# FNB Banking App

> Secure and personalized digital banking with intelligent search and innovative payment features. (iPhone/iPad app by FirstRand Bank Limited.)

- Source: https://appshunter.io/ios/app/fnb-banking-app/id450094779 (this page in markdown: same URL + `.md`)
- Developer: [FirstRand Bank Limited](https://appshunter.io/developer/359106162)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 4.80/5 from 9,123 App Store ratings · 187 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 106 MB
- Languages: American English
- Released: 2011-07-19
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fnb-banking-app/id450094779/reviews.md

## What is FNB Banking App?

Award-winning banking made simple, secure, and built around you.
Welcome to the future of banking.
Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row.

How the FNB App helps you

Intelligent Search
Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help.

Customise your app
Make your Home screen yours by adding your most-used features for quick, effortless banking.

App PIN & biometrics
Sign in securely with a 5-digit PIN or biometric authentication.

Multiple profiles
Switch seamlessly between different users via My profile.

Innovative payments
Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more.

Digital wallets
Make secure contactless payments with Apple Pay and other wallets.

Secure messaging
Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat.

Prepaid purchases
Top up airtime, data, electricity, vouchers, and more in seconds.

Verified statements
Easily download verified, bank-stamped statements straight from your app.

We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience

## Key features

- Intelligent search for quick access
- Customizable home screen
- Secure PIN and biometric login
- Multiple profile switching
- Innovative payment options (ChatPay, PayShap)
- Digital wallet integration
- Secure in-app messaging
- Prepaid top-ups
- Verified statement downloads

## What do users think of FNB Banking App?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and easy to use
- 👍 User-friendly interface
- 🚀 Excellent banking experience
- 🚀 Seamless and efficient
- 🚀 Highly functional and feature-rich
- 👍 Great app overall

**Cons**

- 🐛 Buggy and unreliable
- 🤔 Confusing and unintuitive UI
- 🤔 Overcomplicated navigation
- 🐛 Frequent crashes and freezes
- 🤔 Poor customer support
- 🤔 Lacking in basic functionality

**Commonly reported bugs**

- Login issues and inability to reset credentials
- Notifications not clearing correctly
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions
- Errors when trying to complete transactions

**Most requested features**

- Implement Apple Pay support
- Add iPad-specific optimization
- Improve transaction history and statements
- Introduce budgeting and financial management tools
- Allow pasting of passwords for security apps

## Recent user reviews (10 of 187)

All indexed reviews: https://appshunter.io/ios/app/fnb-banking-app/id450094779/reviews.md

### 3/5 — Ebucks function is faulty

*2026-08-23*

Request cannot be processed. Try again later… I’ve been trying for weeks. Every time I click ebucks it’s not available. This is supposed to be a benefit to customers. But there’s always a reason why I can’t use my benefit. Fix your app please.

### 5/5 — Card transactions

*2026-08-19*

Some card transactions have no account details. It would be very usual if FNB customers could add those details onto the statement.
For example on my statement it just has Zanaco Bank and the amount. It would be helpful if I could type in the name of the company I transacted with. Thank you

### 1/5 — App keeps asking for a phone that is completely destroyed

*2026-08-05*

My old phone is destroyed and the app won’t let me verify without it, why can’t you people just accept password email nrc card, bank card number and pin? Isn’t that enough information for you? This is a very big waste of my time!

### 5/5 — Convenience at its best

*2026-08-01, version 7.20.0-62*

It is fast and very reliable can use it anywhere and anytime to make safe and easy transactions.

### 5/5 — Seamless transacting experience

*2026-07-25, version 7.20.0-62*

Enjoying using the app , great user experience .

### 2/5 — So many screens

*2026-07-20, version 7.20.0-62*

Getting to the bank section takes way too many taps. That is the most important page for a user. Also, the exit button should. Always be visible, not hidden in the My Profile section. You should also be able to verify account name and number are an exact match. This is available on other banking apps.

### 5/5 — Appreciation of Service

*2026-07-19*

I appreciate FNB, I went abroad for a while now and I can still access my account seamlessly making transacting easy to send my to my children back home, I have never had to call the bank in despair because of something not working. I love a bank that stands with me wherever I am. I am safe with FNB until I go back home.

### 5/5 — Best in SA

*2026-07-18, version 7.20.0-62*

This is really the best App for those doing banking with/in SA or have people in the country one needs to make payments to.

### 5/5 — Innovative & dynamic Bank

*2026-07-16, version 7.20.0-62*

FNB revolutsonarized banking

### 5/5 — Great App

*2026-07-15, version 7.20.0-62*

So easy to use, makes banking a pleasure

## Frequently asked questions about FNB Banking App

### What does the FNB Banking App do?

The FNB Banking App provides a secure and personalized digital banking experience. It allows users to manage their accounts, make innovative payments, access verified statements, and perform various financial transactions conveniently from their mobile devices.

### What are the key features of the FNB Banking App?

Key features include intelligent search for faster navigation, customizable home screens, secure login with PIN and biometrics, multiple profile switching, innovative payment methods like ChatPay and PayShap, digital wallet integration, secure messaging, prepaid top-ups, and the ability to download verified statements.

### Is the FNB Banking App free to use?

Yes, the FNB Banking App is free to download and use. The provided information indicates no in-app purchases or ads, suggesting a completely free service for its users.

### What are the common use cases for the FNB Banking App?

Common use cases include quickly finding banking information with intelligent search, personalizing the app for faster access to frequently used features, securely logging in with biometrics, making various types of payments, topping up airtime or data, and easily obtaining verified bank statements.

## Version history (last 5 releases)

### 7.21.0-63 — 2026-08-26

Improvements and bug fixes.

### 7.20.1-62 — 2026-08-06

Improvements and bug fixes.

### 7.20.0-62 — 2026-06-24

Improvements and bug fixes.

### 7.19.1-61 — 2026-04-17

Improvements and bug fixes.

### 7.19.0-61 — 2026-04-14

Improvements and bug fixes.

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## More apps by FirstRand Bank Limited

- [RMB Private Bank App](https://appshunter.io/ios/app/rmb-private-bank-app/id502354440)
- [MyMotoNovo](https://appshunter.io/ios/app/mymotonovo/id1202146227)
- [WesBank](https://appshunter.io/ios/app/wesbank/id1501135470)
- [FNB Ghana Personal](https://appshunter.io/ios/app/fnb-ghana-personal/id6742743718)
- [FNB Ghana Business](https://appshunter.io/ios/app/fnb-ghana-business/id6742743747)

All apps by FirstRand Bank Limited: https://appshunter.io/developer/359106162

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*