1/5 — Keeps kicking me out *2024-06-17, version 3.6* Your app update failed!!! I try to log in and every time it logs me in for a second and then kicks be out and gives me an error. So then I go to the website to do my order and it won’t let me use my 15.00 reward. Went to store and they could not help me. ### 1/5 — Error Logs ? *2024-06-14, version 3.6* I just downloaded the app. I generated an error message. Touch the button for “blog.” Every blog entry that I tried returned this message: “Internal Server Error Unable to find the template “1_global/tracking/gtm.html”.” Why is no one watching the server error log for problems like this? Please fix this error. ### 1/5 — Continually Crashes *2024-06-08, version 3.6* It had previously worked, website at least better. Continually crashes now. ### 1/5 — Horrible Design *2024-02-09, version 3.6* This apps layout is horrendous. It’s so frustrating to use. Fleet Feet needs to completely change this if they ever want people to use this, just use the website on your phone. ### 1/5 — Data collection? Seriously? *2024-01-18, version 3.6* You’re a SHOE STORE! Why are you harvesting my data?! ### 1/5 — Rewards points *2023-08-08, version 3.6* This app never shows how many reward points I have on my account even though I’ve made several in store purchases. ### 1/5 — Terrible design and bugs *2023-07-12, version 3.6* Whoever designed this app should find a new line of work. There’s no way to access your cart without adding something to it. So if you want to keep shopping, in order to checkout, you’ll have to add something to the cart and then delete it. When you go to checkout, you can choose 3 options. “Checkout” “Apple Pay” “PayPal”. If you choose Apple Pay, there’s no way to add coupons or rewards. You’ll have to pay full price. If you choose “Checkout”, you’ll be able to add any rewards or discounts, but this method only offers 2 options to pay (credit card and PayPal) and Apple Pay is not available. It’s really clunky and I find it hard to believe that a retailer like Fleet Feet would have such a dated a poorly designed app. And once you place an order, it doesn’t show up in the order history on the app. Are they having to hand enter orders? Why doesn’t it register in the app as order I just placed? So lame. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice shoes *2026-05-24, version 4.1.0* Shoes came brand new and they worked perfect for my flat feet ### 5/5 — Review *2021-12-15, version 3.4.1* solid app (employee bias) ### 5/5 — App issues *2020-11-15, version 3.0.4* When I downloaded the app then click open this what it said. Error loading page Domain: NSURLErrorDomain Error Code: -1015 Description: cannot decode raw data Sooner and later it pop up login then I log in then it said this again. Error loading page Domain: NSURLErrorDomain Error Code: -1015 Description: cannot decode raw data I hope you are doing well and staying safe and happy weekend! I hope your weekend was great too! It was a beautiful day to take a walk! Don’t forgot to fix the app issues and do another update. This is what it saying every time I go on it on iPhone XS Max fleet feet app saying: Error loading page Domain: NSURLErrorDomain Error Code: -1015 Description: cannot decode raw data When login pop up then type email then password then I click enter on xs max on iPhone then this pop up Error loading page Domain: NSURLErrorDomain Error Code: -1015 Description: cannot decode raw data ### 5/5 — Awesome *2020-10-13, version 3.0.4* I love this app ### 5/5 — App Mileage Stuck *2019-12-26, version 2.1.3* Has any one had issues with their mileage no longer accumulating from Strava or their Garmin? ### 5/5 — Stopped Updating from Garmin/Strava *2019-09-29* I love Fleet Feet and have really enjoyed the app! Just recently, however, the app has stopped updating my miles despite being properly connected to Garmin and Strava. Not sure if the app needs an update, but I’ve done everything I can think of on my end to resolve the issue to no avail. **Developer response:** Hi JFO155 - I'm glad to hear you have enjoyed the app! You may have reached your 100 Mile limit. Every month, you can earn up to 100 Reward Miles from running or walking. However, you can continue to earn Reward Miles through other in-app activities. If you have any other questions, please reach out to me at rewards@fleetfeet.com. Thanks - Sara ### 5/5 — Easy to use and great for a running community! *2019-09-14, version 2.1.1* I downloaded this as my wife and I started running more together. I really enjoy the rewards and how easy it is to use! ### 5/5 — If you read one thing today read this. *2019-09-14* There are few things that I can truly say changed my life. This application is one of them. I mean, kind of, it’s really cool. For all of your running needs, you need—NEED—to use this app. ### 5/5 — First time buyer *2019-08-17* Ashley was very knowledgeable and went above to help me get the right fit also a couple of the other employees helped her out to find certain shoes or just helping talk to me about what I needed or what I wanted ! Answered all my questions and gave me a couple selections to colors to try ,Hoping they help as they are not cheap bought tennis shoes and insoles , was a good experience !!Thanks for all the help ! ### 5/5 — Great shoes *2019-07-28, version 2.1.1* Fleet Feet is amazing!! They helped find me the perfect running shoe for my specific needs. Everyone is always so friendly and goes out of their way to accommodate me. Thank you so much for my new Hoka’s!! They worked great on my morning run --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*