# Flex - Rent On Your Schedule — user reviews > 4,722 indexed App Store user reviews of Flex by Flexible Finance, Inc., rated 4.80/5 from 463,776 ratings. - Source: https://appshunter.io/ios/app/flex-rent-on-your-schedule/id1458274896/reviews - App overview in markdown: https://appshunter.io/ios/app/flex-rent-on-your-schedule/id1458274896.md - Rating breakdown: 5★ 425,463 · 4★ 16,889 · 3★ 5,574 · 2★ 2,762 · 1★ 13,088 ## What do users think of Flex? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Helpful for budgeting - 👍 Convenient rent payment - 🚀 Flexible payment schedule - 👍 Good customer service (in some cases) **Cons** - 🐛 Unreliable payment processing - 🔍 Lack of transparency - 💬 Poor communication from company - 🔍 Difficult to reach customer support - 🤯 Causes financial issues/overdrafts - 🤬 Unresponsive to user issues **Commonly reported bugs** - Incorrect rent amounts charged - Payments not processed on time - Account deactivation issues - Linking property portal problems **Most requested features** - Self-payment option - Flexible rent amount split - Improved communication channels - Timely notifications about payment status ## Newest reviews (19 of 4,722) ### 3/5 — changing the time for payment *2026-08-24, version 3.58.0* wish it could 12 am for cut of time ### 4/5 — Convenient *2026-08-24, version 3.58.0* Great app however they drown you in fees. Mine have been raised quite a few times and I’ve only used it for a year. ### 2/5 — Income Alteration *2026-08-24, version 3.58.0* Because SSI income date alternated, it created confusion in regards to second payment scheduling. Chatting resulted in repetitive bot standard responses which did not solve the problem. I am now awaiting a team consultation to look at a possible solution. ### 4/5 — Bank account payments *2026-08-24, version 3.58.0* Like it but I wish there was a way to connect a bank account and pay straight from there with no card involved and also adjust the first amount paid ### 5/5 — Rent *2026-08-24, version 3.58.0* Amazing ! ### 5/5 — Life saver *2026-08-24, version 3.58.0* Been using flex at two properties and it has yet to fail me. Love how I’m able to split payments and save on money for other things. App is definitely a life saver ### 5/5 — Great app *2026-08-24, version 3.58.0* Makes it affordable to split your rent and pay on time ### 5/5 — Best app *2026-08-24, version 3.58.0* Coool app and make out fanancial life easier ### 5/5 — Pay my Rent *2026-08-24, version 3.58.0* Thank you Flex for helping me pay my rent on time ### 5/5 — La mejor para no atrasarte en la renta *2026-08-24, version 3.58.0* Desde que la uso puedo estar tranquilo con el pago de la renta ### 5/5 — Good service *2026-08-24, version 3.58.0* I love the way they work with you…. ### 5/5 — Very easy *2026-08-24, version 3.58.0* Very ease and simple way to pay rent in this difficult time. ### 5/5 — 👍🏾 *2026-08-24, version 3.58.0* But too many fees ### 5/5 — Lifesaver *2026-08-24, version 3.58.0* Best idea yet, now people like me can live a littleless stressed and enjoy life more ### 5/5 — Amazing *2026-08-24, version 3.58.0* This app is amazing and has helped me and honestly I don’t know if this wasn’t available! Thank you! It helps tremendously ### 5/5 — KDJ *2026-08-24, version 3.58.0* Why it take so long to enter a new card #? Don’t even know if it went through ### 5/5 — Love it *2026-08-24, version 3.58.0* I love how easy the app is and just being able to spilt my rent is the best! ### 5/5 — Impressive *2026-08-24, version 3.58.0* They helped me out when I really needed it. 24 hour customer service very attentive people I’m impressed. ### 5/5 — Excelente app *2026-08-23, version 3.58.0* Excellent benefits ## Most critical reviews (10 lowest-rated) ### 1/5 — Rent taken out early *2026-08-24, version 3.58.0* I was told that Flex would NOT be covering the 2nd rent payment for August so I paid it myself. Now I see that even though they didn’t cover my rent for the second half of August they still took out $299! This is unacceptable! I would like to speak to a human representative!! ### 1/5 — Extra fees on top are too expensive *2026-08-23, version 3.58.0* It was helpful when I couldn’t quite make rent but with the extra fees - the subscription AND the % added to each payment has gotten me stuck in it :/ ### 1/5 — Not reliable *2026-08-23, version 3.58.0* Don’t pay rent on time ### 1/5 — Rent *2026-08-18, version 3.57.0* I thought that the flex app was helpful but honestly it’s not. My paychecks don’t work with the flex app dates. If you get paid bi-weekly then you should be able to control the way rent is paid. I do not get paid on the first of the month. ### 1/5 — The charge $14.99 every month is ridiculous. *2026-08-18, version 3.57.0* It’s great that you could split your rent but I think the charge $14.99 every month is ridiculous plus the third party pay is like another $17 extra. ### 1/5 — Autopsy without permission *2026-08-14, version 3.57.0* Please don’t auto charge me when autopay is OFF ### 1/5 — Unusual *2026-08-12, version 3.57.0* Charged me over 100 over my actual rent something is off ### 1/5 — DID NOT HELP!! *2026-08-12, version 3.57.0* Not reliable ### 1/5 — App is terrible *2026-08-12, version 3.56.0* I had one late payment, had the money transferred in app the next day. It is a month later and my landlord is still hounding me to make a 25 dollar late payment in the app. There is no way to do so. I would not recommend using this app ### 1/5 — Can’t get any help. No support team *2026-08-09, version 3.56.0* Terrible ## Most praised reviews (10 highest-rated) ### 5/5 — Renters *2026-08-24, version 3.58.0* I love using Flex very convient,they even let reschedule your payment if your fund is short.Thank to Flex. ### 5/5 — Flex rent review *2026-08-24, version 3.58.0* Thank God for Flex my partner has breast cancer, and this helps us so much ### 5/5 — Rent *2026-08-24, version 3.58.0* This truly helped me pay what I could at first and finish out the rest later ### 5/5 — Big help *2026-08-24, version 3.58.0* Thank you Flex for letting me pay rent in two payments. It makes a huge difference ### 5/5 — So easy *2026-08-24, version 3.58.0* Flex is so easy to use and the fees are small. ### 5/5 — Love it! *2026-08-24, version 3.58.0* I’m so grateful for whoever brain thought about this idea at first I didn’t want to even think about using flex pay until life made me but it was one of the best decisions! Just download it and use it! Don’t think about it. ### 5/5 — 1236.97 *2026-08-24, version 3.58.0* Pay ### 5/5 — Life saving *2026-08-24, version 3.58.0* So helpful: ### 5/5 — Great plan *2026-08-24, version 3.58.0* I love the accommodating plans really helped me out ### 5/5 — Great option *2026-08-24, version 3.58.0* I was saved by flex thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*