# Flight Centre: Book your way — user reviews > 83 indexed App Store user reviews of Flight Centre by Flight Centre, rated 4.80/5 from 10,954 ratings. - Source: https://appshunter.io/ios/app/flight-centre-book-your-way/id1152184991/reviews - App overview in markdown: https://appshunter.io/ios/app/flight-centre-book-your-way/id1152184991.md ## Newest reviews (15 of 83) ### 1/5 — Weak *2025-09-14, version 8.8.1* Went to book a flight, pressed confirmed to pay, then proceeded to say flight unavailable but continued to take my money and now I have to wait for 30 days until I can get my money refunded. Cheers Flight Centre.. ### 2/5 — Extremely unresponsive *2025-08-21, version 8.8.1* The pages are extremely unresponsive and riddled with performance issues and I’m pretty sure it’s not a problem on my side considering my OS is still smooth when I go back to the home menu. It’s very bad for user experience and turns down customers ### 1/5 — Can’t start app *2025-08-03, version 8.8.1* Can’t get past allow flight center to do stuff button on eye phone 16 ### 2/5 — Can’t access trips *2025-07-19, version 8.7.0* Have the latest version but keeps saying needs latest version to view trips/sign in. Was working on my iPhone 6s, am now having this issue with an iPhone 12 lol ### 1/5 — Cancellation fee *2025-07-05, version 8.7.0* Charged $800 cancellation fee claimed $500 to be the airline cancellation fee and charged $300 for their own cancellation, never mind the admin and all other charges even though a doctors certificate was provided. Just rip off. Use cheap flights or directly with the airlines. ### 1/5 — App not opening *2025-07-04, version 8.7.0* I've deleted, reinstalled keep doing the updates but it doesn't open all the time - it's so frustrating. We are travelling in a few weeks and I want to access the booking and flights through the app! ### 3/5 — Looks Ok but not useful for Business Travellers *2025-06-09, version 8.5.14* I was hoping to get my travel itineraries for work but to I would need to switch between my PM’s accounts to see itineraries for each trip. Would be helpful if there was a employees account class for business travellers who’s bookings are always booked through someone else. ### 1/5 — Unable to load more options *2025-04-07, version 8.4.2* When searching cruises only shows first 10. Has button down bottom to load more. But never loads. Does same thing through their website. Have to book through someone else due to this malfunction. ### 1/5 — Not very good *2025-02-18, version 8.3.2* This app didn’t work at all. It didn’t take me to the dates I’d wanted. It also would randomly skip to random websites. 1 out of 10 would not recommend!😡😡😡 ### 1/5 — Useless for Vacation Selections *2025-02-16, version 8.3.2* I looked up all-inclusive vacations with no filters applied and only got 7 results. LOL! What a joke! Go elsewhere to search for and book vacations. This app is not user-friendly. Deleting. ### 4/5 — Great app but…. *2025-01-06, version 8.3.0* Love this app but you need to allow access to EVERYONE that is booked under the one trip. What’s the point of only allowing one person access? Doesn’t make sense. Please fix this. ### 1/5 — 🙅‍♂️ *2024-12-24, version 8.3.0* rip me off i sad 😔 ### 1/5 — Cancellation charges *2024-12-04, version 8.2.1* I canceled my flight and they send email that airline flight cancellation charges is $### and our cancellation charges is $50. Seriously… Flight centre charging for booking thats all right they are helping us but they are charging for cancellation charges after airline cancellation charges.🫠 ### 1/5 — Airline switch scam *2024-08-27, version 7.5.0* Worst service I ever seen, I waited for 10 days for an “investigation” for booking a flight one month later than I requested. When I requested for a refund they let me wait for 10 days. Without any response. Then said that per airline policy they could not refund me or even give me credit. ### 1/5 — Easy t use but not accurate *2024-07-30, version 7.5.0* Easy to use but app basically is effectively only a booking app. It (1) does NOT allow user to change flights, so we still have to phone flight centre for that and (2) does NOT show updated flight changes / new itinerary that we changed through phoning Flight Centre. ## Most critical reviews (10 lowest-rated) ### 1/5 — PAYMENT FAILED *2026-08-21, version 9.11.0.9504* Impossible to book a business class flight with these people. All 3 of my high limit credit cards apparently failed even though i have over 60k available on all three lol. ### 1/5 — Can’t view my current booked trip *2026-07-15, version 9.6.1.9491* FC online very unhelpful!!!!!! ### 1/5 — Fix your bug *2026-06-13, version 9.5.2.9483* Can’t search flight at all ### 1/5 — Trips doesn’t work *2026-04-24, version 9.1.9.9473* I have tried several times to get the trips to work and it is just impossible to access your trips. It is also not possible to find the option for automatic check in and is quite difficult for the flight search to work properly. I was hopeful because of the good reviews, but it simply didn’t work. ### 1/5 — Disappointing at best *2026-04-13, version 9.1.7.9471* Booked a big holiday via Flight Centre and had a wonderful agent. Downloaded the app to stay up to date with flights, accommodation, experiences etc. It has been a complete letdown. Hasn’t updated any travel changes & gives very little finer details (like individual booking references). Had to delete it as it was causing more angst than calm as information was incorrect. Very disappointing. ### 1/5 — Disgusting trading *2026-03-16, version 8.11.2.9516* I went to use a $350 credit I had with them for flights with virgin which were quoted $300, and they advised me the flights would cost the whole credit plus $280. No point in having a credit with them at all. Disgusting trading ethics. ### 1/5 — cloncky Frustrating ! *2026-02-25, version 8.11.2.9516* why can i only see old holidays! why does it take me to not Australia site - ALWAYS book at travel agenT! i cant see my itinerary there on app i have a accont SLOW ### 1/5 — App dodgey *2025-12-24, version 8.10.13.9451* I have tried twice now to use this app with my iPhone 13pro. Installs ok but won’t search for flights ### 1/5 — This app is a scam *2025-12-05, version 8.10.12* I was trying to rebook my flight and keep calling the customer service for the 5th time for 4 days and all the customer service just keep telling the same information asking me to wait to received an email regarding flight quotation for the rebooking of the flight. I waited for days and I didn’t received an email until I didn’t able to rebook my flight already. Looks like they did on purpose. Now I have to book another flight into another airflight company and this time the airfare ticket is more expensive due to the days that pass by expecting for the flight centre to provide immediate solution to my concern but I think I just wasted time. This is my first time using flight centre and I think will be the last as this is the worst experience ever I had booking a flight. I wasted so much money and time booking in this app. Highly not recommended. Worst service. Careful using this app. ### 1/5 — Error Message *2025-11-30, version 8.10.10.9414* It would be nice if the app worked. Been trying to login but keep getting an error message telling to try again later… ## Most praised reviews (10 highest-rated) ### 5/5 — Annoying *2026-06-08, version 9.5.2.9483* I can’t seem to search flights on this app. When I hit the flights button. The app closes. Very annoying. ### 5/5 — Not on my App Store *2026-03-24, version 8.11.2.9516* Not on my App Store ### 5/5 — Holidays *2025-09-22, version 8.8.1* Cheap flights and accommodation ### 5/5 — Meeting *2025-08-26, version 8.8.1* Just popped into Bowral store & met Kat . She was wonderful ,couldn’t be more helpful . She is a credit to Flight Centre ! ### 5/5 — Changes *2024-07-28, version 7.5.0* Everyone needs to start reading the fine print legit says you can’t even change the flights so don’t be surprised that you will be left on hold. Book your flights properly??? ### 5/5 — Flight Centre Makes Booking Easy *2024-03-14, version 6.7.0* I am thankful for this app. I have been using flight centre for about 4-5 years now for booking most of my trips. They give the best fares and their customer service are super helpful always ### 5/5 — Best to book through *2024-02-13, version 6.7.0* Would be even greater with the price comparison you can see online when you book, but I swear by flight centre ### 5/5 — Relax *2024-02-05, version 6.7.0* Flight Centre makes making my holiday arrangements so easy ♥️ ### 5/5 — Charlie *2024-02-02, version 6.6.0* Flight center always a good bet 👍😊 ### 5/5 — Mr *2024-01-09, version 6.6.0* Excellent Service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*