# FNBT & FCB Mobile — user reviews > 608 indexed App Store user reviews of FNBT & FCB Mobile by First Community Bancshares, Inc., rated 4.70/5 from 147,838 ratings. - Source: https://appshunter.io/ios/app/fnbt-and-fcb-mobile/id1470617240/reviews - App overview in markdown: https://appshunter.io/ios/app/fnbt-and-fcb-mobile/id1470617240.md - Rating breakdown: 5★ 131,184 · 4★ 7,313 · 3★ 2,766 · 2★ 1,107 · 1★ 5,468 ## What do users think of FNBT & FCB Mobile? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient app - 👍 User-friendly interface - 🔒 Robust security features - 💡 Useful budgeting and money management tools - 👍 Convenient mobile check deposit - 👍 Seamless internal transfers and Zelle integration **Cons** - 🐛 Frequent crashes and bugs - 🔍 Inability to search transaction history - 🤔 Inconsistent account balance display - 🤔 Reduced functionality compared to previous app - 🤔 Unreliable card controls and activation - 🤔 Lack of customer support responsiveness **Commonly reported bugs** - Login issues and inability to access accounts - Incorrect account balance display - Mobile check deposit failures - Unresponsive app and crashes **Most requested features** - Restore ability to transfer between accounts - Bring back bill pay functionality - Improve mobile check deposit reliability - Provide better transaction search and filtering ## Newest reviews (13 of 608) ### 4/5 — Great bank to have *2026-08-25, version 2026.07.02* I love the fact when you bring your account up and current the following week, they do not charge you overdraft. ### 2/5 — Issues loading *2026-08-24, version 2026.07.02* When I sign in it just loads and loads and finally says some message that it’s not working I have to close it and try again and usually it works the 2nd time. ### 4/5 — Load *2026-08-21, version 2026.07.02* It takes forever to load ### 2/5 — Disappointed *2026-08-19, version 2026.07.02* I don’t like the AI Helpe and also I don’t like how my car is. Keep getting locked. ### 3/5 — Technical difficulties *2026-08-19, version 2026.04.02* The app is convenient however to access accounts it’s in pending status for a long while . ### 2/5 — I am never allowed into the app *2026-08-19, version 2026.04.02* Now before you say “just login” I do and then it hits me with “please wait” it never lets me into the app. I have seriously waited for 10 consecutive minutes. And nothing. It is up to date. I thought it was just my phone being slow. But no. Every other app on my phone lets me in instantly. Including the other bank that I use. I am never allowed to look at my account. I have no idea how much money I have in my account and it’s very frustrating. What is even the point of the app if I have to call just to see what’s in my account? ### 4/5 — Bluesky1500 *2026-08-18, version 2026.04.02* The appt takes a while to open, it lags. ### 2/5 — Slow app *2026-08-18, version 2026.04.02* The app is slow and sometimes I cant even log in ### 2/5 — Auto sign-in sucks *2026-08-16, version 2026.04.02* Facial recognition tried to attempt and confirm too many times so the app just gets stuck in loading limbo until I refuse a facial scan, then retry, then it’s fine. Too many steps for convenience I’d say. Otherwise UI is good. ### 4/5 — Everything is great but a couple things. *2026-08-16, version 2026.04.02* I love the fact that I can Zelle Send and receive money. I don’t like that I get charged to send my own money out to whomever I’m sending it to overall the app is great because I can see what’s going on with my account. Overdraft fees are crazy as well. Everytime I get paid I don’t see any money, not even for gas. Smh ### 2/5 — This app is extremely slow now and often fails! Used to be great! *2026-08-16, version 2026.04.02* This app used to be awesome, and I could do anything with it, quickly and easily. Now just loading the app to open it up is at a snails pace, a literal test to your patience!! Sometimes the app says it cannot access your account. I hate the app now. ### 5/5 — I love this bank they very good with old people *2026-08-15, version 2026.04.02* I would recomend this bank 100% ### 2/5 — App *2026-08-15, version 2026.04.02* HorroApp. Never likes to connect to pace. Very annoying when we have to run a business and it’s not operational ## Most critical reviews (10 lowest-rated) ### 1/5 — Muy mala aplicación *2026-08-21, version 2026.07.02* Nunca deja entrar aver el saldo necesitan hacerle arreglos por qué se congela ### 1/5 — OLB *2026-08-20, version 2026.07.02* Takes so long to log in and see my balance and it always asks me to log in twice ### 1/5 — Login issues *2026-08-19, version 2026.07.02* My login won’t work half the time I have to shut down the app and restart it multiple times before anything pulls up ### 1/5 — Bugs? *2026-08-18, version 2026.04.02* App has been glitching lately ### 1/5 — breaks down all the time *2026-08-18, version 2026.04.02* i don’t understand why almost all the time the app breaks and i can’t access my bank account, can’t transfer money can’t even look at how much i have this happens way too much. please fix this ! i have to send my mother money and i can’t even do that!! this is a reoccurring thing ### 1/5 — Pésima actualización *2026-08-18, version 2026.04.02* Bastantes problemas para abrir la aplicación ### 1/5 — Bad app *2026-08-15, version 2026.04.02* App is not loading completely it stays blank out stays loading please fix issue ### 1/5 — New Update *2026-08-14, version 2026.04.02* The new update to both the online banking and the app has made both platforms extremely slow and glitchy. Hopefully they resolve the issue soon. ### 1/5 — Disappointed a little *2026-08-14, version 2026.04.02* It’s not letting me get a small loan ### 1/5 — Muy lenta *2026-08-14, version 2026.04.02* Tarda mucho en abrir la app y aveces ni abre ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome job *2026-08-26, version 2026.07.02* The app is easy to use. Thank you. I have been able to balance my accounts better than in the past. I also have hope for the future. ### 5/5 — Awesome Job *2026-08-25, version 2026.07.02* Ever since I started banking with First National Bank I’ve had nothing but great service and treatment by the customer reps. Keep up the outstanding work ### 5/5 — excellent *2026-08-25, version 2026.07.02* Great customer service ### 5/5 — best *2026-08-25, version 2026.07.02* 37 years in business for myself. Best Bank make the first move on giving everyone a fair chance. ### 5/5 — Banks *2026-08-24, version 2026.07.02* I appreciate how convenient it is to have your bank at your finger tips. Always accurate and very user friendly. ### 5/5 — Merlin *2026-08-24, version 2026.07.02* Excelente ### 5/5 — bank *2026-08-20, version 2026.07.02* love it ### 5/5 — Efficient *2026-08-20, version 2026.07.02* Easy to use Easy to manage Direct deposit is on time Fraud prevention is on time Customer care is a plus plus And they offer loans ### 5/5 — Good bank, Great App *2026-08-17, version 2026.04.02* Great App! ### 5/5 — Excelente banco *2026-08-16, version 2026.04.02* Muy buena atención al cliente --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*