# Fly Taxi 的士 - HK Taxi Call App — user reviews > 76 indexed App Store user reviews of Fly Taxi 的士 by Tat Man Siu, rated 4.10/5 from 45 ratings. - Source: https://appshunter.io/ios/app/fly-taxi-hk-taxi-call-app/id787091892/reviews - App overview in markdown: https://appshunter.io/ios/app/fly-taxi-hk-taxi-call-app/id787091892.md - Rating breakdown: 5★ 26 · 4★ 10 · 3★ 2 · 2★ 1 · 1★ 6 ## Newest reviews (10 of 76) ### 4/5 — Location map window too small *2026-08-19, version 37* Hi, good working App, but only the map window is too small to see where your taxi is. Yes, one can zoom out, but still, would prefer if the upper and lower menu would be collapsable. ### 4/5 — Convenient and Reliable *2026-05-06, version 34* Drivers are responsive to bookings with calls to confirm. 90% of them drive smoothly despite traffic conditions. Thank you. ### 2/5 — starts to push advertisements *2026-01-08, version 29* I enabled app notification to receive important information, not for you to push random message and advertisements to my phone ### 5/5 — Better than uber *2025-05-03, version 15* Better than uber ### 4/5 — Fast and reliable *2025-04-26, version 15* I tried another more famous app - it kept me waiting for one hour - so I tried this app and it found me a taxi in less than 1 minute AND for a cheaper price! ### 1/5 — The apps customer service and taxi driver are really bad *2025-03-18, version 14* When you have any problem with the driver, the customer service do not want to help you and never want to solve the problem. Highly recommend don’t use this apps, use others. 祝早日執笠 ### 1/5 — Cannot register *2025-03-16* Want to register but it would not let me **Developer response:** Hello, thank you for choosing us. As the system needs to verify your phone number to provide services, if you do not have a local Hong Kong SIM card, passengers can place orders through the WeChat Mini Program or use WhatsApp to book a trip. To place an order via the WeChat Mini Program, please click on "I am a mainland (+86) or Macau (+853) user" below. Currently, WhatsApp only offers trip booking; for immediate orders, please use the WeChat Mini Program. Thank you. We will continue to improve our services and wish you a pleasant journey. ### 5/5 — Fly Taxi App *2025-03-03, version 13* First time use it. All good. Worked well. No problem. Will continue to do this app. ### 5/5 — 司機態度好helpful *2024-12-17, version 11* 司機態度好helpful ### 4/5 — Could be better *2024-11-22, version 10* UI screen does not fit zoom mode for iphone. Its also a mess and looks like high school designs. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cancel單嘅的士狗 *2026-06-23, version 34* 如題 ### 1/5 — xm3369 梁師父 lie!!! 騙錢!!!! *2026-05-16, version 34* He marks up the price from 16x hkd to 191hkd! It supposes 15% off, he even count the wrong price (based on mark up price) and charge me 179! He drives to wrong way also!!! My worker said she saw him mark up the price during driving. 唔識路又唔睇地圖！shame on you. ### 1/5 — Inaccurate location *2026-02-28, version 33* The location I placed is never correct (I used the function of “現時位置”), which usually requires me or the driver to go a long way to the accurate location… Take me a very long time to get on the taxi! (I tried waiting 20 mins…) ### 1/5 — Very bad experience *2026-01-11, version 29* This morning we tried to call a taxi on the app. But the app cannot correctly locate us or the driver. We waited for 20 minutes and the driver couldn’t find us. Eventually we had to give up. We were very anxious because we were trying to catch an airplane. This is terrible experience for us! ### 1/5 — 垃圾app *2025-10-20, version 21* 態度超差 對外地遊客非常不方便 ### 1/5 — User unfriendly and poor quality of drivers *2025-10-16, version 19* The app is clunky to use. The app only allows you to use preset locations, so you often cannot type in your exact location (and end up in arguments with the driver). One cannot see the location of drivers and therefore gauge how long they are going to take. The function which automatically asks users to give a tip (often set at quite a high number) is also annoying. It seems that there is a culture of drivers only taking orders with a premium on this platform. Drivers also often cancel immediately after taking an order. The app does not then automatically reissue that order. The quality of drivers and cars on this platform are poor, the cars are often very old and the drivers are often rude and personal hygiene-challenged. I assume this app is currently doing well because they are picking up users from the now sadly defunct HKTaxi which was excellent. ### 1/5 — bad app with bad taxi drivers in the data base *2025-08-28, version 18* Bad interface, no rating system which customers cannot prevent from matching with bad drivers with bad attitude, bad drivers overcharged and there’s no way to complain, customer service is not responsive. rubbish app ### 1/5 — Terrible tipping setting *2025-08-15, version 16* Misleading default tipping setting guides users to pay extra fee on purpose. You should consider allowing users to add the tips in case there are no responses, instead of asking the amount in the upfront. Bad experience ### 1/5 — 冇下次 *2025-07-26, version 16* 司機唔識路，又唔識睇google, 仲大條道理，絕無唔好意思，實際價錢同apps知計相差1/3，掉低我地喺錯嘅目的地，一走了之 ### 1/5 — Poor app and service *2025-04-19, version 15* Very bad design in any aspect, from color scheme, ui layout to provided services. Please note that if the fee is below 70hkd it has no discount and is fully charged. Tried once and will only try once. ## Most praised reviews (10 highest-rated) ### 5/5 — Suggestion for improvement *2026-07-04, version 34* The app is great, thanks for the developer team. May I suggest to add one option for user selection: “Require Non-smoking driver / no smoke odor inside the taxi” Since it’s very important for non-smokers and customers with sensitive airway especially for children (e.g. asthma) Thanks a lot！ ### 5/5 — Helpful *2026-05-28, version 34* With English option now this app is so useful. Responsive taxi drivers. Recommend ### 5/5 — Excellent Taxi App( replaces HK taxi ) *2026-04-14, version 34* Just use it as usual, and add tips to jump the queue or actually get a taxi when you badly need it , extra HK 100 or 150 will get you a cab anywhere and anytime . It’s sad that HK taxi was acquired by Uber and they stopped the ability to pre tip , now this is the replacement app ### 5/5 — Quick response *2026-03-27, version 34* Use it on a daily basis and responses have been quick. Driver will then immediately call to confirm time and location. Pretty happy with the app. ### 5/5 — Great app *2025-11-13, version 25* Use it daily to get taxi in Hong Kong, quick and efficient ### 5/5 — Good and convenient service *2025-08-20, version 17* The app is very easy to use and takes just a min to get a cab! It’s very convenient. ### 5/5 — User friendly *2025-08-07, version 16* Much better than Uber ### 5/5 — Fast n reliable *2025-07-09, version 16* 5-star service provided the app is easy to use n accurate location for the pick-up. ### 5/5 — Good service *2025-06-04, version 16* Easy to use and quick response. Thank you ### 5/5 — Cannot see the driver location *2025-05-19, version 16* The app didn’t provide good GPS location of the driver, sometimes not show or not move as well, and hard to estimate their distance --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*