# Focus FCU Mobile — user reviews

> 19 indexed App Store user reviews of Focus FCU Mobile by The Focus Federal Credit Union, rated 4.80/5 from 1,455 ratings.

- Source: https://appshunter.io/ios/app/focus-fcu-mobile/id1446295818/reviews
- App overview in markdown: https://appshunter.io/ios/app/focus-fcu-mobile/id1446295818.md
- Rating breakdown: 5★ 1,324 · 4★ 80 · 3★ 24 · 2★ 8 · 1★ 19

## What do users think of Focus FCU Mobile?

Overall sentiment: positive

**Pros**

- 👍 Friendly and supportive staff
- 🚀 Easy to use
- 💡 Service at your fingertips
- 👍 Remote deposit is amazing
- 👍 Statements available for long periods

**Cons**

- 🐛 Inaccurate information
- 🐛 Cumbersome check deposit process
- 🐛 Transactions not up to date
- 🐛 Glitches and account name mixing

**Commonly reported bugs**

- Text alerts not working after app update
- Remote deposit feature not functioning properly

**Most requested features**

- Transfer history showing initiation and completion
- Button to capture photo for remote deposit

## Newest reviews (2 of 19)

### 5/5 — Slow on updated transactions

*2020-06-23*

Transactions are never up to date!

### 5/5 — Great app

*2020-06-22*

Very easy and convenient.

## Most critical reviews (10 lowest-rated)

### 1/5 — Racist, sexist, & narcissistic

*2022-09-22*

Save your money and time.

### 1/5 — Bumbling check deposit app

*2020-01-31*

Clumsy check deposit app.

### 1/5 — needs testing

*2019-08-21*

developers need to test all functions of app before releasing updates, I no longer receive text alerts since Aug 2019 update

### 1/5 — Glitches and confusing

*2019-06-07*

When you have more than one account number, you are given the option to rename each account. BUT, when you re log in, the system keep getting the accounts mixed up with the wrong name. You change it and then it happens again! That’s just one of the several reasons I rated this a 1 star.

### 3/5 — Check deposit is cumbersome

*2022-01-04*

I had to take the back photo 4 times. It kept saying that it couldn’t see the signature.  Ended up signing it twice. Lol

### 3/5 — Transfers:  I’d like to see a Transfer History. Show when it was initiated and when it’s completed.

*2019-12-23*

I’d like to see a Transfer History. Show when it was initiated and when it was actually completed, especially on external transfers. .

### 3/5 — remote deposit

*2019-07-12*

How in the world am I supposed to take a picture of my check when there’s not even a button to press to capture the photo?! What the heck!!! I was super excited about this update because of the remote deposit feature and it’s been nothing but disappointing. The rest of the app is wonderful but don’t promise remote deposit if you can’t actually make it happen!!

### 5/5 — Transfer

*2026-07-21*

Very easy process.

### 5/5 — Member

*2026-06-08*

Excellent staffing and Great rates , they take care of their members

### 5/5 — Function

*2025-09-16*

Medium abilities to make changes in my account in the app.

## Most praised reviews (7 highest-rated)

### 5/5 — 30*+ years and staying

*2025-06-21*

I first joined FCU way back when it was named something regarding Healthcare, which worked as I was just starting my career after 11 years of college at OSU (go Pokes) and the same year and just prior to the OKC Bombing.  They’ve been my financial institution through 2 marriages & divorces, 4 kids (3 graduates of OSU - go Pokes), and my having moved and lived in states from the Carolinas to Nevada…. And regardless to circumstances, one thing I could count on is FCUs ability to do the impossible, and often quickly.  

Although FCU has grown by leaps & bounds now some 30+ years, they still do banking and treat members with that hometown, ‘you’re family’ mentality.  If you’ve got a problem, if you need the most impossible service and usually instantly, they’ve never failed to make it happen.  AND it doesn’t matter if you’re a small account or a mega group of accounts, we are all treated equally.  Thank you one and all…..

### 5/5 — Inaccurate info

*2025-05-31*

App was working fine till it started showing the wrong info on my car loan. Had to call the bank to make sure it wasn’t a glitch in the system and I can’t update the app.

### 5/5 — Jessica

*2025-05-03*

She is the best!

### 5/5 — Yay

*2023-06-06*

Easy to use m. Friendly and supportive staff.

### 5/5 — Service at your fingertips

*2021-02-13*

I truly enjoy using the Focus Federal Credit Union App.  The FFCU App allows me to do most of my transactions without calling and using the Touchtone Teller Line or speaking with customer service to transfer funds. Service at my fingertips.

### 5/5 — Love this app!

*2020-07-08*

Remote deposit is amazing and love that my statements are out their for long periods of time! Way to go Focus

### 5/5 — You’ll never have financial services like a credit union

*2020-06-24*

FOCUS FED CREDIT UNION stands superior in every facet of anyone’s banking needs.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
