# FNB Waterloo — user reviews > 18 indexed App Store user reviews of FNB Waterloo by First Waterloo Bancshares, Inc., rated 4.64/5 from 1,154 ratings. - Source: https://appshunter.io/ios/app/fnb-waterloo/id1434103433/reviews - App overview in markdown: https://appshunter.io/ios/app/fnb-waterloo/id1434103433.md - Rating breakdown: 5★ 918 · 4★ 86 · 3★ 19 · 2★ 18 · 1★ 58 ## Newest reviews (4 of 18) ### 1/5 — Terrible *2022-04-28, version 21.3.40* The banking system is often down, and there’s never any indication if it’s on the user end because of a bad or expired password or if the system itself is down. I often cannot access my accounts or money because the system is down and there is never any communication from the bank that they are having problems! It’s gotten ridiculous lately, I’m about to switch banks so I know that I can access my money when it matters! ### 1/5 — can't find account number *2020-07-17, version 20.1.20* i need my account number ASAP and the bank closed 4 minutes ago so i can't call. very annoyed that i can't see it online anywhere. ### 1/5 — Good when it actually works *2019-04-05, version 18.3.70* This app is great when it ACTUALLY functions properly. It seems like there is always a big or something being fixed which causes me not to be able to access my accounts or even log in sometimes, very frustrating. ### 1/5 — More crashes than the demo derby *2018-11-25, version 18.2.70* I really loved the last app. When they did the big upgrade, I was excited to see what newer technology we would have. Since the upgrade, its constantly crashing. The Touch ID no longer works, just crashes the app. Half the time it tells me it can’t verify me as a customer and to call. It’s to the point it’s no longer useful. I’d love to see some work go into this app so it can become a tool in my life again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Get better *2026-06-14, version 26.1.310* goes out way too often, doesn’t show balance after transactions like it used to. ### 1/5 — No horizontal view *2026-05-13, version 26.1.310* Since the last update, we can’t view horizontally on our iPad. Our iPad cover props it up horizontally, not vertically which is the only way the ap can be viewed. ### 1/5 — App update *2025-12-24, version 25.1.324* Very slow or doesn’t work at all. No dark mode ### 1/5 — Not user friendly *2025-12-10, version 25.1.324* Ever since they rebuilt the app it is horrible to use now. It used to be so easy to navigate and now it’s slow, clunky, and is much more difficult to navigate. They really should just go back to the old design. ### 1/5 — Terrible *2025-12-09, version 25.1.324* The app update disconnected all my 3rd party apps and now I can’t reconnect because PLAID says my credentials are incorrect but I can login to online banking using the desktop application. When I contact the bank for support no one has any answers or any information on how to get in contact with PLAID. ### 1/5 — Super slow *2025-11-29, version 25.1.324* Website is super slow and clunky since the upgrade. ### 1/5 — Yellow is not your color. *2025-11-29, version 25.1.324* Yellow is very hard to see, and should be used sparingly, especially when it’s against WHITE. It’s an accent color - it shouldn’t be your primary one. Not a fan of recent update. Completely unrecognizable from before, and icons are smaller. Wonderful, they’re both hard to see due to lack of contrast AND their size. And can we talk about the disclosures we must accept prior to using the new version? No, really let’s talk about it - I copy/pasted it into ChatGPT, asking it to parse for anything untoward or remotely “grey area”…it *crashed* because it told me the query was too long. If ChatGPT cannot read your disclosure…one must ask, why in the world is it so long, and what’s buried in there? Seriously considering offloading the app and using desktop only. Updates have gotten progressively worse over the last few years. ### 1/5 — Don’t *2025-11-26, version 25.1.324* Worst experience I’ve ever had with any bank ### 1/5 — Horrible app *2024-07-10, version 24.1.70* Online banking is super nice , but the app is down more then it works! Horrible app! ### 1/5 — Constant password change *2023-07-05, version 22.2.200* The constant password change is very annoying. We have several bank accounts with different banks and FNB is the only one that is so inconvenient with the passwords. ## Most praised reviews (4 highest-rated) ### 5/5 — Problems *2025-02-26, version 24.2.60* I get locked out of my account very frequently even with using the iPhone saved passwords. It constantly pops up with a messaged when I sign in sometimes I am able to still get through other times not. ### 5/5 — Bugs seem to be worked out *2018-12-04, version 18.2.70* When the new app was rolled out it seemed to be glitchy but has been updated and seems to be running smoothly. No more bugs or crashes and touch-ID works fine to log in. I love being able to quickly check my account balances quickly from my phone and depositing checks remotely is easy and convenient! I would recommend anyone with a FNB account to get this app. ### 4/5 — New app features *2026-02-08, version 25.1.324* The new app is not good ### 3/5 — Blah *2020-04-15, version 19.3.20* It's nice when it works. Touch ID is so fickle and hardly works then when I type my password in it tells me an error has occurred. Super buggy and needs a big fix! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*