# Flex - Split Your Rent in 2 — user reviews > 5,045 indexed App Store user reviews of Flex by Flexible Finance, Inc., rated 4.80/5 from 515,348 ratings. - Source: https://appshunter.io/ios/app/flex-split-your-rent-in-2/id1458274896/reviews - App overview in markdown: https://appshunter.io/ios/app/flex-split-your-rent-in-2/id1458274896.md - Rating breakdown: 5★ 472,089 · 4★ 18,756 · 3★ 6,390 · 2★ 3,136 · 1★ 14,977 ## Is Flex safe? Flex - Split Your Rent in 2 appears safe based on user ratings. The AppsHunter Safety Score for Flex is 96 out of 100. This assessment is based on 515,348 user ratings, with an App Store average of 4.8 out of 5. Of 515,348 App Store ratings, 95.2% point to a safe experience, 1.2% suggest some concerns, and 3.5% point to a risky experience. ## Is Flex legit? Flex - Split Your Rent in 2 appears to be a legitimate app. The AppsHunter Legitimacy Score for Flex is 93 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Flex? Reviews of Flex are mostly negative: the Finance app is rated 4.8/5 from 515K App Store ratings. What users like most: easy to use, helpful for budgeting. Top complaints: unreliable payment processing, lack of transparency. Summarized from real user reviews. **Pros** - 🚀 Easy to use - 💡 Helpful for budgeting - 👍 Convenient rent payment - 🚀 Flexible payment schedule - 👍 Good customer service (in some cases) **Cons** - 🐛 Unreliable payment processing - 🔍 Lack of transparency - 💬 Poor communication from company - 🔍 Difficult to reach customer support - 🤯 Causes financial issues/overdrafts - 🤬 Unresponsive to user issues **Commonly reported bugs** - Incorrect rent amounts charged - Payments not processed on time - Account deactivation issues - Linking property portal problems **Most requested features** - Self-payment option - Flexible rent amount split - Improved communication channels - Timely notifications about payment status ## Newest reviews (18 of 5,045) ### 4/5 — Flex is Flxo *2026-10-15, version 3.63.0* I’m so grateful for this option to pay! However the fees are becoming more & more expensive ; ### 2/5 — Rent *2026-10-15, version 3.64.0* I can no longer access my account ### 4/5 — FLEX *2026-10-15, version 3.63.0* I am so grateful for Flex! This platform allows me to make my timely Rent payments and be in good standing, while allowing me the opportunity to hold on to some of my funds, and answer other financial obligations that I have. Not only that, but Flex absolutely has my back and I know I can depend on them. Whenever I have any concern with my leasing office/property manager, Flex has all of the records and receipts and they diligently work hard and they work fast to support me and provide evidence and proof that backs up everything! I would recommend flex to anyone and everyone because they are just that amazing. Whenever I reach out they always respond quickly and thoroughly and they keep going until I’m satisfied. Flex is such a blessing to me and my family! ### 4/5 — Taking Money From Wrong Spot *2026-10-15, version 3.64.0* I added a different bank account than the debit card on file is connected to and the app is still taking the money from my debit card. Not sure how to fix this issue ### 5/5 — Very nice App *2026-10-15, version 3.63.0* I love it ..!! ### 5/5 — Happy *2026-10-15, version 3.64.0* Great experience ### 5/5 — Awesome service! *2026-10-15, version 3.63.0* Very straight forward! Great service ! Thank you flex pay!!! ### 5/5 — Resident *2026-10-15, version 3.63.0* Very good ### 5/5 — Love it *2026-10-15, version 3.63.0* Very helpful very effective and efficient, easy to use !.. ### 5/5 — The Best *2026-10-15, version 3.63.0* Flex has been amazing! App is so user friendly and has helped me set up my bills the way I’d like ! I highly recommend. If you work in property management as well highly suggest getting your property onboard ### 5/5 — Love this app *2026-10-15, version 3.63.0* So easy to use and convenient ### 5/5 — Excellent Service *2026-10-15, version 3.63.0* This month I had an issue with the app glitching and causing me to be late on my rent, which I never had been before. However, Lex, the chat app helped me tremendously, and the tickets that were open on my behalf were also resolved in a way that successfully made my life easier this month. Thank you . ### 5/5 — Flex *2026-10-15, version 3.63.0* Love flex soo much ### 4/5 — Love it love it! *2026-10-15, version 3.63.0* Makes life so much easier. ### 5/5 — Great *2026-10-15, version 3.63.0* Great way to handle rent when your budgeting ### 5/5 — Thank you, Flex. *2026-10-15, version 3.63.0* This was a good experience. ### 2/5 — Autopay sucks *2026-10-15, version 3.64.0* Dont appreciate that I took off autopay and they still charged me ### 5/5 — Awesome! *2026-10-15, version 3.63.0* Very great way for a young independent individual, to learn and grow with great finance help! ## Most critical reviews (10 lowest-rated) ### 1/5 — Why are you still taking money from my account???? *2026-10-15, version 3.63.0* I canceled my membership two months ago and you are continuing to make unauthorized withdrawals from my account. This is considered theft. Legal actions have been taken. ### 1/5 — Fees *2026-10-15, version 3.64.0* Paying a fee each month should be enough. Paying a month fee to use the app and paying a fee to on top of that to pay a bill is just greedy. 15 dollars from each person using the app should be more than enough to pay y’all extras fees. Update: we now have to pay 11 dollars and change just in fees plus the monthly membership.to basically pay for yall third party as well. Robbing us right in our faces. ### 1/5 — Horrible *2026-10-02, version 3.62.0* This App Is So Slow Its Always A Bug Always Something Wrong Everytime I Try To Log On ### 1/5 — Absolutely awful updates in late September 2026 *2026-10-02, version 3.62.0* App has not been working right for a few days now. They always send emails saying the issue is resolved but it keeps glitching or just not working at all. I think it’s particularly awful that this happened exactly when rent is due - the one time most people will use the app. ### 1/5 — Too many fees *2026-10-02, version 3.62.0* Too many fees ### 1/5 — Astonishingly incompetent service *2026-10-02, version 3.62.0* The app is unreliable and backed by remarkably poor support. Basic account functions fail without clear explanation, and resolving issues requires far more effort than it should. For a service handling rent payments and customer funds, that is a serious credibility problem. ### 1/5 — No Viable Support Available! *2026-10-02, version 3.62.0* September Split payment worked. 2nd Payment Paid on Time! App worked great! Being Trying to schedule Split Payment for October since the 9/30/26 and the App is Glitched!!!! No Verbal Support troubleshooting! Just AI and that is Not Working:Email,communication does not work! There needs to be a phone number to contact to troubleshoot and communicate what and why the App worked to accept its payment which was on time! But Now glitched!!! ### 1/5 — Issues *2026-10-02, version 3.62.0* Having problem with the New install on this app ### 1/5 — Rips you off *2026-10-02, version 3.62.0* Don’t use. Company added random fees to my account forcing my rent to go up over 20 dollars on top of the fees I already pay. Only has a LLM to register complaints ### 1/5 — High fees just got higher *2026-10-02, version 3.62.0* $40/month!!! 15.66 1st of month and 24.00 mid month. It’s a decent service, but I’m going look for other opportunities. You can’t split the rent in half, they give you a limit for mid month. 👎 ## Most praised reviews (10 highest-rated) ### 5/5 — Great way to split rent! *2026-10-15, version 3.64.0* After the app has been updated, I can say this is a great way to split rent and still be on time ### 5/5 — Awesome *2026-10-15, version 3.64.0* Great I love it ### 5/5 — good business *2026-10-15, version 3.64.0* this app had never let me down in the past 3 years of using it ### 5/5 — Rent *2026-10-15, version 3.64.0* I’m not liking this one right here because it was sent out on the ninth of this month and y’all just now getting the second payment ### 5/5 — Life saving app *2026-10-15, version 3.64.0* This app has helped me stay in my mom without ever worrying about if I can make Rent payments or not. Being able to split up your rent is huge in today’s world. ### 5/5 — Love this app!!! *2026-10-15, version 3.63.0* I love how this app makes my life so much easier. Splitting your rent gives me so much peace knowing I can live gracefully ### 5/5 — Reliable *2026-10-15, version 3.64.0* Five stars ### 5/5 — best app *2026-10-15, version 3.64.0* this app works soo good and is so much help! ### 5/5 — Fácil *2026-10-15, version 3.63.0* Me facilita los pagos hasta 4 cuotas ### 5/5 — Upgrade *2026-10-15, version 3.63.0* I love how we can change the amount that we want to pay --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-17.*