# Flex BUSIT — user reviews

> 4 indexed App Store user reviews of Flex BUSIT by Via Transportation, Inc..

- Source: https://appshunter.io/ios/app/flex-busit/id1576344686/reviews
- App overview in markdown: https://appshunter.io/ios/app/flex-busit/id1576344686.md

## Most critical reviews (4 lowest-rated)

### 1/5 — does not even open on my phone

*2025-07-04, version 4.20.3*

does not even open on my phone

### 1/5 — This app is terrible

*2023-08-01, version 4.6*

Couldn’t book ride the night before even though it said I could. Then when I did book a ride the details provided were so vague that it wasn’t clear the bus was arriving to pick me up at the time I had to be at the airport. Using a similar version of this app in Wellington I know this app interface can be a lot better. Had to cancel but didn’t get a refund.

### 1/5 — Unreliable

*2022-09-07, version 4.3*

Such a stitch up! Booked a ride from Hamilton airport to the bus station in town and no ride ever showed up even though i had booked it. Missed my connecting bus to Auckland and couldn’t get a refund on it. Not stoked aye:/

### 4/5 — Great app

*2025-10-30, version 4.22.2*

Good app. The cheapest way to get in and out of town. Only problem I had in past it wouldn’t accept a new payment card. Deleted app and re installed and it works fine now. 

Better than seeing empty buses drive around town. This service should be available 7 days a week.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*