# Flex Touch

> Mobile access to Motorola Flex features for public safety agencies. (iPhone/iPad app by Motorola Solutions, Inc.)

- Source: https://appshunter.io/ios/app/flex-touch/id1097859807 (this page in markdown: same URL + `.md`)
- Developer: [Motorola Solutions, Inc](https://appshunter.io/developer/556842600)
- Category: Business, Productivity
- Price: Free
- Rating: 2.20/5 from 30 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 36 MB
- Languages: English, German, Portuguese, Chinese, Spanish, Turkish
- Released: 2016-09-07
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/flex-touch/id1097859807/reviews.md

## What is Flex Touch?

This requires Motorola Flex 6.3 with the 2020.2.2 or later release.

The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet.

Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device.

Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings.

The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently.

In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report.

Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

## Key features

- Monitor agency calls remotely
- Search agency database (names, property, incidents)
- View Flex Involvements
- Display warrant/alert warnings
- Access real-time call updates
- Add photos/documents to records

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/flex-touch/id1097859807/reviews.md

### 1/5 — Terrible service

*2025-09-12, version 1.24.0*

This app has the potential to a phenomenal tool BUT IT HARDLY WORKS PROPERLY!

### 5/5 — Great app for work.

*2025-07-17, version 1.23.2*

I use this for work and really like the ability to look up pretty much anything from my phone.  Also being able to see the CAD screen while out for lunch or busy and away from a computer. 
Is there an update in the works for being able to upload photos taken from your phone to FLEX/Spillman? That would so much easier than emailing photos to yourself and then uploading them on the MDT/laptop.

### 1/5 — Never connects

*2025-07-16, version 1.23.2*

Terrible app that never connects

### 1/5 — Log outs

*2025-04-24, version 1.22.1*

App won’t stay logged in for more than 20 minutes sometimes and that is with regular use.  Admin has the timer set but doesn’t change.

### 1/5 — Issues

*2025-02-19*

App has issues all the time.. never wants to load or allow me to even sign in.

### 1/5 — Server

*2024-10-11, version 1.18.0*

I don’t know what to add for the server or port

### 1/5 — Huge safety issue!

*2024-03-28, version 1.15.3*

My agency is moving from GT computers to iPads. This necessitates the use of this app. In general, the app seems OK. However, if there is an address advisory on the scene to which you are responding, you can see that there is an advisory, but you cannot view the advisory.if there is a way to do so, it is not intuitive, and we haven’t found it. This constitutes a huge safety issue for responders.

### 2/5 — App not working right

*2024-03-15, version 1.15.3*

Great app but only thing that shows up for me is units and other. I don’t have the tab for calls of any others.

### 3/5 — Good tool very those that don’t have MDC’s

*2024-01-02, version 1.15.0*

This is a good tool for those that dont have access to a mobile computer. You can access almost everything through the app. 

Need to add call id numbers somewhere on the screen. Also add the ability to search call sheets not just incidents. Some agencies dont assign incident numbers  to every call sheet.

### 4/5 — Great App! Minor problems after latest update.

*2023-10-19, version 1.14.0*

I use this app every day for work and love it and the convenience and functionality. However, with the last update, if I look up an old call, the comments are all ran together like in a paragraph instead of each comment being on a new line. It makes it hard to disseminate the information in that format. Hope this can be looked into soon!

## Frequently asked questions about Flex Touch

### What does Flex Touch do?

Flex Touch provides public safety agencies with mobile access to common Motorola Flex features. It allows personnel to monitor agency calls, search databases for information like names, property, and incidents, and view important alert warnings for officer safety.

### What are the key features of Flex Touch?

Key features include remote monitoring of agency calls, the ability to search databases for names, property, vehicles, and incidents, viewing Flex Involvements, and displaying records with warrants or alert warnings. It also provides real-time call updates and allows users to add comments and photos to records.

### Is Flex Touch free to use?

The app itself is free to download and use, but it requires that the agency uses Motorola Flex and has already purchased the Flex Touch module. Therefore, the cost is associated with the agency's existing Motorola Flex system and the Flex Touch module.

### What are the compatibility requirements for Flex Touch?

Flex Touch requires Motorola Flex 6.3 with the 2020.2.2 or later release. It is designed to be used on smartphones or tablets.

### Who is the target audience for Flex Touch?

The app is designed for personnel within public safety agencies who use Motorola Flex. It's particularly useful for officers and dispatchers who need to access critical information and manage calls remotely from their mobile devices.

## Version history (last 5 releases)

### 1.25.0 — 2025-10-09

- Fixed errors caused by special characters in radio logs
- Fixed "on behalf of" not appearing on comments in Touch
- AVL Icon is now hidden if AVL is disabled

*Available for Flex versions 2024.4+, reach out to support for an updated Touch webapp (APPS-6254)

### 1.24.0 — 2025-07-17

- Updated login error messages for better clarity
- Fixed a bug causing unexpected logouts. 
- Motorola Unified Identity login support*
*Flex Server 2025.3+ required

### 1.23.2 — 2025-05-30

Bug Fixes:
- PDFs can now be opened correctly within the Touch App.
- Resolved issue of AVL toggle turning off when iOS or Android device is inactive.
- Issues with filtering by agency (only filtering by the primary agency) have been resolved.

Enhancements/Tasks:
- Warnings will now appear when the session timeout value is blank or invalid.

### 1.23.1 — 2025-05-22

Bug Fixes:
- PDFs can now be opened correctly within the Touch App.
- Resolved issue of AVL toggle turning off when iOS or Android device is inactive.
- Issues with filtering by agency (only filtering by the primary agency) have been resolved.

Enhancements/Tasks:
- Warnings will now appear when the session timeout value is blank or invalid.

### 1.23.0 — 2025-05-20

Bug Fixes:
- PDFs can now be opened correctly within the Touch App.
- Resolved issue of AVL toggle turning off when iOS or Android device is inactive.
- Issues with filtering by agency (only filtering by the primary agency) have been resolved.

Enhancements/Tasks:
- Warnings will now appear when the session timeout value is blank or invalid.

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All apps by Motorola Solutions, Inc: https://appshunter.io/developer/556842600

## Related topics

[spillman](https://appshunter.io/ios/topics/spillman) · [flex spillman](https://appshunter.io/ios/topics/flex-spillman)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
