# FNBNewtown — user reviews

> 34 indexed App Store user reviews of FNBNewtown by FNBNewtown, rated 4.80/5 from 1,798 ratings.

- Source: https://appshunter.io/ios/app/fnbnewtown/id687888746/reviews
- App overview in markdown: https://appshunter.io/ios/app/fnbnewtown/id687888746.md
- Rating breakdown: 5★ 1,633 · 4★ 96 · 3★ 24 · 2★ 17 · 1★ 28

## What do users think of FNBNewtown?

Overall sentiment: positive

**Pros**

- 👍 Excellent customer service
- 🚀 Easy to use app
- 💡 Reliable and secure banking
- 👍 Consistent positive experience over many years

**Cons**

- 🐛 Occasional issues with mobile deposit
- 🐛 App crashes or freezes on some devices
- 🔒 Concerns about security and account access

**Commonly reported bugs**

- Safari cookie blocking issue on iPad
- Lack of support for Bill Pay and Zelle on iPad

**Most requested features**

- Landscape mode support for iPad
- Integration with password managers
- Enhanced mobile deposit limits

## Newest reviews (13 of 34)

### 5/5 — Mobile banking app- fantastic

*2023-02-02, version 19.4.4*

So easy to use! Love it!

### 5/5 — W Brice White

*2022-11-19, version 19.4.4*

Customer 47 years. Great bank!!!
Thanks

### 5/5 — The first national bank &trust co. Of Newtown

*2022-09-10, version 19.4.4*

Love it the best

### 5/5 — Maryanne Dugan

*2022-05-07, version 19.4.4*

The customer service is outstanding.  I always enjoy any interactions I have with bank employees because they are knowledgeable, friendly and meet my needs. The mobile app is reliable for my banking needs while away from home and I feel secure using it; this makes it easy to bank at FNBN.  Thank you!!

### 5/5 — Kristen in Deposit Department

*2022-04-01, version 19.4.4*

We were on vacation and needed assistance depositing a check remotely. Kristen was extremely helpful, knowledgeable and nice!

### 5/5 — FNBN app

*2022-01-02, version 19.4.4*

Best banking app ever created.

### 5/5 — Mobile app

*2020-12-02, version 19.4.2*

The new FBN app is great! Very user friendly!

### 5/5 — Bad mobile app

*2020-11-21, version 19.4.2*

I loved your mobile app before you did your upgrade. The updated app constantly does not believe I am who I am I have to verify it, it has to call me or send me a text or I have to answer stupid questions about who I really am. Fix this now!!!!!

### 5/5 — Online Banking

*2020-11-10, version 19.4.2*

So far so good

### 5/5 — Love the new app

*2020-11-10, version 19.4.2*

The new app is awesome! Lots of features, secure and user friendly! Thank you fnbn!

### 5/5 — Not working with my iPhone

*2020-11-06, version 3.1.1*

Not supported on my iPhone

### 5/5 — Needs an update.

*2020-06-02, version 3.1.1*

Please update. Touch / Face ID, proper screen sizes, balance quick view, etc.

Added a start after update. Much better now.

### 5/5 — Awesome!

*2019-06-18, version 3.1.1*

This new update is great. The app it really easy to navigate and keeps it simple. I didn’t even know the bank had an app so I was overjoyed to see it work so well! Great work FNB!

## Most critical reviews (10 lowest-rated)

### 1/5 — Please stop this annoying reviews every time I make a transfer or do anything in my bank app!

*2026-06-26, version 25.1.11*

Please stop doing these reviews I am so tired of this! I called my bank and asked them to stop Sending these but they said it was part of the system that just got added. It is really really annoying and it’s a waste of my time, I have given five stars or nothing every time I get this annoying thing going on! I’m ready to change back to it. I didn’t have time to write a review every time I’m making a transfer or doing an interaction with my Bank for God

### 1/5 — No mobile deposit

*2018-11-10, version 3.0.8*

The website promotes mobile deposit on the app, but the app does not support that feature.

### 1/5 — Not trustworthy

*2015-11-12, version 3.0.0*

This app didn't recognize my login credentials and locked my account after three attempts. The hotline to unlock it was closed because they don't have 24/7 support so I couldn't even access my account on a computer until I called the next business day. Guess that's what I get for trying this third-rate app again after giving up on a previous earlier version.

### 1/5 — Fail: app doesn't launch

*2014-08-13, version 2.0*

:-(

### 1/5 — Fnb

*2013-12-06, version 2.0*

App does not even open. Super dissapointed.

### 2/5 — Checking

*2021-08-28, version 19.4.4*

2500 is too low limit on mobile deposits

### 2/5 — Needs Touch ID support

*2017-09-03, version 3.0.8*

I like the bank but the mobile app is weak. It needs Touch ID support. Currently the app only supports passwords but if you have a secure unique password for each website you won't be able to remember it. So I have the app on my phone but it never gets used because of this....

### 3/5 — Mobile Deposit

*2023-09-11, version 19.4.4*

Took three times to despots check

### 4/5 — Decent app, but has its issues

*2023-06-03, version 19.4.4*

Have used FNBNewtown mobile banking for few years now. Suddenly in last 2 weeks it has an error and shuts down when I try to use it anywhere other than at home. Deleted app, and will re-acquire to see if it helps. Otherwise, good banking app and does what you need it to do for online banking for your accounts.

### 4/5 — Awful iPad App

*2021-12-17, version 19.4.4*

According to the bank only my iPad has a problem with their application - it worked perfectly until an iOS and application update. Now it tells me Safari is blocking cookies. They show how to fix the problem and when I went to Settings the two offending browser choices were TURNED OFF ALREADY. I cannot be the only person having this problem with my Apple iPad Pro 12.9 (Third Generation) running iOS 14.7.1. Thursday, September 9, 2021 First National Bank Newtown finally admitted that the app does not support ‘Bill Pay and Zelle’ on an iPad - because - the app is developed for the iPhone and not the iPad. Apple Support confirmed that developers have to code difference algorithms for the iPhone and iPad. Therefore, if you want to use the app on an iPad, you will not have the ability to use the ‘Bill Pay and Zelle’ functionality.

December 17, 2021

For S&Gs, I downloaded the app to my iPad.  Lo and behold, the developer fixed the iPad code.  It works!!!  My one star rating now is a four star rating, because I never give five starts.

## Most praised reviews (10 highest-rated)

### 5/5 — Works Great!

*2026-06-03, version 25.1.11*

I love this app. So easy to use & track activities.

### 5/5 — Happy long term customer

*2025-01-21, version 23.2.2.16*

I have been banking with you for 30 years, and it’s always been great! And I will say that your app  continues to make my banking experience pleasant and practical!! Thank you especially to your IT development team 😀

### 5/5 — W Brice White

*2024-07-23, version 23.2.1*

Customer 47 years. Great bank!!! Thanks

### 5/5 — Hi there

*2024-06-09, version 23.2.1*

Everyone is great at my bank Keep up the amazing work you do at f.n.b
Thank you 
From Andrew Byrne I also when I order anything I have to make sure that there is plenty of money in my checking to buy it plus I gotta have money for two weeks in order for me to get another check. Thank you for everything that first national bank does thank you for your help at first national bank is great even in Newtown. Everybody is the best and I also want to buy another thing or eBay want to get money in my checking account someday in the future, the other things I want to buy on eBay thank you from Andrew, Byrne or Tom

### 5/5 — Holly

*2024-04-18, version 23.2.1*

Excellent app. Excellent bank !

### 5/5 — Small is Beautiful

*2024-04-16, version 23.2.1*

One of the reasons I love banking with First National Banking and Trust is the fact that the staff gets to know you. They always go the extra mile to assist you. Small is beautiful.

### 5/5 — Great app at FNBNn

*2024-04-14, version 23.2.1*

Easy to use.

### 5/5 — Reorient to Landscape on iPads Again

*2024-04-12*

So I’ve been using this app forever, loving it all the way. So I also noticed that they improved some features which are also nice. However, one of them does not work, and that was when I use the iPad as my main “office“ … it was handy to have the landscape mode. That is no longer true now once you update the app. I did not update purposely on one of my iPads so that I could reserve the landscape mode feature. All the new features are on the FNB app ironically and it functions nicely [still offering landscape mode] … There has to be a reason and there is no reason why you cannot. I ask that at least to investigate the possibility of getting that feature back again. No need for it to stay locked in portrait mode. Perhaps a question for Apple at a developers forum upcoming to be added/restored once again in a future update. There is so much technology there. There is no reason why that cannot be done. I have this idea that no one cares to have it done. I am here to say that it should be done and that I care. Just sure others are being ‘nice about this’ and not saying anything. Sort of disrupts my little life. I was enjoying it the way I had it. Chop chop!
- FNB checking accountholder (since 2008)

I have been doing online banking here with you for a while now and have become accustomed to it.

### 5/5 — Great app. Please associate URL to app

*2024-02-05, version 19.4.4*

The use of password managers require an app to have an associated url. It seems this app doesn’t launch 1password because the url is not associated to the app.
Other than that the app is great and so is First Nation Bank of Newtown.

### 5/5 — First National   1

*2023-03-14, version 19.4.4*

Outstanding service each and every time. Has been my bank of choice for over 40 years!! Keep up the great work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
