# Flores Mobile — Snap. Upload. Submit. > Mobile app for submitting debit card claims and accessing account information. (iPhone/iPad app by Flores & Associates, LLC.) - Source: https://appshunter.io/ios/app/flores-mobile/id573682459 (this page in markdown: same URL + `.md`) - Developer: [Flores & Associates, LLC](https://appshunter.io/developer/573682462) - Category: Business, Health & Fitness - Price: Free - Rating: 1.27/5 from 134 App Store ratings · 96 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 57 MB - Languages: English - Released: 2012-11-12 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/flores-mobile/id573682459/reviews.md ## What is Flores Mobile? Flores Mobile App provides a single access point for participants to upload debit card documentation/claims while providing real-time access to consumer driven account data whenever and wherever through our fully responsive website. Simply log on to the application using your PID or User Name and your password. Capture for Debit Card Documentation or Claim Submissions To submit a claim, select “Upload” from the main screen then select the type of claim to upload. You can then photograph your documentation, upload up to 10 images from your camera roll, and add claim details. Once your claim is submitted you will receive the standard e-Status messages as the document is processed by Flores. Viewing Account Information You are also able to access your Flores Account Information using this mobile app. By selecting one of your accounts, you will be taken to the responsive Flores247.com website without a need for an additional login. Through this portal you can view account history, plan documents, add Authorized Users, add/edit Direct Deposit information, and access helpful guides. ## Key features - Upload debit card documentation - Submit claims with photos - Real-time account data access - View account history - Manage plan documents - Add authorized users - Edit direct deposit information ## What do users think of Flores Mobile? Overall sentiment: negative **Pros** - ✅ Simple balance checking functionality - ✅ Ability to submit claims (when working) - ✅ Previously worked well before recent updates **Cons** - 🐛 Frequent app crashes and freezes - ❌ Broken claim submission functionality - ❌ Non-functional upload/camera features - 🔐 Excessive photo library access requirements - ❌ Constant redirects to website instead of native functionality - ❌ Poor user interface and design - ❌ Login authentication failures - ⚠️ Outdated app with no updates for years - ❌ Missing claim history and documentation viewing - ❌ Inconsistent balance display - ❌ Confusing error messages without solutions - ❌ Unresponsive submit buttons - ❌ Incompatible with two-factor authentication - ❌ System outages and downtime - ❌ Poor customer service and support - ❌ Inadequate testing before release **Commonly reported bugs** - App shows blank white screen after login - Camera and photo upload functionality broken - Submit button unresponsive or constantly flickering - Claim submission loops with 'incomplete' errors despite all fields filled - Login credentials rejected despite working on website - Two-factor authentication causes logout loops - Balance display not updating - App won't accept selective photo permissions - Text misalignment requiring unnecessary scrolling - Image quality issues (blurry uploads) - App crashes during claim submission - Inconsistent behavior between app and website - Unable to submit claims from specific dates - App becomes unresponsive after adding images - Missing 'done' button after entering claim amounts - Uploaded documents disappear without trace **Most requested features** - View claim history and past submissions - Access denial reasons and explanations - Review submitted documentation - Selective photo access instead of full library - Direct photo capture without library access - PDF file upload support - Real-time claim status updates - Account summary on home screen - Password reset functionality within app - Full account management features - Investment balance display - Ability to delete uploaded images - Apple Pay integration for commuter benefits - Dark mode option ## Recent user reviews (10 of 96) All indexed reviews: https://appshunter.io/ios/app/flores-mobile/id573682459/reviews.md ### 1/5 — Terrible *2026-07-03, version 3.0.9* As the other reviews suggest, this is a terrible app. It currently opens to a welcome message and a completely blank screen. Useful! Mostly it just passes you over to the website, which is itself terrible. ### 1/5 — This app is horrible *2026-05-27, version 3.0.9* Can’t see anything on this app. Will not load amount total nor can I navigate the app. App is frozen or constantly loading. ### 1/5 — Terrible *2026-05-02, version 3.0.9* Awful app. Doesn’t download anything. The redirect to the website is worse each year. ### 1/5 — Bare bones tool. Could be so much more useful. *2026-03-20, version 3.0.9* App just lets you submit claims. You can’t see any documentation from claims submitted. You can’t review your history. You can’t review denials or pull up emails that have been sent to you. App is just a blunt tool for claims submission. ### 1/5 — Completely useless! *2026-03-04, version 3.0.9* Completely worthless! ### 1/5 — Horrible *2026-02-25, version 3.0.9* Horrible app never up to date never works! ### 1/5 — Terrible *2026-01-09, version 3.0.9* The app is useless. It’s literally just a white screen with Flores and their icon. My balance used to display but that stopped a while ago. At this point it’s just taking up space on my phone. Don’t bother with it. Just use the website. It doesn’t even deserve one star but I was forced to give it to post the review. So really 0 stars out of 5. ### 1/5 — Don’t work *2026-01-04, version 3.0.9* I can open it but it doesn’t show me any information. ### 1/5 — On 1/1/26 they won’t allow 2025 claims on the app. *2026-01-01, version 3.0.9* Flores pulled their usual stunt. Once the end of 2025 rolls around they stop accepting 2025 claims on the app, even though claim period is until 3/31/26. ### 1/5 — Horrendous *2025-12-20, version 3.0.9* Won’t let you submit claims in the app because it always says there’s a blank link when there ISN’T ## Frequently asked questions about Flores Mobile ### What does the Flores Mobile app do? The Flores Mobile app allows participants to upload debit card documentation and submit claims. It also provides real-time access to consumer-driven account data, enabling users to view account history, plan documents, and manage various account settings. ### How do I submit a claim using the app? To submit a claim, log in to the app and select 'Upload' from the main screen. Choose the claim type, then photograph your documentation or upload up to 10 images from your camera roll. You can also add claim details before submitting. You will receive e-Status messages as your document is processed. ### Is there a cost to use the Flores Mobile app? Based on the provided information, the app is available for free. There are no mentions of subscription fees, paid downloads, or in-app purchases. ### What account information can I access? You can access your Flores Account Information, including account history, plan documents, and the ability to add Authorized Users, add/edit Direct Deposit information, and access helpful guides. This is done through the responsive Flores247.com website, accessible without an additional login from the app. ### What are the common use cases for this app? Common use cases include submitting debit card claims quickly and easily, checking the status of submitted claims, and accessing detailed consumer-driven account information such as transaction history and plan documents from any location. ## Version history (last 5 releases) ### 3.0.9 — 2025-09-16 - Improved document upload experience for participants: If a participant without an active plan attempts to upload documentation, they’ll now see a clear pop-up message explaining why the upload is unsuccessful: “To access this feature you must be enrolled in an active plan.” ### 3.0.8 — 2025-09-04 Bug Fixes: We resolved an issue where document uploads from the Flores247 mobile app were not working correctly. Participants can now: - Upload documents successfully. - Take photos directly with your device’s camera and upload them without errors. ### 3.0.7 — 2025-08-05 We’ve made enhancements to improve how and when important account messages are shown. These updates help ensure a smoother experience across different benefit services. ### 3.0.5 — 2022-12-22 Added ability to upload a document for Flores to review. ### 3.0.4 — 2022-11-14 This version includes general updates to accessibility, including updates improve readability when large font size is used. There are also fixes to the login process to decrease login failures. We have also updated the user workflow to make it more clear when a user is submitting a claim or when they are being redirected away from the app. ## Apps similar to Flores Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyUnum for Members](https://appshunter.io/ios/app/myunum-for-members/id926425669) | 4.8 (13,801) | Free | Business | | [Central Maine Power](https://appshunter.io/ios/app/central-maine-power/id1490254595) | 4.6 (4,432) | Free | Business | | [MetLife US App](https://appshunter.io/ios/app/metlife-us-app/id570085487) | 4.2 (25,399) | Free | Business | | [Autobell Car Wash](https://appshunter.io/ios/app/autobell-car-wash/id1493318017) | 4.6 (8,009) | Free | Business | ## More apps by Flores & Associates, LLC - [FloresHR](https://appshunter.io/ios/app/floreshr/id6748459727) All apps by Flores & Associates, LLC: https://appshunter.io/developer/573682462 ## Related topics [flores mobile](https://appshunter.io/ios/topics/flores-mobile) · [flores mobile app](https://appshunter.io/ios/topics/flores-mobile-app) · [flores 247](https://appshunter.io/ios/topics/flores-247) · [flores](https://appshunter.io/ios/topics/flores) · [flores online](https://appshunter.io/ios/topics/flores-online) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*