# Flytrex — user reviews > 173 indexed App Store user reviews of Flytrex by Flytrex Aviation Ltd, rated 4.90/5 from 2,271 ratings. - Source: https://appshunter.io/ios/app/flytrex/id1479695237/reviews - App overview in markdown: https://appshunter.io/ios/app/flytrex/id1479695237.md - Rating breakdown: 5★ 2,163 · 4★ 29 · 3★ 11 · 2★ 12 · 1★ 56 ## What do users think of Flytrex? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient delivery - 🤩 Exciting and fun experience - 💰 Affordable with no hidden fees - 👍 Great customer service - 🌟 Reliable and consistent service - 🎉 Convenient and easy to use **Cons** - 🐛 Unreliable drone delivery, often switched to car delivery - ⏱️ Inaccurate delivery time estimates - 🥶 Food sometimes arrives cold or missing items - 🤔 Limited restaurant options - 🤯 Poor communication about delivery method **Commonly reported bugs** - App issues with scrolling and scaling on certain devices - Incorrect order fulfillment and missing items - Delivery to wrong location or address **Most requested features** - Expand delivery radius and restaurant options - Improve delivery time accuracy and reliability - Add more communication about delivery method - Implement better order tracking and status updates ## Newest reviews (10 of 173) ### 2/5 — Cool, but needs work still *2026-08-12, version 2.29* It’s a cool, a great look into our future but it’s just not quite ready yet. Drink spill constantly on delivery making the whole bag soaked and sticky.. not sure but seems like you wait for your items to be delivered to the drone then gets sent to you so your ultimately waiting for 2 deliveries. If the drinks didn’t continually spill(tested 10+ deliveries) would be worth for most items ### 2/5 — Issues *2026-05-21, version 2.26.0* High cancellation rate of drone deliveries, leading to delays. Make sure you look up the history of this company. I will say they have a great customer service team. ### 2/5 — Beware, not a real “in store price guarantee “ *2026-03-09, version 2.24.1* I’ve been using Flytrex service for a few months. The only reason I use this over other food delivery service companies is because they provide an “in store price guarantee” and you pay a $2 fee. That feels fair. However, I just found out today that they actually do up charge your items up to 20% depending!! So I ended up paying $15 more for my order (pickup vs Flytrex) . They upcharged every single item bc the restaurant actually had attached the actual receipt! So so disappointing. Beware if you’re expecting to actually pay the in store price. ### 3/5 — Too slow *2025-10-23, version 2.21.0* Order time was stuck on 4 minutes for 20 minutes and food was cold when it arrived ### 1/5 — Not really good *2025-10-08, version 2.20.1* Drop the food on the roof ### 5/5 — Loving it *2025-09-28, version 2.20.1* Gonna use this service alot ### 4/5 — Good service *2025-09-27, version 2.20.1* only complaint is that tracking is sometimes a bit delayed, but their service delivery’s every time. ### 1/5 — Only when desperate *2025-09-26, version 2.20.1* My orders have been either wrong or cold for my past 3 deliveries using Flytrex. I recommend you only use this service when you are desperate. It’s hit or miss and not very consistent. ### 1/5 — Delivery *2025-09-25, version 2.20.1* Order twice and they were dropped off by car not drone. My kids and I were disappointed. We will not be using it again. ### 5/5 — No gimmicks *2025-09-18, version 2.20.1* I love using Flytrex. They come in a reasonable time, are always in communication, and the best part is no hidden fees. The price is the same as the store. They also put water bottles in all orders. ## Most critical reviews (10 lowest-rated) ### 1/5 — Hovered without delivering *2026-07-01, version 2.27.1* It hovered above house twice without making the drop. They offered to hand deliver it but I figured the food would be cold by the time they brought it. First and last time using them. ### 1/5 — First order- Failure !! *2026-06-21, version 2.27.0* Ordered from Chicken Expresss. Easy to order, took my money right away then 10 min later canceled my order and gave me a credit - not a refund !! ### 1/5 — Didn’t meet my expectations *2026-06-16, version 2.27.0* I signed up received multiple promo codes that I couldn’t even use bc the codes that were given to me from a support agent via email was only used for certain states like ex NC 🙄. Then, for my food order to be delivered by a darn drone it taken way longer than expected as I felt like I could’ve just used a human delivery driver at this point. When a food item was out on my order I wasn’t notified immediately by whoever was suppose to notify me. All ik is I was sitting/waiting at the drop off zone spot at a park longer than 40 mins. I just told the support agent that I prefer to cancel w/o even getting a discount for a next meal for their miscommunication poor drove service. Maybe it’s bc it’s still new but that’s beside the point. There was no kind of consistency w this company for me. My food would’ve came quicker just by using DD, Ubereats, &/or GrubHub by a human driver. Idk if I’ll try it again just to see IF this drone issue approved much. ### 1/5 — Not worth it *2026-05-03, version 2.26.0* They used to be worth it when they actually delivered by drone, but now they have random people pick up the food and not deliver at all. The tracking/timer is not good either. Just use DoorDash. ### 1/5 — Now vs. then *2026-04-06, version 2.24.1* When the app first started, they advertised only a $2.00 delivery and never adding to the restaurant charge. Now, they have added about 25% to the restaurant prices and still charge the $2.00 delivery fee. ### 1/5 — I’d give zero stars if I could *2025-12-11, version 2.21.0* This is my 4th order through Flytrex. Every one has been a disaster. This order has two failed drone attempts, with a promise of a hand-delivered meal on its way (75 min late). Then a notification that my dinner order was canceled. ### 1/5 — UX design by incompetence *2025-11-27, version 2.21.0* The flytrex app is designed for a very narrow set of hardware and configurations. I run my iPhone on a large character set and the app does not scale. It is literally useless because I can’t login using a flytrex account because the screen doesn’t properly scale or school on the main landing page. Very poor UAT testing. I would be embarrassed to have launched this. Too bad because I would be a power user. See ya! ### 1/5 — Great concept but poor execution *2025-11-16, version 2.21.0* To be clear about this negative review, we’ve ordered from them more than half a dozen times and only a few of the orders have been successful. By that, I mean on time and food not cold or missing items. Their ETAs on delivery within their app are also wildly inaccurate except for when the drone is actually in flight. Customer service is decent, but at the end of the day, we pay for the novelty of drone delivery (not delivery by an Uber driver, which they sometimes do) and we expect timely and accurate delivery. We’re now done with them, which is a shame… ### 1/5 — Only when desperate *2025-10-31, version 2.21.0* My orders have been either wrong or cold for my past 3 deliveries using Flytrex. I recommend you only use this service when you are desperate. It’s hit or miss and not very consistent. ### 1/5 — Not good. *2025-10-13, version 2.20.1* First time ordering. After over and hour I had to cancel and request a refund. ## Most praised reviews (10 highest-rated) ### 5/5 — So Easy *2026-08-07, version 2.29* Ordering thru Flytrex is easy and tracking the order from start to delivery is also easy. Love this service!! ### 5/5 — So cool and Fast! *2026-07-03, version 2.27.1* First time we tried ordering through the app it must have been a little windy, so a driver delivered. We weren’t charged extra. THIS time, we were surprised and a little excited to see that drone come buzzing over. Drop location was spot on! We will most definitely be using Flytrex for our random dinner deliveries! 🖤 ### 5/5 — Great delivery *2026-06-13, version 2.26.0* Was fun seeing our order delivered ### 5/5 — Customer service *2026-05-30, version 2.26.0* I have never had bad experience with Flytrex. Some the restaurants are not that great, but I don’t blame it on Flytrex at all! They are seriously amazing! ### 5/5 — First Timer *2026-05-15, version 2.26.0* Super experience fun way to deliver food unfortunately it wasn’t able to do that because of the wind, but that’s OK still Fast Delivery! Food piping hot. ### 5/5 — I love it!!! *2026-05-10, version 2.26.0* I love it. It’s really fast and cheap! ### 5/5 — Amazing *2025-12-03, version 2.21.0* Wow this app is amazing the service the provide is one of a kind the customer service team is so accommodating and kind ### 5/5 — Amazing *2025-11-05, version 2.21.0* I’ve ordered this twice! It is cheaper than grub hub which I get free delivery! My son loves it. No spills from drinks,and also something cool for my 7 year old to watch ### 5/5 — Great, but they left our area! *2025-10-21, version 2.20.1* Great service but they left us here in Holly Springs! :( ### 5/5 — 2 *2025-10-02, version 2.20.1* This was our 2nd experience w Flytrex. First was drone delivery, 2nd by human. Delivery service is good and priced exceptional. Not sure how you do it but we’ll order again --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*