# Flight Pass — Flight Pass: Now on mobile

> Mobile app for booking and managing flights with prepaid Flight Pass credits. (iPhone/iPad app by Air Canada.)

- Source: https://appshunter.io/ios/app/flight-pass/id1272863080 (this page in markdown: same URL + `.md`)
- Developer: [Air Canada](https://appshunter.io/developer/326459700)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.40/5 from 189 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 67 MB
- Languages: American English, French (France)
- Released: 2018-03-09
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/flight-pass/id1272863080/reviews.md

## What is Flight Pass?

Welcome to the easiest way to book using a Flight Pass.

Please note: You will need to have an active Flight Pass account to use this app. 

Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass.

BOOK A FLIGHT
- Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design.
- Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go.
- Find the perfect flight by quickly sorting through available flights by duration, and time of day.

SYNC YOUR BOOKINGS
- Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next.

MANAGE YOUR BOOKINGS
- Change or cancel your bookings with ease, directly from the Booking Details screen.

GET YOUR UPGRADE
- Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!)

YOUR FLIGHT PASSES
- A central place to review all of the Flight Passes you own, administer, or travel on.
- See all the details of your Flight Pass, including credit balance, and booking history.
- Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section.
- Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section.


IMPORTANT DISCLOSURES
These functions apply when enabled:
- Location: your location data is used to show the closest airport for booking.

By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. 


PRIVACY POLICY
By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

## Key features

- Book flights in as few as 6 taps
- Suggests optimal Flight Pass for booking
- Sort flights by duration and time
- Syncs website bookings automatically
- Change or cancel bookings easily
- Request complimentary upgrades
- Manage Flight Pass details and payments

## What do users think of Flight Pass?

Overall sentiment: negative

**Pros**

- 👍 Easy and convenient booking process
- ✈️ Quick flight pass booking functionality
- 🎨 Smooth and intuitive UI when working
- 📱 Good for last-minute flight bookings
- 🌐 WiFi works well in-flight

**Cons**

- 🐛 Frequent crashes and instability
- 🐢 Extremely slow performance
- 🔐 Persistent login issues and authentication failures
- 📉 Degraded functionality after system upgrades
- ⚠️ Poor user experience with date entry
- 🚫 Missing critical features removed in updates
- 💔 Unreliable for business and frequent travelers
- 🔄 Requires multiple login attempts
- ❌ Cannot complete basic booking operations

**Commonly reported bugs**

- Login page redirect_uri error after updates
- App crashes on iOS 18 and iOS 15.1
- Calendar date picker fails to display or requires excessive scrolling
- Birth date field won't populate or load
- App signs out users unexpectedly
- Network connection failures on login
- Black screen on app launch
- MFA verification code input not working
- JSON validation error (2035 error)
- App freezes when selecting Flight Pass
- Incorrect flight pass availability display
- Cannot find return flights while one-way flights work
- Specific airport (FLR) booking unavailable
- App stuck on login spinner indefinitely
- Personal information not retained between sessions
- Bad link to phony Air Canada website

**Most requested features**

- Seat selection functionality
- E-upgrade availability display
- Ability to change seats after booking
- Seat preference options for elite members
- Flight availability viewing without active credits
- Ability to change frequent flyer number during booking
- Meal preference modification
- Multiple login method options
- Stopover options for multi-leg trips
- Display of all current flight passes and remaining credits
- Boarding pass retrieval within app
- Flight status checking within app

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/flight-pass/id1272863080/reviews.md

### 3/5 — App crashing after June 25 2026

*2026-06-27*

App crashing in iOS whenever I click on the app. Unable to load or open.

### 1/5 — Why?

*2026-04-16*

Awful app.  Has trouble logging in.  But even worse, when I attempt to use a pass, I’m greeted with a perpetual loading screen!  Why isn’t this just integrated into the regular AC app?  How can you be charging so much for these flight passes and offer such a horrible iOS user experience?

### 1/5 — Unstable and Unreliable

*2026-04-12*

App crashes frequently on launch. Despite frequent updates it seems that this issue has never fully resolved. Integrate in your main app perhaps?

### 1/5 — Failed after update

*2026-03-20*

They released an update while on a trip and of course we are the testers.  App failed can't even log in.  They know about it but claim it is something I am doing.  Contrary to all the forums where hundreds of people are having the same issue.

**Update days later still broken and no help from support.

### 1/5 — Useful but so trash

*2026-03-18*

This app can work good at some times but holy is it so buggy. I get logged out every now and then and can’t log back in even when signing in with all my credentials. Or sometimes i just don’t even get the chance to log back in. PLEASE FIX UR APP

### 1/5 — Do not buy flight passes

*2026-03-13*

No Customer service. Over pay for segments. Not enough destinations. Rare to get upgraded. Useless

### 3/5 — Air canada web service

*2025-12-31*

Not stable, not the best app to use, more professional developers keep up with the times, Guys,

### 5/5 — Great app

*2025-12-30*

Great app, brilliantly designed. Wifi works awesome in flight. Not much bad to say actually!

### 1/5 — Air Canada broke app with update

*2025-12-04*

After update on 2025/12/03, cannot log in. Login web page loaded by app gives error message “Required String parameter 'redirect_uri' is not present”.

Typical Air Canada IT, unfortunately: the only part that works reliably is when they take your money.

### 1/5 — Slow

*2025-12-04*

This is quite frankly, one of the slowest apps I’ve ever used in my life. It should not be so hard to use.

## Frequently asked questions about Flight Pass

### What is a Flight Pass?

A Flight Pass is a prepaid package of one-way flight credits used for travel. It allows you to book flights without needing to pay for each individual ticket at the time of booking. You can learn more about Flight Passes on the provided website.

### Can I book flights without an active Flight Pass account?

No, you will need to have an active Flight Pass account to use this app. The app is designed to facilitate bookings and management for existing Flight Pass holders.

### How do I book a flight with the app?

You can book a flight in as little as 6 taps. Simply indicate your destination, and the app will suggest the best Flight Pass to use. You can then sort through available flights by duration and time of day to find your perfect option.

### What if I booked a flight on the website?

All of your bookings made on the website will automatically appear in the Flight Pass app. This allows you to easily see your past and upcoming travel plans all in one place.

### Can I manage my existing Flight Passes through the app?

Yes, the app provides a central place to review all your Flight Passes. You can see details like credit balance and booking history, make payments for passes on installments, and extend eligible Flight Passes directly from the app.

## Version history (last 5 releases)

### 1.42.1 — 2026-08-14

We've improved flight visibility by displaying your travel status throughout your journey, making it easier to see whether you've checked in or completed your flight.

### 1.42.0 — 2026-06-09

EN – What’s New

Added support for mandatory app updates to ensure access to critical features.
Bug fixes and performance improvements.

### 1.41.9 — 2026-04-16

Bug fixes and performance improvements.

### 1.41.7 — 2026-03-19

Updated to support the latest Apple iOS 26 SDK
Performance improvements and stability enhancements
Minor bug fixes

### 1.41.6 — 2026-01-22

This update includes bug fixes and stability improvements to enhance overall performance and reliability.

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| --- | --- | --- | --- |
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## More apps by Air Canada

- [Air Canada + Aeroplan](https://appshunter.io/ios/app/air-canada-plus-aeroplan/id326459697)
- [Air Canada Cargo](https://appshunter.io/ios/app/air-canada-cargo/id1027932939)

All apps by Air Canada: https://appshunter.io/developer/326459700

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*