# Flex For Work — user reviews > 42 indexed App Store user reviews of Flex For Work by Flex Moving & Storage, rated 3.00/5 from 81 ratings. - Source: https://appshunter.io/ios/app/flex-for-work/id6749496119/reviews - App overview in markdown: https://appshunter.io/ios/app/flex-for-work/id6749496119.md - Rating breakdown: 5★ 37 · 4★ 5 · 3★ 0 · 2★ 2 · 1★ 37 ## Is Flex For Work safe? Flex For Work has mixed safety signals based on user ratings. The AppsHunter Safety Score for Flex For Work is 62 out of 100. This assessment is based on 81 user ratings, with an App Store average of 3 out of 5. Of 81 App Store ratings, 51.9% point to a safe experience, 0.0% suggest some concerns, and 48.1% point to a risky experience. ## Is Flex For Work legit? Flex For Work appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Flex For Work is 65 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (10 of 42) ### 1/5 — Bad employee support *2026-08-08, version 0.32.0* Sometime they will leave you stranded on the job with no communication avoid at all costs ### 2/5 — Support *2026-07-31* The level of support for drivers is very slow, you write and they answer you after an hour, it would be very good if one could bid for the routes since on many occasions you end up working more than you should **Developer response:** Thank you for your feedback. We appreciate you taking the time to share your experience. We've recently added phone support at (321) 236-4677 for workers who need immediate assistance, and we're continuing to improve response times across all support channels. We also appreciate your suggestion around route bidding. We hope we can earn your 5-star rating in the near future! ### 1/5 — Don’t use this *2026-07-31, version 0.32.0* I’ve had two jobs when I arrived nothing there ### 1/5 — Good way to supplement your income *2026-07-29* I have a part time job, and use flex to fill in the gaps. If you have a pickup truck, you can make some serious $$$! My only advice is, if you have issues that can’t be resolved through chat, call/email the support team. It takes time so be patient, but they are extremely fair, they’ll make it right. **Developer response:** Thank you for the great review! We’re glad Flex has helped you supplement your income and that our support team has been able to resolve any issues fairly. We appreciate your patience and your advice to other workers! ### 1/5 — TERRIBLE *2026-07-15, version 0.32.0* EXTREMELY UNPROFESSIONAL!! They take forever to write you back. They barely know the answers to any questions and their background check is useless. Do not try this app! ### 1/5 — Don't waste your time *2026-07-03, version 0.31.0* Completely a joke. Lots of financial support but the company does a bad job at everything ### 1/5 — Stolen items *2026-06-30, version 0.31.0* If want your belongings stolen call them. ### 1/5 — Scam!!!! Stay away *2026-06-29, version 0.31.0* Worst moving company ever, it’s a scam. ### 1/5 — Payment issues *2026-06-29* For some reason the app is very slow and it’s no one that you can talk too. On top of I did two jobs that completely disappeared which means that’s money that I can’t receive and I’m having payment processing issues with the current jobs I have finished for the day. Will not recommend this app to anyone **Developer response:** We're sorry to hear about your experience. Missing jobs and payment issues are not the experience we want for our workers. Please reach out to us through in-app chat, email marketplacesupport@flex.storage, or call (321) 236-4677 so we can investigate the missing jobs and resolve any outstanding payment issues as quickly as possible. ### 1/5 — Bad customer support and bad management *2026-06-25, version 0.31.0* Very very poor management when asking the company about your pay they are very rude and is no help at all they will tell you to talk to support and support will take hours to get ahold of ## Most critical reviews (10 lowest-rated) ### 1/5 — Pay *2026-10-01, version 0.32.0* Low pay for mileage!!! If you Have Diesel forget it not worth the time or mileage Poor communications between the app plus you have track your pay down b/c they won’t pay out Terrible company to work with… workers be ware!!! ### 1/5 — The worst work app I’ve used *2026-09-26, version 0.32.0* Flex Marketplace is the worst company and work app I’ve dealt with. My experience has been extremely frustrating. I wish I could give it zero stars, but one star is the lowest option. ### 1/5 — It is not working app *2026-09-25, version 0.32.0* Not working ### 1/5 — I had high hopes *2026-09-24, version 0.32.0* This company does a good job of describing a good opportunity. Unfortunately, the app fails to work properly and absolutely no support. I signed up September 19, 2026. Completed all the financial transactions and driver certificates within two days. On day one I was trying to communicate with support. On September 24, I still have not heard from these folks. I am deleting this app, disconnecting my financial link and believing everything I read in the reviews. It all sounds good just no communication. I would not think this would be good if there was an issue in a job. ### 1/5 — Hopefully they go out of business *2026-09-22* Twice I’ve taken long distance jobs and right before pick up, the job was changed. Location change is not bad but I had a pay change of about $600 and they wanted me to send them screenshots of the original pay. I have an app. Why would I screenshot?. Gas is up right now and they’re paying less for trips. Some are not even $1 a mile. 1200 miles for $900?? Are you kidding me? Every customer I have encountered only have negative things to say. It’s a coin toss… but if you need to speak to someone, forget about it. As I said, hopefully they shutdown and stop cheating people… **Developer response:** Thanks for the feedback. All jobs in the Flex app are optional to claim, and we’ll pass along your feedback regarding Long Distance rates. Sometimes customers make changes to their move before the job begins, such as changing the pickup or destination, which can impact the job details and associated pay. If you no longer want the job at the updated rate, you’re always free to drop it. If you had already started the job and the pay changed without any corresponding change to the job details, we’d like to review what happened. Support is available through three channels: in-app chat, marketplacesupport@flex.storage, or by phone at (321) 236-4677. ### 1/5 — Trash *2026-09-21, version 0.32.0* Company trash , dispatchers a bunch of people that probably didn’t graduate high school . I have ran 4 jobs for these people and have been suspended twice for no apparent reason . Then everyone acts stupid like they don’t know what’s going on . STAY AWAY. Predatory business. ### 1/5 — Unorganized Mess *2026-09-10, version 0.32.0* Booked my first job, drove all the way there, no driver, no customer, nobody there. I called flex the guy was acting like I bothered him. I was just calling to see what’s going on. I left did not get paid did not work. Nothing. Just drove to a random place for nothing. Deleted app ### 1/5 — Lack support low pay *2026-09-08* Pays low per miles and don’t understand the cost of gas and maintenance on vehicles should be factored in the price. After all the deductions your making only $300-$400 across the states now you gotta drive back home cause there isn’t enough jobs and your sudden pay is now gone on gas, so unless you got jobs lined up this is a terrible company to work for. They still haven’t paid me more for hauling a 24ft trailer when it said a 14ft. No support number to call and cant get in contact with anybody who knows what there doing. You have to email them to reach them and they still never respond. I wouldn’t haul for them again! **Developer response:** Thanks for the feedback. Flex is a marketplace, so Service Providers can review the pay, mileage, equipment, and job details and choose which jobs make sense for them. No jobs are required. If the job showed a 14-foot trailer but you were asked to haul a 24-foot trailer, we do want to review that and make sure any related pay issue is resolved. Please reach our Marketplace Support team through in-app chat, (321) 236-4677, or marketplacesupport@flex.storage with the job details so we can follow up. ### 1/5 — Flex employee *2026-08-23* I currently work for flex and it’s absolutely ridiculous how unprofessional they are. I worked extra hours for a job and they ask me to send them proof of the extra hours I worked. That makes no sense. They have a clock in and clock out system so it’s all on their end but asking me to show extra proof??? Makes no sense. And even when you send them proof they make up excuses to not pay you. It’s ridiculous. There’s soooo many things I can say about this company. Extremely frustrating and disappointing **Developer response:** We’re sorry to hear about your experience and want another chance to make this right. Please contact our Marketplace Support team at marketplacesupport@flex.storage with MARKETPLACE APP REVIEW in the subject line, or call (321) 236-4677 and mention Marketplace App Review so we can escalate your case for review. If additional hours were worked, we want to make sure they’re reviewed and handled correctly. ### 1/5 — App will not open *2026-08-21, version 0.32.0* Passed everything I needed to become a driver, cannot start as the app repeatedly shuts down and will not open every time I attempt to use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Great flex gig work *2026-10-02* If you are up to getting down and helping people this is a great gig to work. Flexible and good pay but can be great if you work hard and communicate we’ll with the customer to get that tip money 🙌🙌 **Developer response:** Love hearing this - thanks for the feedback! Flex is a great fit for people who want flexibility, are willing to work hard, and communicate well with customers. We appreciate you being part of the Marketplace 🙌 ### 5/5 — Excellent job *2026-08-21* Let me start on an excellent job my mover Kwazel was with being polite and informative with the entire moving process, made sure things were secured in truck and protected through out my home , would recommend flex if I move again . **Developer response:** Thank you for the great feedback! We’re glad Kwazel made your move a smooth experience and took great care of your belongings. We appreciate you choosing Flex and hope to help with your next move! ### 5/5 — Good for gig work *2026-08-10* Flex Marketplace Storage is a solid part‑time gig for anyone who’s hard‑working, has good physical strength, and knows how to handle business. The work is straightforward, and as long as you show up and put in effort, you’ll stay busy. In my experience, they’re willing to work with you in certain situations, and that makes the job even better. Definitely a good option if you want flexible hours and steady tasks. **Developer response:** Thanks for sharing your experience! We’re glad Flex Marketplace has been a flexible way for you to stay busy and earn on your schedule. We really appreciate the hard work you bring to every job and are happy to have you as part of the Marketplace community. ### 5/5 — Honest review *2026-07-30* been working for this company for about 2 weeks now and every job so far has been manageable, the only thing that needs work is they give out information regarding how much items we are supposed to take most of the times it is correct sometimes it is more than anticipated but what can i say it’s a moving job we get paid to help move and if you think the pay isn’t good enough well you don’t have to grab it i do say they could improve on the item count and yes there are sometimes delays at times but most the times they give you a heads up it’s a work in progress company and can say they have improved quite a lot more than what it was communication is there they have more stronger management team and reliable people the people i work with have been consistent and hard working you can’t expect to do a moving job and be a very easy pay you have to expect some difficulty and with the pay i noticed it depends who you bank with i had some come in 1-2 days no problem and then when i switched to different bank it came 12 hours later company is improving and all it needs is stronger communication as well **Developer response:** Thank you for the thoughtful review and for recognizing the progress we’ve made. We appreciate your feedback on item counts and communication, and we’ll continue working to improve job accuracy and the overall Marketplace experience. ### 5/5 — Lo melle de lo mejor *2026-07-29, version 0.32.0* Súper ### 5/5 — Good pay and flexibility *2026-07-29* I work at Flex and regularly use the Marketplace app. Offers strong gig pay and the flexibility to choose when and which jobs to work. Support and communication continue to improve. There is still room to grow, specifically with last minute cancellations but the platform is moving in the right direction. **Developer response:** Thank you for the thoughtful review and your honest feedback. We're glad you've seen improvements in support and communication, and we'll continue working to reduce last-minute cancellations and make the Marketplace experience even better. We appreciate your support! ### 5/5 — Great service *2026-07-02* So I had 10 days befor my $560 car note was due last month but flex is the reason I got that paid so fast thank god for this app **Developer response:** Thank you for sharing your experience! We're glad Flex could help when you needed it most. We appreciate you being part of the Marketplace and look forward to helping you continue earning on your schedule. ### 4/5 — It’s Solid *2026-09-04, version 0.32.0* It’s pretty solid. Worked my first gig with them not too long ago. I showed up, worked the shift, and was decently paid for two hours. Not bad. If anything, I wish that more opportunities were actually available near my location, meaning I don’t want to be sent jobs “near my zip code” when really they’re in an entirely different state, or three hours ways from me. I want to be presented within 30-40 miles of my zip code. ### 4/5 — Upgrades *2026-07-29* The app could be more beneficial if the unit size is assigned before picking the job. Grading drivers can be a great way to provide feedback and show jobs to most reliable drivers. Turn- around jobs for equipment drops to other loads to ensure efficiency and list of profits The customer’s must provide a clear indication of what’s going to be pack within the time of the trailer dropping off to make sure size and time follow the proper timing to prevent scheduling conflicts between jobs . Customers should understand the description of what the unit is and at least get to provide proper parking space for the vehicle to be loaded ( is not a box truck ). If customers have a total understanding of preparation, the loading will be more accurate and proper instead play to figure it out what can be loaded without having any issues with property damaging the items Pre and post trip mandatory inspections for the drives to make sure a tires and spares and equipment is in place to prevent accidents or incidents. **Developer response:** Thank you for the detailed feedback. You raised several valuable ideas around unit visibility, driver quality, customer preparation, scheduling efficiency, and equipment inspections. We’re continuing to improve the Marketplace experience, and feedback like this helps us identify where clearer information and stronger processes can make jobs safer and more reliable. ### 4/5 — Worst app in history *2026-06-27* Trash. If you independent don’t work for this company. Pay is trash. Management is trash. They waste ppl time. Told me job is 2 hrs it was 6 hours later. Not worth it and they not professional. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-19.*