# Focal & Naim — user reviews > 677 indexed App Store user reviews of Focal & Naim by Naim Audio Ltd, rated 2.20/5 from 249 ratings. - Source: https://appshunter.io/ios/app/focal-and-naim/id381694252/reviews - App overview in markdown: https://appshunter.io/ios/app/focal-and-naim/id381694252.md - Rating breakdown: 5★ 43 · 4★ 16 · 3★ 21 · 2★ 28 · 1★ 141 ## What do users think of Focal & Naim? Overall sentiment: negative **Pros** - 🚀 App works well - 👍 Focal app works fine - 👍 Naim app works well with Uniti Atom - 👍 Seamless Tidal integration - 👍 Reliable connectivity **Cons** - 🐛 Frequent disconnections and crashes - 🐛 Unstable app, unreliable connectivity - 🐛 Buggy, freezes, and loses connection - 🐛 Constantly needs to be reset - 🐛 Struggles to find and connect to devices - 🐛 Terrible user experience - 🐛 Clunky and unintuitive interface - 🐛 Lacks basic features like volume control - 🐛 Disappointing for premium hardware - 🐛 Worse than other brand's apps **Commonly reported bugs** - Frequent disconnections from devices - Inability to find and connect to devices - Crashes and freezes during use - Issues with firmware updates - Compatibility problems with iOS 16 - Metadata issues and incorrect album art **Most requested features** - Improve volume control granularity - Add EQ controls and presets - Improve Tidal integration - Enhance radio station browsing - Implement better multi-room support - Provide more customization options - Improve overall app stability and reliability ## Newest reviews (13 of 677) ### 2/5 — Widget broken after update *2026-08-06, version 8.2* After last update widget for inputs now a blank white box. This is on iPhone and iPads. ### 2/5 — Unitiqute 2, uniti 1,2 *2026-07-30, version 8.1.1* Хуже не встречал приложения. Один раз увидел технику и больше не находит. У меня 3 устройства, не видит ни одно! Модели у меня хоть и старые, но на вашей последней прошивке. Что я только не пробовал. Через ПК УСТРОЙСТВО ВИДИТ В СЕТИ, а приложение его не видит. Хотя сами усилители супер! С приложение надо поработать, оно актуально, когда выгорел экран на устройстве) ### 2/5 — Плохо *2026-07-21, version 8.1.1* Радио не работает, tidal не работает, spotify не работает, подключаю по 3,5 к колонке с алисой, топовая система а толку ноль. ### 2/5 — Very clunky interface *2026-06-17, version 8.1* Now forced me to register (probably for data harvesting and spam). After weird troubleshooting, removing old presets, again provides basic control on my cube. ### 4/5 — Naim user’s view *2026-06-16, version 8.1* It works pretty well nowadays. It runs on my MAC, my iPad, my iPhone and I can switch between them and the Zigbee remote to control both my streamer and my preamp. It even wakes up a sleeping streamer so you don’t have to power up the unit from the power switch. ### 1/5 — Poor software update *2026-06-04, version 8.1* So disappointed considering the hardware is great. I’ve had the Naim system for a while but the Bluetooth app is terrible. It rarely connects. It appears they don’t have anyone working on the update if the app. Help! ### 1/5 — What’s in a Naim? *2026-06-04, version 8.1* Latest update fails to pick up Naim Uniti sitting happily working on the same network - as long as it’s controlled via the Remote. App recognises Uniti name, sometimes, but can’t display presets. At other times App simply shows IP address. Come on Naim you can do better. Previous version of the App at least worked with stability. ### 2/5 — Unity Atom app interface *2026-05-22, version 8.1* App interface chronic, used to work fine but now besides removing and reinstalling etc,etc. the app simply crashes out to the point it is unusable, please please Naim reinstate the previous version of this app until the revision actually works. ### 1/5 — $1,074 headphones, $0 app quality *2026-05-18, version 8.1* Just got the Bathys MG today. Headphones themselves are beautiful and sound great. But the EQ — the entire reason I bought these — flat out does not work. Constant “please stream some music” error even with music actively playing through the headphones. “Command failed” on repeat. This isn’t a user error, it’s a broken app. For a company charging over a grand for headphones, this companion app is embarrassing. Sort it out Focal. ⭐ ### 1/5 — App goes blank and doesn’t work. *2026-05-17, version 8.1* I can’t believe this has an average of two stars. If my mu-so cube speaker wasn’t so good I’d have binned it years ago. Awful app! ### 1/5 — Terrible *2026-05-12, version 8.1* No longer allows connection to my Naim muso. ### 3/5 — Good overall but has issues with Hekla *2026-05-10, version 8.1* Volume settings on the app for the hekla are not correctly displayed . In the channel levels for height channels there are 3 left channels and 1 right. Can you update this bug? ### 1/5 — Will not connect *2026-05-09, version 8.1* I’ve spent hours trying to connect the Uniti Atom Headphone Edition. About 1 out of every 10 attempts, it will see the device, but the app fails to complete the setup. ## Most critical reviews (10 lowest-rated) ### 1/5 — Ethan *2026-08-12, version 8.2* What is the point of providing this app if it just makes users frustrated ? ### 1/5 — Unreliable *2026-07-20, version 8.1.1* Really poor app for such a good system ### 1/5 — Shame *2026-07-14, version 8.1.1* Most of the time the app is not able to connect to streaming services. The very expensive equipment is almost useless because this reason. I would recommend to go for other brand ### 1/5 — Shocking App *2026-07-07, version 8.1.1* Worst application I've ever used. Constant connectivity issues where the system disappears totally. ### 1/5 — Qute-B6AO *2026-06-20, version 8.1.1* Приложение не работает с устройством Qute-B6AO ### 1/5 — uPNP no volume control *2026-06-15, version 8.1* Where has the volume contraction gone when playing from uPNP. Now simply missing. I get impression that every time they update this App, they managed to make it worse. Drop Focal and go back to ordering Naim App. ### 1/5 — useless *2026-06-10, version 8.1* First I paired Bathys MG over bluetooth. Then…I could not find them in the app, no matter how i tried to add them. Useless, deleted and bought the H100. ### 1/5 — Fed up *2026-06-08, version 8.1* NAIM, a fantastic product let down by an app that constantly fails to perform. Having to reboot and reconnect multiple times on a weekly basis. I was briefly considering buying a few more for units for a multi room experience but not now. ### 1/5 — 999Dan *2026-06-06, version 8.1* Naim produce excellent hardware, which sound fantastic, but unfortunately this App is absolutely awful!! Constantly loses connection so is pretty much useless in controlling my Uniti Star!! I spend all my time trying to reconnect rather than enjoying the music. Really not good enough Naim……. ### 1/5 — Stopped working with Tidal *2026-06-06, version 8.1* The latest update no longer works with Tidal from within the Naim app - the only way to make it work is to stream direct from Tidal… ## Most praised reviews (10 highest-rated) ### 5/5 — It’s not the app, it’s your network! *2026-08-06, version 8.2* The only issues seem to arise with ISP routers supplied by the service provider of your broadband. They screw around with the UPnP signalling. Swap the router for an off the shelf Netgear and the problems all disappear! ### 5/5 — Works great with Bathys *2026-08-06, version 8.2* No issues using with Bathys headphones. Easy and smooth experience ### 5/5 — Excellent Naim Application. *2026-08-03, version 8.1.1* I find it easy to use from ipad and iphone. I can control four different units, Atoms & ND5XS2's in my house whichever room I am using. I use Tidal hifi and a Naim Core and it is excellent. ### 5/5 — New Classic *2026-07-05, version 8.1.1* Works much better now ### 5/5 — Absolutely worthless *2026-06-24* New Bathys headphones and I downloaded this app which is absolutely worthless. Connecting the HPs to this app to set customization, look for updates, etc, all results in an aggravating cycle of an opening/closing/rebooting process with no success whatsoever leading to frustration and disappointment. The HPs themselves are excellent, but customizing is not possible for me. I am so surprised at this given the two companies, Focal and Naim. ### 5/5 — Все ок *2026-05-22, version 8.1* Ок ### 5/5 — Like Naim kit it just works superbly. *2026-05-14, version 8.1* Simple yet great interface and functionality. I use mainly on ipad to control 3x Atoms and 2x ND5 XS2's and a Core across the house. ### 5/5 — Focal Bathys *2026-05-09, version 8.1* Have bought 4 headphones for the family, everyone has this app. No issues for the headphones. Great app, simple, and works per expectations. ### 5/5 — Lecteur radio au top *2026-04-27, version 8.0.3* Marche parfaitement bien pour moi sur iPad et android. Parfait, nombreuses radios à travers le monde. Très bon son sur iPad . Pour être parfait il manque juste une info disant que la radio est sans pub ou avec et le titre du morceau joué. J aime aussi pouvoir mettre des radios en favoris. L appli s est fortement améliorée avec le lecteur radios. Merci. ### 5/5 — Fonctionne très bien *2026-04-23, version 8.0.3* Je ne vois pas ce que les gens reprochent à cette application. Je m’en sers pour mon streamer Naim NDX 2 et tout fonctionne à merveille! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*