# Flutterwave — user reviews > 58 indexed App Store user reviews of Flutterwave by Flutterwave Inc., rated 4.50/5 from 855 ratings. - Source: https://appshunter.io/ios/app/flutterwave/id1534897339/reviews - App overview in markdown: https://appshunter.io/ios/app/flutterwave/id1534897339.md - Rating breakdown: 5★ 689 · 4★ 58 · 3★ 39 · 2★ 16 · 1★ 53 ## What do users think of Flutterwave? Overall sentiment: negative **Pros** - 🤍 Solid app - 🤍 Simplifies payments - 🤍 Reliable - 🤍 Affordable and simple payment platform - 🤍 Great user experience - 🤍 Easy to use and update store **Cons** - 🐛 App not opening/functioning - 🐛 Unable to sign in/create account - 🐛 Pending transactions issues - 🐛 Restricted accounts - 🐛 Poor customer service - 🐛 Asking for business registration for personal use **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Verification issues with account details **Most requested features** - Card payment option - Dark mode - Advanced analytics dashboard ## Newest reviews (11 of 58) ### 3/5 — Card payment!! *2024-05-12* Aside from bank transfer I am unable to use it for card payment on my website. Anytime customers input there Nigeria card it would tell them error or else they switch to bank transfer which is just so annoying. Please make it easy for people to make payment using there card. Tell me why a customer can’t pay with there debit card 💳 and sometimes they do receive an error like ( your card is not enrolled for 3D authentication) so annoying 😡 ### 3/5 — Are you Efficient and ready to be used as a medium of receiving payments for services delivered? *2024-03-05* Are you Efficient and ready to be used as a medium of receiving payments for services delivered? ### 4/5 — 100% *2024-01-22, version 3.9.1* Very great app ### 2/5 — Issue *2023-05-20, version 3.7.0* I can’t open the app after downloading ### 4/5 — Very reliable,tested and trusted. *2023-05-08* This is a wonderful app, and I’m very much convinced that you too will testify.! **Developer response:** Thanks for your kind review! ### 1/5 — Faulty *2023-03-29, version 3.6.1* I logged in and all I see is request failed . Try again … I keep trying and trying , but nothing ### 1/5 — I’m not happy *2023-02-24, version 3.6.1* App wouldn’t open on my phone and it’s supported ### 1/5 — Creating an account *2023-02-21, version 3.6.1* It keeps requesting for me to create an account from laptop which I don’t have can’t I do that through my phone? ### 1/5 — Request failed *2023-02-20, version 3.6.1* After creating account to login it will be saying request failed ### 1/5 — Fix your app *2023-02-05, version 3.6.1* This app is awful I opened an account and I can’t log in. I rated the app one star, too bad there's no half star. That's what's it deserves cuz it's garbage ### 1/5 — Having issues creating an account *2023-01-23, version 3.6.0* Filled in the necessary information but the get started button ain’t responding ## Most critical reviews (10 lowest-rated) ### 1/5 — Sad *2024-10-30* See I get my money in this app I can’t transfer it out to another bank, it keep saying merchant is not enable to make transfer for over one month. I feel like I have been scammed. ### 1/5 — Bad app *2024-05-30, version 3.12.2* Someone can't use it for personal unless it's for business, asking me for my business registration number and company, unless I'll be unable to use 🤬🤬 ### 1/5 — App not opening *2024-05-14, version 3.12.1* Idk what happened to the recent update but the Flutterwave app is not opening on my phone ### 1/5 — Worst customer service ever *2024-02-13* A customer was supposed to be refunded but it has been more than a month now they keep telling me they are working on it ever since,the customer service is just the worst **Developer response:** Hello, we regret the experience you've had with this refund and we'd like to address your concerns promptly. Kindly reach out to us at hi@flutterwavego.com and we'll assist you promptly. Thank you. ### 1/5 — Scam zone *2023-09-28, version 3.8.1* Scam don’t download ### 1/5 — Unable to sign in *2023-09-23, version 3.8.1* Can log in on the app after registration via web . ### 1/5 — These are Scammers *2023-05-05* The owner of this app and his co-accomplice are scammers! They said they were hacked they but denied it everywhere possible. Then they illegitimately go about restricting peoples’ account in Nigerians banks. These guys here are bunch of thieves with an official suite to defraud people. Go and release the accounts restricted in Nigerian banks though your fraudulent means **Developer response:** Hi there, we're bothered by this comment, and we would like to help. Please send us a mail at hi@flutterwavego.com with relevant details and we will be more than happy to assist in investigating this issue. Thank you. ### 1/5 — bad *2023-05-04, version 3.6.1* i can’t even start explaining my experience, it’s just bad ### 1/5 — Beware of them 🛑🛑 *2023-05-03* This guys are using this app to steel and making life unbearable for us here, my accounts are restricted for 3 months and still counting, all efforts to make them open them have proven impossible. **Developer response:** Hi there, thank you for reaching out to us. At Flutterwave, we neither support nor condone fraudulent activities. Please send us a mail at hi@flutterwavego.com with relevant details and we would be more than happy to assist in investigating this issue. Thank you. ### 1/5 — Fraud app *2023-05-03, version 3.6.1* I regret downloading this app,it has done more damage dan good🚩🚩🚩 It’s just a medium to steals from people criminals ## Most praised reviews (10 highest-rated) ### 5/5 — Report about how to sign up *2026-08-13* Okay if you have difficulty in signing in you just have to use the web version for creating an acct I love the inter face so friendly ### 5/5 — Best in Nigeria *2025-10-13, version 3.18.1* Best in Nigeria for now ### 5/5 — 10/10 *2025-01-12, version 3.15.0* Solid app 🤍 ### 5/5 — Ok *2024-11-22* I just downloaded the app I hope it’s secure wealth well as much I. ### 5/5 — Good one *2024-10-14, version 2.13.0* I I like you guys charema ### 5/5 — Amazing app *2024-05-03, version 3.11.2* This app truly simplifies payments for endless possibilities! ### 5/5 — The Best So Far! *2024-03-16, version 3.9.2* Flutterwave is just the best in all the “Payment Gateway” biz♣️ ### 5/5 — Great *2023-07-15, version 3.7.0* I So Much Love The Platform because it does not disappoint. ### 5/5 — Mr *2023-02-24* Definitely 5 stars this app has helped our online shop with such an affordable and simple payment platform. 100% legitimate. **Developer response:** Thanks for your kind feedback! ### 5/5 — Good *2022-11-26, version 3.5.0* Reliable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*