# FNB Granbury Mobile — user reviews > 46 indexed App Store user reviews of FNB Granbury Mobile by First National Bank of Granbury, rated 4.70/5 from 581 ratings. - Source: https://appshunter.io/ios/app/fnb-granbury-mobile/id663435390/reviews - App overview in markdown: https://appshunter.io/ios/app/fnb-granbury-mobile/id663435390.md - Rating breakdown: 5★ 493 · 4★ 40 · 3★ 17 · 2★ 8 · 1★ 23 ## What do users think of FNB Granbury Mobile? Overall sentiment: mixed **Pros** - 👍 User-friendly app - 👍 Easy to navigate - 👍 Convenient for daily use - 👍 Great for checking balances - 👍 Good for monitoring transactions - 👍 Secure - 👍 Friendly and professional staff - 👍 Hometown bank feel - 👍 Zelle integration appreciated - 👍 Mobile deposit feature is easy - 👍 App is easier than website - 👍 Long-time customer loyalty **Cons** - 🐛 App frequently locks users out - 🐛 Login issues and constant sign-ins - 🐛 App freezes and glitches - 🐛 Not as feature-rich as others - 🐛 Not intuitive - 🐛 Some users find it complicated - 🐛 Difficulty checking cleared checks - 🐛 Security concerns with Face ID/remembering info - 🐛 System outages and inaccessibility - 🐛 Spending limits questioned by bank - 🐛 App feels old and lacks modern features - 🐛 Broken help links - 🐛 Log off process less convenient **Commonly reported bugs** - Constant lockouts requiring customer service calls - App freezes and won't let user proceed - Face ID/saved information not remembered - App freezes - System outages preventing access to money - Error messages like 'An unknown error occurred : 0014' - Broken help link on App Store - App constantly down - Thumbprint authentication removed frequently - Help page 'not found' **Most requested features** - Easier way to see cleared checks - Improve Face ID/information remembering - More modern app design and features - Better support for app issues - Ability to report fraud instantly - Make log off more convenient ## Newest reviews (19 of 46) ### 5/5 — Great app *2025-11-29* I 83 and not very knowledgeable about my iPhone. But I am able to use the mobile app and it’s very convenient for me to be able to check my balance and see the checks or charges are as they should be. ### 5/5 — My Bank *2025-11-26, version 6.0.0.11190* I love working with hometown bank. FNB is great. ### 5/5 — Karen Zeigler *2025-11-26, version 6.0.0.11190* Awesome Bank. Employees are always customer friendly. ### 3/5 — Does the job *2025-09-29, version 6.0.0.10353* Not a bad app but not as feature rich or as intuitive of others that I use. Kind of like FNB’s website. Does the job but pretty limited. ### 5/5 — Review *2025-09-14, version 6.0.0.9619* A Bank with 💟 ### 5/5 — Bank Review *2025-08-27* Great people and great bank. It's always been a people bank. Been banking there since 1974. ### 5/5 — It’s great! *2025-08-26, version 6.0.9192* It’s great! ### 5/5 — Keeps locking me out *2025-08-25* I constantly have to call customer service for help ### 5/5 — Easy *2025-08-25, version 6.0.9192* So thankful for this app to help manamge our account TS ### 4/5 — Owner *2025-08-24, version 6.0.9192* Good ### 3/5 — Good, but… *2025-08-22* In general, the app is helpful, but it used to be easier to quickly assess when a check cleared. Now you must open the entry with several clicks. Thus should be available on the main ledger page. ### 5/5 — Sharon *2025-08-21* We really enjoy FNB Granbury Mobile app. Extremely user friendly. I use it daily and it takes little time to accomplish my goal for each visit. Thank you FNB Granbury!! The BEST bank in Granbury forever!! ### 3/5 — Needs work *2025-08-20* Glitches..never remembers Face ID or my information (when enabled) and constantly having to always sign back in..other times the app freezes and won’t let me proceed upon entering in username..needs improvement ### 5/5 — Great Bank and App *2025-08-20, version 6.0.9192* This app is easy to use! ### 4/5 — FNB Mobile 1st Rate *2025-08-19* So much easier than website use. Any help I need I go to my local branch 1 1/2 miles away. Those folks are fantastic ### 5/5 — Love using Zelle! *2025-08-19, version 6.0.0.8157* So glad you have Zelle now!! Leslie at the Acton Branch btw totally ROCKS!!! ### 3/5 — Complicated *2025-08-19, version 6.0.0.8157* Don’t always work the same way every time ### 3/5 — Online transaction info *2025-08-18, version 6.0.0.8157* It would be nice to see the date of the transaction. Zelle transactions need to reflect it’s a Zelle transaction. ### 5/5 — The best *2025-08-18* Friendly local and professional ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2023-05-22* I haven’t been able to log into my banking account for over a month now, can’t look at my spending, balance, or make mobile deposits because I can’t even log in. There are 2-3 different error messages that pop up every-time I attempt to log in. There is zero help available on the app. This is ridiculous. ### 1/5 — Fix your app *2021-04-11* You are constantly working on your app. And now you have shut down your whole system and access to money isn’t available because transfers and instant deposits don’t work! How is anyone suppose to live when they can’t access their money? No idea when the system will be back up, and because it’s a home town bank.... you can’t call a single person ### 1/5 — This app is abysmal *2021-02-03* I’m constantly being logged off while trying to use it. As of right now, I can’t even view my balance. It takes my thumb print authentication away all the time. The “help” page literally doesn’t exist, it says “not found”. Basically, terrible design and not intuitive or convenient in the slightest. Might be switching to chase soon. Get it together, FNB Granbury. ### 1/5 — Need a update!!! *2020-09-25, version 4.6.2.695* It feels like an old app and isn’t modern and doesn’t have as many features as other banking apps do,there is also a lot of bugs ### 1/5 — 20% of the time, it’s awesome! *2020-07-23, version 4.6.2.695* The other 80% is all bugs, crashes, and error messages. Now I cringe every time I open, with anticipation of getting the error message that “An unknown error occurred : 0014” ...It’s been 3 days that I’ve gotten this msg now. And there’s no support — even the “app support” link on the App Store page clicks to a broken link! 😣 ### 1/5 — Anatiquated *2017-12-16, version 4.2* . ### 2/5 — Constant problems *2023-01-07* This app never works for my husband. I don’t have as many issues, but he constantly has to redo his password. Then it comes back and says there are too many sign in attempts. He is so angry that he’s now moving to a different bank. I’m unhappy because this is a good bank, but their app makes it miserable ### 2/5 — Very nosy bank, if you want to spend your own money they question you. *2021-09-23* Apparently they set a $2000 spending limit on all accounts and you are not allowed to go over that. They will not allow you to raise it and if you ask me try to figure out what you’re using the money for, none of your business! It’s my money I’m telling you I want it, give it to me. Also the app is constantly down. ### 2/5 — Keeps locking me out *2021-03-18* I constantly have to call customer service for help ### 3/5 — New things! *2025-12-09, version 6.0.0.11190* These things are nice but hard to do for an elderly customer! ## Most praised reviews (10 highest-rated) ### 5/5 — Sharon *2026-06-26* We really enjoy FNB Granbury Mobile app. Extremely user friendly. I use it daily and it takes little time to accomplish my goal for each visit. Thank you FNB Granbury!! The BEST bank in Granbury forever!! ### 5/5 — Great Bank *2026-06-05* Love having a hometown back so close and accessible. Everyone is friendly and very professional. ### 5/5 — FNB mobile App *2026-03-17* FNB Mobile App makes it easy to check your savings and checking account so easily. It’s secure and lets me monitor my debt card or any checks I would write. I can also move funds around from savings to checking. It shows about the last 10 activities at a glance and easy to look back over the whole month. I love this app! ### 5/5 — Excellent! *2026-02-19, version 6.0.0.13637* The app works well. Great security ### 5/5 — Bank of Choice *2026-02-03* This bank handles my accounts with professionalism and efficiency. Courteous and professional employees. Highly recommend ### 5/5 — Great *2026-01-13, version 6.0.0.12189* Very easy to navigate ### 5/5 — Happy customer *2025-12-15, version 6.0.0.12189* Freaking awesome.!!!!! ### 5/5 — Review *2025-12-11* Service of every kind has been outstanding thank you for excellent service ### 5/5 — Gustave *2025-12-07, version 6.0.0.11190* Excellent ### 5/5 — FNBG Best Bank ever! *2025-12-05, version 6.0.0.11190* Our bank for over 44 years♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*