# flySEA — user reviews > 83 indexed App Store user reviews of flySEA by Port of Seattle, rated 2.60/5 from 157 ratings. - Source: https://appshunter.io/ios/app/flysea/id1171249740/reviews - App overview in markdown: https://appshunter.io/ios/app/flysea/id1171249740.md - Rating breakdown: 5★ 43 · 4★ 10 · 3★ 14 · 2★ 15 · 1★ 75 ## What do users think of flySEA? Overall sentiment: negative **Pros** - 🗺️ Helpful wayfinding and navigation between gates - ✈️ Flight status and delay notifications - 🎯 Gate and concourse location information - 🍽️ Restaurant and dining location finder - 📍 Interactive airport map with directions - 🚀 Quick access to airport amenities - ⏱️ Spot saver and widget functionality **Cons** - 🐛 Security wait times broken for months - ❌ Inaccurate wait time reporting - 🗺️ Poor map functionality and confusing layout - 🔄 Inconsistent and unreliable performance - 📱 Frequent app crashes and glitches - 🔍 Difficult search functionality - ⚠️ Missing critical information (checkpoint closures, station status) - 🌐 Redirects to website instead of in-app functionality - 🎨 Poor color scheme causing eye strain - 📊 Outdated business hours and information - 🔔 Uncontrollable flight alert notifications - 📍 Inaccurate location tracking **Commonly reported bugs** - Security wait times not displaying or updating - App crashes when selecting retail shops - Flight search returns 'Not Found' errors - Map resets zoom level unexpectedly - Blank white screens on multiple tabs - Flight information tabs non-functional - Unresponsive refresh button - Incorrect gate and terminal information - Persistent flight alerts despite disabling - Notification toggle not working - Crashes with iOS 12 and iPhone X - Clunky navigation requiring excessive taps - Incorrect parking rate information **Most requested features** - Direct turn-by-turn navigation between specific gates - TSA PreCheck checkpoint identification on map - Multiple location viewing on single map - Real-time train and light rail status - Traffic and parking lot availability information - Centralized dining hours display with filtering - Web-based security wait times access - International flight departure information - Searchable location finder on map - Pet relief area locations - Flight number and destination search functionality - Accurate travel time estimates between locations ## Newest reviews (16 of 83) ### 2/5 — Could be a great timesaver but…. *2024-12-19, version 2.5.25796* I was hoping that I would be able to find a way to get from Concourse D to concourse N. The map on this is ridiculous. It would be nice to be able to punch in where I am and where I’m going and have it actually mapped it out for you. So many other things and the layers don’t work well with each other. The map makes it look like there are separate trains. I’m not really sure where to get on one and get off of the other to catch the other one. It’s just confusing. ### 1/5 — Broken, do not use *2024-11-27, version 2.5.25796* No security wait times. Waste of space on your device. ### 2/5 — Wait times not working *2024-11-26, version 2.5.25796* This app used to be great for tsa security lines wait times. It no longer works for the last 3-4 months. If they fix it I will change my review to more stars. ### 1/5 — Recent update broke app *2024-11-19, version 2.5.25796* No longer shows security wait times. Please address ### 1/5 — Junk, don’t bother *2024-11-09, version 2.5.25796* Security screening info completely broken. No longer displays any useful security information. ### 1/5 — Hasn’t worked for months *2024-11-08, version 2.5.25796* The security wait times was the reason for this app and it hasn’t worked for months. What a waste. ### 1/5 — Never worked *2024-11-05, version 2.5.25796* After multiple tries, I could never get this awful app to even generate a search result for a flight. Garbage. ### 1/5 — Security Wait Times not showing any data *2024-11-03, version 2.5.25796* It is already a pain that SeaTac forces you to download the app to check wait times but lately it shows no data at all. Has been like this for a few weeks now. ### 1/5 — App not working *2024-10-28, version 2.5.25796* This app has not been working at all for flight statuses for the past month. ### 1/5 — Not worth the download *2024-10-20, version 2.5.25796* Downloaded the app. The only thing that functions is the airport map. None of the potentially useful features like security wait times or parking info actually work. Save yourself the time and skip this app. ### 1/5 — Purpose Lost *2024-10-17, version 2.5.25796* Security screening times doesn’t work anymore. Also the only reason I had this app. ### 1/5 — Stopped working *2024-10-13, version 2.5.25796* Security checkpoint times is the only reason I used it. It was great while it worked. Doesn’t anymore. Worthless app now ### 1/5 — Doesn’t do much *2024-10-04, version 2.5.25796* I downloaded it for info on an upcoming international flight and none of the tabs giving that info would work - they’re all a blank white screen. Couldn’t look up my flight out either. Popped over to light rail transport with the same result. Seems like the only that that works is the maps to dining and shops. ### 1/5 — Not working! *2024-09-22, version 2.5.25796* I love this app when it’s working, but it’s been over a month now where it’s pretty much dead in the water for adding flights! So disappointed as I always appreciated that I got notifications first though this app long before getting the notification from the airline the flight was booked through. Please get this fixed soon! ### 2/5 — Good when it works *2024-09-20, version 2.5.25796* It would be nice to have this app working consistently. Sometimes I’m able to see TSA wait times, sometimes they’re not listed at all. It would be nice to see flight times, but sometimes they can’t even find the flight. When it IS working, it works well, when it isn’t, it’s useless. ### 1/5 — Security wait time not showing up *2024-09-17, version 2.5.25796* This app is literally good for only one feature, which is estimated security wait time, but now it’s not working at all. What a disgrace! Extremely low quality control. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not usefull *2025-10-06, version 2.5.32680* Basic things like TSA precheck checkpoint info are buried in the wait time menu. I can’t simply click a checkpoint on the map to discover if precheck is available. The map search functionality leaves a lot to be desired in general. ### 1/5 — Useless for security wait times *2025-05-26, version 2.5.25796* The only reason I used this app was to check security wait times. That stopped working many months ago. Maybe more than a year, it’s been so long that I can’t even remember. ### 1/5 — Useless app *2024-12-20, version 2.5.25796* Terrible app. Poor coding. No wonder they got hit with a cyber attack. 🙄 ### 1/5 — Not reporting wait times *2024-12-20, version 2.5.25796* This app is no longer reporting security line wait times which is the primary reason for having it. ### 1/5 — It’s hard to imagine something less useful. *2024-12-10, version 2.5.25796* Downloaded so that I could get security wait times, an advertised feature. The app lists all checkpoints as “Checkpoint 00,” doesn’t list wait times, and when you click on any of them, you call up a map that just shows an arrow on top of the airport. It’s hard to imagine a less useful app. ### 1/5 — Wait time are not working *2024-12-09, version 2.5.25796* Security wait time is not working and have not been working for months ### 1/5 — TSA times don’t work *2024-12-08, version 2.5.25796* I used to use this a lot, for months now it never gives any TSA information and refreshing it still NOTHING ### 1/5 — Works as well as TSA *2024-12-02, version 2.5.25796* Which is not at all and is completely useless and makes things more difficult than it needs to be. No wonder SesTac is the worst airport in the US. Total embarrassment. ### 1/5 — Doesn’t work *2024-11-30, version 2.5.25796* Security wait time doesn’t work. This app is useless ### 1/5 — Does not work anymore *2024-11-30, version 2.5.25796* Security wait times is disabled… and it’s been that way for a long time. What’s the ETA on the fix? ## Most praised reviews (10 highest-rated) ### 5/5 — Saved me *2026-03-14, version 2.5.32680* My coworkers and I had a very tight connection in SeaTac and this app saved us!! Being able to input direct & exact navigation from X gate to Y gate saved us! Great feature, truly helpful. Saved us from having to stop and read signs, try to listen to tram announcements, etc. ### 5/5 — Great Service *2025-06-01, version 2.5.30842* I appreciate being able to avoid the long security line using this service at the SeaTac airport. We have been taking advantage of it for several years now. ### 5/5 — SEA *2024-09-26, version 2.5.24009* Theran Iran imamakhomia good airport Peacfull airport nice and silent.Linux ubuntu mr beygi Profinal. ### 5/5 — Love this for way finding! *2024-02-23, version 2.5.18138* This app is so easy to use and helpful! I can’t keep straight where gates and the shops and lounges are, it’s so awesome to have the map with directions! ### 5/5 — Was able to find exactly what I needed *2024-01-11, version 2.5.18138* I am traveling with my pets today, so I wanted to make sure I knew exactly where the TSA pre-checkpoint was, where the pet relief area was, and where my gate was, and what food was available. Was also promptly alerted to a delay my flight. For the map, I think it would be useful to be able to see multiple locations on the map (eg the TSA pre-check checkpoint, pet relief area, and a restaurant at a gate). Worked great though! No crashing, no performance issues, no weird glitchiness. ### 4/5 — Fixed crashing *2018-12-12, version 2.1.28* Fixed crashing issue. Works fine now. ### 4/5 — It’s a good way to get around the airport *2018-07-14* It does great at directing to the destination inside the airport but be aware that it is not accurate about the time. It’s showing 34 mins to get to a gate which I made it in 10-15 mins and it looked like someone in general boarding would get there in an hour. But this is just a caveat. It works well. **Developer response:** Thanks for feedback! We’re glad to hear that you like the Sea-Tac and we appreciate you downloading it and providing us with your thoughts. Happy travels! Thanks, Abbey at Sea-Tac Airport ### 3/5 — Needs fixing still *2025-07-07, version 2.5.30842* Luckily the map, flight status, and spot saver widgets are helpful and work but the checkpoint wait time feed is still inaccurate and out of date ### 3/5 — Great Concept - Poor Execution *2024-09-06, version 2.5.25796* This app is great when it works correctly, which lately has been “occasionally” or “not at all”. I use the TSA wait times tab the most, but it can be pretty inaccurate at times, so I can’t fully rely on it. Also, like recently, it doesn’t work at all. I’m sure they will blame airport construction for the app issue, but the boards at the airport are still working. ### 3/5 — Ok but information is hidden. Take time to check it out *2023-04-18, version 2.3.8652* The interactive map doesn’t scale well so you don’t get a good understanding of where you are. Your location is often not accurate so pay attention to signs. The hint that some TSA check points do pre-check and some don’t saved me a lot of time and frustration. But like I said map location had me a checkpoint away from the one I wanted. Maybe some people will want to look for a type of food service anywhere in the terminal but I just want to be on the way to the gate. I found getting the right map up when I was at home looking at options to be very frustrating. Luckily the interactive map I used after getting off the Link worked to my gate so it was fairly easy to check out available food and beer. Chose an arbitrary place for food. The map directed me to exit the TSA cleared area! Some places of business didn’t have any information about them. Some had links to websites. Explorsea.org demanded I accept all cookies. I NEVER do that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*