# FM Portal

> Complaint management system for overseas Pakistanis and foreign nationals. (iPhone/iPad app by National Information Technology Board.)

- Source: https://appshunter.io/ios/app/fm-portal/id1573699758 (this page in markdown: same URL + `.md`)
- Developer: [National Information Technology Board](https://appshunter.io/developer/1503124487)
- Category: Productivity
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 50 MB
- Languages: English
- Released: 2021-07-22
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fm-portal/id1573699758/reviews.md

## What is FM Portal?

‘FM PORTAL” works as a Complaint Management System which helps in resolving queries and concerns of Overseas Pakistanis and Foreign Nationals living abroad. The official serviceability and technology owner is National Information Technology Board (NITB). The application is officially developed, designed and managed by the National Information Technology Board (NITB), commissioned by the Ministry of Information technology & Telecom (MoITT).

## Key features

- Complaint management
- Query resolution
- Concern addressing
- Official serviceability
- Technology management

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/fm-portal/id1573699758/reviews.md

### 1/5 — App issue

*2025-10-21, version 3.1*

App does not send an email for code verification. Issue occurred on 21.10.2025

### 1/5 — Not happy with it

*2022-03-04, version 3.0*

Not happy with it Tried to register and now trying to login but not letting me sign in . Tried to change password no option available , it’s just used to trap overseas Pakistanis nothing else

### 5/5 — Thnx Our PM Imran khan

*2021-11-02*

Thank you mr.imran khan to support yours overseas

### 5/5 — Bravo

*2021-10-27, version 2.0*

Great ! Thank you for the portal

### 5/5 — Good app

*2021-08-25, version 1.0*

Imran Khan Pakistan 🇵🇰

### 5/5 — Pakistan Foreign Affairs Portal

*2021-08-20, version 1.0*

Pakistan Foreign Affairs Portal
What a great initiative from PTI Govt of Pakistan.

## Frequently asked questions about FM Portal

### What is FM Portal used for?

FM Portal functions as a Complaint Management System designed to help overseas Pakistanis and foreign nationals resolve their queries and concerns. It is officially managed by the National Information Technology Board (NITB).

### Who developed FM Portal?

FM Portal was officially developed, designed, and managed by the National Information Technology Board (NITB), commissioned by the Ministry of Information technology & Telecom (MoITT).

### Is FM Portal free to use?

Yes, FM Portal is available for free. The provided data indicates it is free with no mention of in-app purchases or subscription fees.

### What devices does FM Portal support?

FM Portal is available on iPhone and iPod devices. It is not currently listed as supporting Android devices.

### How often is FM Portal updated?

The latest version of FM Portal is 3.1, which was last updated on August 26, 2022. This suggests a moderate update frequency.

### What is the age rating for FM Portal?

FM Portal has an age rating of 4+, making it suitable for a wide range of users.

### Does FM Portal have ads?

No, FM Portal does not contain advertisements. The application is free and does not feature any ads.

### What is the user feedback on FM Portal?

FM Portal has received an excellent rating of 5.0 stars from 3 ratings, indicating very positive user sentiment.

## Version history (last 4 releases)

### 3.1 — 2022-08-26

Minor Bug Fixes

### 3.0 — 2022-02-16

Push Notifications 
For ease of users, search option added where needed.
Number of attachments while registering a complaint increased from 2 to 3.
Size of attachments while registering a complaint increased from 2mb to 3mb.

### 2.0 — 2021-09-23

Location
User's location shall be necessary to submit a complaint/suggestion.
User Profile
User can edit the personal/contact information as well as the password.
Pull to refresh
User can use pull functionality to refresh the content for the page.
Relieve Granted/Partially Granted/Cannot be Granted 
More descriptive information will be shown to user while resolving complaint.
App Updates
User will be notified if a new version is available.
Email
With allowed special characters can be added now.

### 1.0 — 2021-07-23

No release notes.

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## More apps by National Information Technology Board

- [Pakistan Citizen's Portal](https://appshunter.io/ios/app/pakistan-citizens-portal/id1439885831)
- [Durust Daam](https://appshunter.io/ios/app/durust-daam/id1485297924)
- [Durust Daam Balochistan](https://appshunter.io/ios/app/durust-daam-balochistan/id1493442745)
- [Durust Daam Faisalabad](https://appshunter.io/ios/app/durust-daam-faisalabad/id1494442187)
- [City Islamabad](https://appshunter.io/ios/app/city-islamabad/id1503124488)
- [Tiger Force](https://appshunter.io/ios/app/tiger-force/id1525686066)

All apps by National Information Technology Board: https://appshunter.io/developer/1503124487

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*