# FlexPro by KBA — user reviews

> 25 indexed App Store user reviews of FlexPro by KBA by KEY BENEFIT ADMINISTRATORS INC, rated 4.78/5 from 111 ratings.

- Source: https://appshunter.io/ios/app/flexpro-by-kba/id6445992451/reviews
- App overview in markdown: https://appshunter.io/ios/app/flexpro-by-kba/id6445992451.md
- Rating breakdown: 5★ 95 · 4★ 8 · 3★ 4 · 2★ 1 · 1★ 1

## Newest reviews (5 of 25)

### 5/5 — User Friendly App

*2024-12-31, version 18.2.0*

Very convenient and ease of use

### 5/5 — Great tool

*2024-07-22, version 17.0.0*

App easy to use, claims are a easy to file

### 5/5 — Great Service

*2024-07-01, version 17.0.0*

Very easy to fill out form.

### 5/5 — FlexPro

*2024-06-03, version 17.0.0*

I am pleased with the ease of this app. Very streamlined and easy to navigate

### 5/5 — Very helpful

*2024-05-14*

When I have made a mistake,they are always very good about making sure that I have the correct information.

## Most critical reviews (10 lowest-rated)

### 1/5 — Counterintuitive and infuriating

*2026-05-30, version 315.4.0*

Often a claim is deferred or denied and I am never told that.  Information is very difficult to obtain, when I finally find out I need it.  No communication.

### 1/5 — Infuriating, every time

*2024-07-08*

Often reimbursements are stalled and I am never informed.  Terrible customer service.

### 3/5 — Needs more user friendly

*2026-06-01, version 315.4.0*

There should be automatic reimbursement for the Medicare Part B premium. Retirees shouldn’t have to manually file a monthly claim for Part B.

### 3/5 — Needs more user friendly

*2026-04-02*

There should be automatic reimbursement for the Medicare Part B premium. Retirees shouldn’t have to manually file a monthly claim for Part B.

### 3/5 — It’s ok

*2025-06-01, version 20.4.0*

It will not keep my Face ID to log in and I have to keep getting my password reset

### 3/5 — Easy to use

*2024-04-05, version 17.0.0*

Easy to use

### 4/5 — Amazing service

*2026-06-02, version 315.4.0*

Everyone is amazing and helpful

### 4/5 — FlexPro

*2026-05-30, version 315.4.0*

FlexPro is quite an easy monthly reimbursement system I utilise!
The money is directly deposited into my checking account each month.

### 4/5 — Not Bad

*2024-05-31, version 17.0.0*

After getting used to the system, it’s not bad.

### 4/5 — KBA

*2024-05-01, version 17.0.0*

Easy to use.

## Most praised reviews (10 highest-rated)

### 5/5 — Hemendra Jhala

*2026-06-14, version 315.4.0*

Excellent web page

### 5/5 — App ease of use

*2026-06-12, version 315.4.0*

The app is very good at straight forward usage…

### 5/5 — App ease of use

*2026-04-09*

The app is very good at straight forward usage…

### 5/5 — FlexPro

*2026-02-28*

Initially it was quite difficult for me to use this digital documentation, and reimbursement system.
After struggling for a few months, it became the easiest way to submit verification of my monthly medical premiums for reimbursement!

### 5/5 — Flexpro

*2025-12-22, version 20.6.0*

Easy to use

### 5/5 — FlexPro

*2025-12-16, version 20.6.0*

Phone app is easy and fast

### 5/5 — JW

*2025-10-15, version 20.6.0*

The ease at which to file a claim is awesome. The customer service is also top tier.

### 5/5 — Easy to Use

*2025-09-20, version 20.6.0*

Five Stars

### 5/5 — Hemendra Jhala

*2025-09-10*

Excellent web page

### 5/5 — Very helpful

*2025-03-01*

When I have made a mistake,they are always very good about making sure that I have the correct information.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*