# FNBCT Mobile — user reviews

> 27 indexed App Store user reviews of FNBCT Mobile by The First National Bank of Central Texas, rated 4.80/5 from 1,958 ratings.

- Source: https://appshunter.io/ios/app/fnbct-mobile/id6451453762/reviews
- App overview in markdown: https://appshunter.io/ios/app/fnbct-mobile/id6451453762.md
- Rating breakdown: 5★ 1,775 · 4★ 97 · 3★ 33 · 2★ 8 · 1★ 45

## What do users think of FNBCT Mobile?

Overall sentiment: negative

**Pros**

- 💡 Visually appealing app design
- 👍 Debit cards still work well

**Cons**

- 🐛 App crashes and fails to load
- 🐛 Deposit system issues
- 🤔 Notifications are less useful than before
- 🤔 Lack of balance display after transactions

**Commonly reported bugs**

- App won't open on older devices
- Deposit process requires multiple photo attempts
- Notifications send duplicate transactions

**Most requested features**

- Higher mobile deposit limit
- Restore previous notification system
- Display account balance after transactions

## Newest reviews (7 of 27)

### 5/5 — App will not open, used to work fine

*2024-08-07, version 3.14.0*

App will not open, used to work fine. Not sure what the problem is, can anyone help?

### 5/5 — Debit cards

*2024-04-13, version 3.11.2*

Need go back to cash I hate cards but it’s best bank around

### 5/5 — New App

*2024-01-23, version 3.9.0*

I like it. I’m getting used to it!

### 5/5 — Old app was much better

*2023-11-27, version 3.8.0*

We much prefer the older app than this one. On the older app you could sign up to receive text messages only when a debit card was used and it would give you the amount it was used for and the balance on the account. Now if you sign up for notifications, it sends you every amount that is taken out of the bank at all times of day and nightand it does not give you the current balance. Makes it much harder to keep track of when there’s more than one person using the account almost enough to make me want to change banks.

### 5/5 — Dissatisfied

*2023-10-20, version 3.7.0*

New system down for last several days for mobile deposit I was finally able to complete Hope it improves is

### 5/5 — The Best!

*2023-09-19, version 3.6.1*

Love the new app.  Everything I need in one place.

### 5/5 — Change is not good

*2023-09-18, version 3.6.1*

It is new.   It has some bugs to work out

## Most critical reviews (10 lowest-rated)

### 1/5 — Deposit Limit

*2024-09-20, version 3.16.0*

The Mobile Deposit Limit should be MUCH higher than $2500. Makes it really hard for someone who travels a lot and for someone who works remotely with NO local branch in the town where they are currently working to make deposits. Have to call an officer every time I want my deposit limit raised to more than $2500.

### 1/5 — New upgrade of app

*2024-03-27, version 3.6.1*

Not able to update app due to my phone is in a different lower ISO rating.  Not able to deposit checks or anything now without having to drive to bank across town at lunch time if I have an hour time frame. Not happy about this change 
To leave this review I need a nickname…. Finding something not taken is crazy

### 1/5 — Balance

*2023-11-17, version 3.8.0*

I like the newest version of the app.  I would like to see the balance displayed after each transaction, I have other accounts that do this an it’s easier for me to ensure my account is in good standing.

### 1/5 — Awful

*2023-10-25, version 3.7.0*

The check deposit system is awful now.

### 1/5 — Visually appealing absolutely buggy and slow.

*2023-10-10, version 3.7.0*

App looks million times better than the previous app, but it’s a million times less reliable. Always failing to refresh on the first time and takes ages to load other pages.

### 1/5 — Not happy with the new system

*2023-10-02, version 3.6.1*

So far every time I’ve tried to do a deposit a check i have to take 25 pics of the same check before it will accept it. Yes all information was there and I did nothing different. No change between pics. The last time I used it I had to call the bank to get the money to actually get deposited into my account. The old system worked for me and I never had an issue with my money not being in the account or having to take lots of pics before it would accept it.

### 2/5 — New app is not as good

*2023-09-29, version 3.6.1*

I liked the old app so much better. I got a text message every morning with my account balance as well as a message each time I used my debit card or if there was any activity. The messages are not sent anymore and I don’t like that I have to set up alerts just to get them. I don’t even know how to get the daily balance message and it was so helpful.

### 2/5 — Text notifications

*2023-09-27, version 3.6.1*

The app itself isn’t too bad but the new text notifications are absolutely horrible and annoying 🤦‍♀️ I wish it were still the simple “card #•••• was used for $… at (place) balance $…”

These new text notifications are ridiculous. Idk what card was used or where. I don’t get the balance and it sends the same transaction more than once. It also doesn’t say if it is credit or debit.

### 3/5 — Sketchy

*2025-09-02, version 3.26.2*

This app has trouble doing mobile deposits. Many times I need to bring the check in to complete my deposit.

### 3/5 — Alerts

*2025-01-15, version 3.19.0*

The alerts on the update are not very user friendly like they were before the update

## Most praised reviews (10 highest-rated)

### 5/5 — Best bank ever

*2026-08-08, version 3.36.0*

Luv their app!

### 5/5 — Best Bank Ever!!

*2026-07-28, version 3.36.0*

We love FNBCT!  We have banked with them for 20+ years and they have been beyond excellent! John Low and the staff are wonderful!

### 5/5 — App Won’t Open Now

*2026-07-17, version 3.36.0*

app stopped working because it needed an update. I ran the update and now the app won’t even open.

### 5/5 — Great banking app

*2026-07-02, version 3.35.0*

This app really helps navigate online banking processes without being a hassle, it’s easy to exchange money and manage multiple accounts which isn’t something I’ve seen with much larger banks

### 5/5 — fnbct

*2026-06-12, version 3.35.0*

fnbct app is terrific i was in florida and with Edith Garcia’s help was able to make a mobile deposit saving time and $$$. John Low Edith Garcia and the Entire fnbct staff is 5 star performers everyday!!!

### 5/5 — Awesomeness

*2026-01-20, version 3.30.0*

Awesome

### 5/5 — Love this Bank

*2025-07-09, version 3.24.0*

Love how easy this app is to use

### 5/5 — Love our bank

*2025-05-07, version 3.22.0*

We are so pleased with the Gatesville location!  The people are so knowledgeable and welcoming.  It’s rather comforting knowing that one of the officials used to come to our house when he was a kid and hang out with our son! Whatever you need they can assist.
This is certainly where everyone should bank..at least we think so!

### 5/5 — Beth Holiman

*2025-04-16, version 3.22.0*

Easy to use. Works as intended. Love it!

### 5/5 — Mobile banking

*2025-04-03, version 3.21.0*

I love this bank! Jordan’s had great service!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
