# FNB Mobile Banking — user reviews

> 45 indexed App Store user reviews of FNB Mobile Banking by First National Bank, Ames, Iowa, rated 4.74/5 from 996 ratings.

- Source: https://appshunter.io/ios/app/fnb-mobile-banking/id488793290/reviews
- App overview in markdown: https://appshunter.io/ios/app/fnb-mobile-banking/id488793290.md
- Rating breakdown: 5★ 784 · 4★ 82 · 3★ 21 · 2★ 8 · 1★ 21

## What do users think of FNB Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 Convenient and easy to use
- 🚀 Efficient mobile banking
- 🔒 Secure with fingerprint authentication
- 💡 Great features and functionality

**Cons**

- 🐛 Issues with mobile check deposit
- 🐛 Occasional app crashes or errors
- 🔋 Slow performance at times

**Commonly reported bugs**

- Login issues with invalid credentials
- Camera problems with mobile check deposit

**Most requested features**

- Ability to edit bill payments
- Landscape mode support
- Check image viewing
- Dark mode option

## Newest reviews (13 of 45)

### 5/5 — Mobile App

*2016-05-22*

I love the convenience of this banking app. It is user-friendly and always at my finger tips. I carried a small rebate check around with me for days until I remembered that with this app I could deposit it from my own kitchen table.

### 5/5 — Easy to use

*2016-03-01*

I used the app for remote deposit. I found it intuitive and easy. Well done.

### 5/5 — Great app!

*2015-10-26, version 4.6.3*

This is so easy to use and simple to navigate around. Really happy with it and easy to do business with!!

### 5/5 — First National Bank

*2015-10-08*

Online banking system is easy to navigate and I love the ability to deposit checks online. Also very easy.

### 5/5 — I love this App!!

*2015-03-19, version 4.3.1.0*

Extremely convenient and easy!

### 5/5 — Nice app!

*2014-08-23, version 4.1.1.0*

Very convenient!!  Awesome!

### 5/5 — Works great

*2014-07-11, version 4.1.1.0*

Have had no problems and the mobile deposit works fast and well.

### 5/5 — Easy and convenient -

*2014-07-09, version 4.1.1.0*

I can use it for checking  a balance, making transfers, even online payments.

### 5/5 — Easy peezy

*2014-06-11, version 4.1.1.0*

Easy to use and convenient, especially mobile deposit. Very happy!

### 5/5 — Love this app

*2014-06-11, version 4.1.1.0*

I love this bank. I even work at us bank but I bank here. Great service!

### 5/5 — Recruiter

*2014-05-13, version 4.1.1.0*

Fantastic app! Super convenient and easy to use especially on the go, it's must have!

### 5/5 — Great App and easy to use!

*2013-07-14, version 3.2.0.0*

Very helpful!

### 5/5 — Great app!

*2013-07-05, version 3.2.0.0*

Can manage accounts easily whether at home or on the road.

## Most critical reviews (10 lowest-rated)

### 1/5 — New check deposit horrible

*2024-03-20*

My wife wants to know if we can use the old check depositing app.  She literally had to take a photo of the check 19 times to get one that would work!  Doesn’t save any time if we can’t actually get it to successfully deposit.

### 1/5 — Mala muy mala

*2021-06-03, version 6.5.5.31*

Mal servicio de aplicacion, siempre se va la red, y no tiene muchas opciones y es muy lenta

### 1/5 — Unusable

*2020-07-24*

For some reason I keep getting an error that’s making the app unusable I’m sure it will be fixed soon but can’t use the app at the moment

**Developer response:** Thanks for the input and we're sorry for the issues. This could be a number of things. Please contact our Digital Services team -- you can do so by visiting our website at www.fnb247.com -- and we will be happy to assist you. Thanks!

First National Bank is located in Ames, Iowa and has offices throughout central Iowa.

### 1/5 — Mobile App Issues

*2020-05-04*

I have completed the new login process with the website got my new temp password and changed it to my new one and the mobile app says invalid credentials but the desktop site works fine.

**Developer response:** Thanks for the input, and I'm sorry for the issues. Since "First National Bank" is a very common bank name, it may be that you have downloaded our app, but we may not be your bank. Our main office is located in Ames, Iowa and our other offices are through central Iowa. 

If you have confirmed that we are the correct First National Bank, please contact us and we will be happy to help you with getting logged in to FNB Mobile. Thank you!

### 1/5 — Issue with take photo of the back of the check

*2018-08-09*

Issue with take photo of the back of the check.

### 2/5 — Mobile check deposit is a pain

*2026-05-12*

It has become increasingly more difficult to get checks deposited through the app. I had two in the last two weeks that got put in for review and denied without notice. I was lucky enough to realize they didn’t go through but that is such a pain.

### 2/5 — Mobile deposit

*2018-11-29*

The app is alright. Navy Feds is far better but this works just fine. I have issues with the camera when making mobile deposits. The from image is always the easiest to capture but I find myself having to take the photo of the back of the check over and over again. I always have all of the signature and mobile deposit shown on the lines provided on the camera as well as all the legal jargon at the bottom. The most frustrating part is when it asks me to clear the image it send me back and makes me select “capture back of check” image instead of simply clearing the images and keeping the camera open. All in all it’s ok I guess.

I also dislike your online bill pay system. I cannot pay a company with a check written by the bank.

### 4/5 — GREAT APP

*2012-10-07, version 3.0.0*

Speed it up and i'd give it 5 stars!

### 4/5 — Easy app

*2012-08-19, version 3.0.0*

I like it but would love to be able to use it in both portrait and landscape.

### 5/5 — Great Online App

*2025-12-29*

I love the functionality and features!

## Most praised reviews (9 highest-rated)

### 5/5 — Great

*2025-04-03*

This bank has been nothing but fair to me and has a good protection program.

### 5/5 — Great Bank

*2021-08-13*

Have been amazing for a new business. Believe

### 5/5 — FNB

*2021-03-12*

FNB is convenient - love the easy access on my phone . I’m very satisfied at home too, as long as internet is running!🤣

### 5/5 — What an awesome makeover

*2020-05-22*

Thank you FNB for this massive experience improvement in mobile banking!

### 5/5 — Nice improvement

*2020-05-06*

So far so good. I like the clean design and the fact that it’s consistently working now.

### 5/5 — Secure and easy to navigate

*2019-12-16, version 6.1.2.24*

Its nice to have the security of the thumbprint authentication and I like how easy it is to use. Now I make transfers between my accounts all the time.

### 5/5 — Best Bank App I’ve ever used

*2018-09-10*

While FNB is a local bank, this app is my favorite bank I’ve ever used. Fingerprint ID, easy access to old mobile images. I love it.

### 5/5 — Works exactly how I like it

*2017-02-28, version 5.2.6*

Great app, does what I want it to with nothing confusing!

### 5/5 — Great app!

*2016-07-22, version 5.0.1.2*

Love this app. Can do all my banking anytime I want!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
