# FocalScope Mobile > Cloud-based customer support and email management for mobile devices. (iPhone/iPad app by Lantone Systems PTE Ltd..) - Source: https://appshunter.io/ios/app/focalscope-mobile/id535773187 (this page in markdown: same URL + `.md`) - Developer: [Lantone Systems PTE Ltd.](https://appshunter.io/developer/535773610) - Category: Productivity, Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 5 MB - Languages: American English - Released: 2012-08-10 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/focalscope-mobile/id535773187/reviews.md ## What is FocalScope Mobile? FocalScope provides cloud-based and on-premise customer support solutions to organizations of any size and from various industries. Whether you’re a support agent, manager, or CEO, you can now enjoy the powerful email and customer support features of your office FocalScope instance on both your iPhone and iPad. Whether you are attending to customer queries, assigning tasks to your employees or checking up on SLA dependent tasks, with FocalScope’s Mobile Client you are never left out of the loop. FocalScope’s Mobile Client gives you the following capabilities on both your iPone and iPad: • Access to all your private and departmental email, tickets, and alerts • A clear overview of all SLA-dependent tasks • The ability to assign emails and tickets to yourself or your colleagues • Access to all your company’s contacts • Push notification wherever you are • Access to all your email notes • Access to your data even when your mobile device is not connected to the internet (data is synchronized and stored on the device itself) Customer support has never been this mobile or this easy! Get your FocalScope Mobile Client today to experience 21st-century customer support and email communication in the palm of your hand. ## Key features - Access emails, tickets, and alerts - Manage SLA-dependent tasks - Assign tickets to colleagues - Company contact directory - Push notifications - Offline data access ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/focalscope-mobile/id535773187/reviews.md ### 4/5 — Works well *2012-08-12* We have been using focalscope for a year now. The mobile version was a long time coming and with this version they here cemented their position as the only help desk and customer service solution to use. Well done. ## Frequently asked questions about FocalScope Mobile ### What is FocalScope Mobile? FocalScope Mobile is a free application that extends the functionality of the office FocalScope customer support system to your iPhone and iPad. It allows users to manage emails, tickets, and tasks remotely. ### Is FocalScope Mobile free to use? Yes, FocalScope Mobile is available for free download and use. It does not require any in-app purchases or subscriptions. ### Does FocalScope Mobile have ads? No, FocalScope Mobile does not contain advertisements. It is an ad-free application. ### What devices does FocalScope Mobile support? FocalScope Mobile is compatible with iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms. ### Can I access my data offline with FocalScope Mobile? Yes, FocalScope Mobile allows access to your data even when your mobile device is not connected to the internet. Data is synchronized and stored locally on the device. ### How often is FocalScope Mobile updated? The latest version of FocalScope Mobile is 1.0.7.93, which was last updated on August 7, 2017. Users can expect updates to improve functionality and address any issues. ### What is the age rating for FocalScope Mobile? FocalScope Mobile has an age rating of 4+, making it suitable for users of all ages. It focuses on professional customer support functionalities. ### How does FocalScope Mobile help with customer support tasks? FocalScope Mobile enables users to view and manage all private and departmental emails, tickets, and alerts. It also allows for the assignment of tasks and provides an overview of SLA-dependent tasks. ## Version history (last 4 releases) ### 1.0.7.93 — 2017-08-07 This app has been updated by Apple to display the Apple Watch app icon. This is a bugfix update w/o new features • Fix the annoying crash during email composing • Refresh UI and add support for 64bit iPhone and iPad ### 1.0.6.88 — 2013-05-25 * Improved user experience with fixed position toolbars (for convenient access to tools) * Double tap and pinch zoom control throughout the interface * Greatly improved stability throughout the application * Added option to to download the body of the emails during synchronization * Images embedded in emails are automatically cache on first access ### 1.0.5.64 — 2012-12-13 Changes in this version: * Added ability to control text-wrapping mode when reading emails * Added support for post-to-folder type of messages specific to FocalScope * Improvements made to the appearance of the home screen * Improved reporting of network related errors ### 1.0.3.55 — 2012-08-10 No release notes. ## Apps similar to FocalScope Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Gamify Habits&Tasks HibaQuest](https://appshunter.io/ios/app/gamify-habits-and-tasks-hibaquest/id1630023186) | 4.1 (11) | Free | Productivity | | [Stockroom Inventory](https://appshunter.io/ios/app/stockroom-inventory/id1048012518) | 4.8 (1,308) | Free | Productivity | | [Agtrinsic](https://appshunter.io/ios/app/agtrinsic/id1664681960) | — | Free | Productivity | | [Zoho Scanner - Scan PDF, OCR](https://appshunter.io/ios/app/zoho-scanner-scan-pdf-ocr/id640904561) | 4.4 (89) | Free | Productivity | ## More apps by Lantone Systems PTE Ltd. - [FocalScope Connect](https://appshunter.io/ios/app/focalscope-connect/id6502832312) All apps by Lantone Systems PTE Ltd.: https://appshunter.io/developer/535773610 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*