# FOCUS Bank, Banking App — user reviews

> 14 indexed App Store user reviews of FOCUS Bank, Banking App by Focus Bank, rated 4.83/5 from 1,119 ratings.

- Source: https://appshunter.io/ios/app/focus-bank-banking-app/id789874885/reviews
- App overview in markdown: https://appshunter.io/ios/app/focus-bank-banking-app/id789874885.md
- Rating breakdown: 5★ 989 · 4★ 61 · 3★ 20 · 2★ 3 · 1★ 14

## What do users think of FOCUS Bank, Banking App?

Overall sentiment: negative

**Pros**

- 🚀 Convenient mobile banking
- 👍 Flexible and accountable
- 👍 Simple and user-friendly app

**Cons**

- 🐛 Frequent crashes
- 🐛 Login issues
- 🐛 Unreliable transaction history
- 🚫 Lack of essential features (card locking, tap to pay)

**Commonly reported bugs**

- Crashes and login problems
- Missing transaction history
- Incompatibility with some devices

**Most requested features**

- Piggy bank feature for budgeting
- Face recognition login improvement

## Most critical reviews (10 lowest-rated)

### 1/5 — Usability

*2026-05-09, version 25.2.100*

Constantly having issues with logging in on the app. It shouldn’t be a hassle to log into your app and to see your account balance

### 1/5 — Worst app I have seen

*2026-04-07, version 25.2.100*

This app is great when it works but that is rare. It worked fine for a while then just suddenly stops working. That’s a scary thing when you get used to monitoring your account and then notifications just stop showing up. I can make changes and it works for a day or so then stops again.

### 1/5 — Crash often

*2025-06-13, version 24.2.51*

I love the bank itself but this app is awful. It crashes all the time or it won’t let me log in. Please resolve this. Hire a new developer.

### 1/5 — Long time customer

*2025-05-02, version 24.2.51*

There are huge gaps in my history . Say I  get a notification on the 30th and then when I go to check the app there’s nothing there for the 30th there’s missing days I can never get it to reload until days and days later.

### 1/5 — Focus Bank App

*2023-10-17*

The cards don’t have tap to pay. The app alerts you in the EVENING time of any transactions. You CANT lock your card. After this week I’m switching banks.

### 1/5 — Terrible app

*2020-08-04, version 20.1.20*

This is the worst banking app I have ever used. It is always crashing and usually takes 3 or 4 attempts to get signed in. And other times you can log in at all.

### 4/5 — Request for Description Entry

*2026-05-26, version 25.2.100*

I’d like to request a description text box when transferring between accounts using the mobile app. Many times, I like add details to my transfers, but I have to log in on a computer or through Safari to be able to do this. Thank you!

### 5/5 — Great Home Town Bank

*2022-01-03, version 21.2.70*

Focus and their app allows for flexibility and accountability you just can’t get from national banks.

### 5/5 — Convenient

*2020-08-02, version 20.1.20*

..

### 5/5 — Mobile face recognition

*2019-11-27, version 19.2.40*

I cannot get my face recognition to work! Has in the past, but it keeps going off!

## Most praised reviews (4 highest-rated)

### 5/5 — Mrs Edna Powell

*2019-05-31, version 18.4.50*

Everything is excellent

### 5/5 — Update Idea

*2015-11-03, version 4.7.153*

I like the simplicity of the app and though I realize you are a bank and have savings accounts, I feel like a different option would be nice. 
Possibly adding something like a "piggy bank" feature, where I wouldn't have to have a savings account necessarily but rather I could put aside money that I need to save for a bill, or for groceries, without having to set up a separate account! Accessed in the same app, but it just removes it for a small amount of time to the piggy bank until I need to go get it. In my case setting up a savings account is pointless because I'm not long term saving, but knowing that every month I've been able to budget enough to get groceries or pay rent, that would be most helpful.

### 5/5 — Great mobile banking app!

*2014-03-15, version 4.3.198*

This app is perfect for keeping up with finances on the go!

### 5/5 — GREAT ADDITION TO BANKING!

*2014-01-31*

This is a perfect way to make mobile deposits right here from home.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
