# Follow Up Boss — Where real estate teams work

> Real estate CRM for lead distribution, follow-up, and team management. (iPhone/iPad app by Zillow.com.)

- Source: https://appshunter.io/ios/app/follow-up-boss/id966131499 (this page in markdown: same URL + `.md`)
- Developer: [Zillow.com](https://appshunter.io/developer/310738698)
- Category: Business
- Price: Free
- Rating: 4.30/5 from 383 App Store ratings · 132 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 175 MB
- Languages: American English
- Released: 2015-02-19
- Data updated: 2026-08-21
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/follow-up-boss/id966131499/reviews.md

## What is Follow Up Boss?

Follow Up Boss is a real estate sales CRM that helps you automatically distribute and follow up on leads from over 200 different US and Canadian lead sources.

The iPhone app gives you quick access to all your contacts, calendar, inboxes, and deals. The app also lets you make and receive calls and texts (including group texts), assign agents to leads, leave notes about contacts and conversations, start action plans, use email templates and more.

Follow Up Boss automatically receives leads from most major lead providers (Zillow, Realtor.com, Facebook, Ylopo

 and many more), and tracks your contacts’ activity on your website.

For support, please use the in-app feedback option or email support@followupboss.com

## Key features

- Automatic lead distribution
- Lead follow-up automation
- Contact and calendar access
- In-app calling and texting
- Agent lead assignment
- Action plan initiation
- Email template usage

## What do users think of Follow Up Boss?

Overall sentiment: positive

**Pros**

- 🚀 Great CRM for real estate agents
- 👍 User-friendly interface
- 🚀 Efficient for managing leads and contacts
- 👍 Helpful mobile app
- 💡 Continuously improving with new features

**Cons**

- 🐛 Bugs and glitches in the mobile app
- 📱 Lacking functionality compared to desktop version
- 📱 Not optimized for iPad use
- 🔒 Security concerns with Zillow integration

**Commonly reported bugs**

- Frequent crashes and connectivity issues in low coverage areas
- Inability to log calls/texts made outside the app
- Inconsistent behavior when merging contacts
- Orientation lock on iPad causing usability issues

**Most requested features**

- Add task management functionality to mobile app
- Improve iPad compatibility and optimize for larger screens
- Enhance text/email templates and group messaging capabilities
- Integrate more desktop features into the mobile app

## Recent user reviews (10 of 132)

All indexed reviews: https://appshunter.io/ios/app/follow-up-boss/id966131499/reviews.md

### 3/5 — Not where it should be

*2026-05-20*

Follow Up Boss has some solid core functionality and, unfortunately, is still probably better than many of the alternatives in the real estate CRM space. But that says more about the market than it does about the app itself.

The biggest frustration is the lack of basic functionality and reliability in areas that should be foundational for a CRM at this price point. There are frequent moments where you find yourself wondering, “Why can’t this do something so simple?” or “How is this still broken?”

The Apple/iPhone app in particular has ongoing issues, feels buggy, and lacks polish. Notifications being down for nearly a week is completely unacceptable for a CRM platform that agents rely on for real-time communication and lead response. In real estate, missed notifications can literally mean missed business.

There’s definitely potential here, and the platform does some things well, but the execution and consistency often fall short of what professionals need from a mission-critical system.

### 1/5 — I cannot search by a related contact - only on iPhone

*2026-05-17*

This is unacceptable for the top real estate CRM. I save the wife’s name as primary contact and husband’s name as related (spouse) contact. Now if I search within people on my iPhone app with the husband’s name. I get a search result but clicking it does nothing. I file a support ticket and they says it’s a bug but they don’t know when they will fix it and want to search by the primary name. I cannot believe such key bugs will not fixed within a finite timeline. I am looking for my next CRM within the next 3 month.

### 3/5 — Needs improvement

*2026-04-22, version 6.04.0600*

It’s pretty glitchy. I’ve missed several important communications because the inbox doesn’t notify you right away. I do like that it records the 
conversations, but it makes responding quickly harder compared to just texting a client.

### 2/5 — Lack of integration

*2026-03-03*

I would love for FUB to be able to work with my Apple CarPlay so I could get text notification while I’m driving and respond.  Or make a phone call in FUB.  Currently all this requires me touching my phone while driving, which we know is unsafe and against the law in many places.   Also, I really thought I got notifications on my Apple Watch before, but I am not now and I can’t find where FollowUpBoss could even be installed.  Maybe this changed or maybe I’m losing my mind.

### 1/5 — I feel they could do way better…

*2026-01-21*

For a CRM that is this popular, I feel like the iPhone app is a major let down! I don’t feel it’s user friendly whatsoever. I can’t set timed texts or emails. The texting portion of the app makes it hard to keep track of messages. And I wish there was a way to input specific criteria to find people - ex: “stage warm, last contact was X ago” etc.

### 2/5 — FUB really good. App is ok.

*2026-01-12*

It’s nice to have an app with the CRM because I have tried to use CRM‘s in the past that literally did not have app… They just wanted you to connect with the mobile version of the website. So it’s great to have an app. But the app lacks quite a bit of functionality that you would expect it to have.

As long as you’re only expecting the basics from an app, and not more full functionality if you’re operating totally in the field, the app is sufficient.

### 3/5 — Nice to have connection with the main interface, but app needs work

*2025-11-03*

Nice to have connection with the main interface, but app needs work
It’s clunky. Why not just use a fully responsive mobile site versus an “app style” version that is missing components or ease of use.
Too hard to mark messages as read: make it swipable.
New leads are not clearly marked or easily accessible.
More user friendliness is needed.

**Developer response:** Thanks for the feedback. We'd love to connect and hear more of what you need. Email us at product@followupboss.com

### 2/5 — Not that good

*2025-10-27, version 5.10.2000*

Not really a good app, doesn’t have a lot of features, can’t see sent emails, needs to be more like the web version

### 1/5 — Great CRM - Terrible App

*2025-10-22*

App is missing many features compared to the desktop version. Buggy and clunky.

**Developer response:** Thanks for the feedback. We'd love to connect and hear more of what you need. Email us at product@followupboss.com

### 2/5 — Same boring app

*2025-10-17, version 5.10.0600*

Dear FUB team, 

Where’s the tasks menu? 
Where’s the leader board option?
Where’s the call log? 
Where’s the auto-dialer? 

Do better. 


Sincerely, 
A hoping customer.

## Frequently asked questions about Follow Up Boss

### What does Follow Up Boss do?

Follow Up Boss is a real estate sales CRM designed to help teams manage and follow up on leads. It automatically distributes leads from numerous sources and provides tools for communication, task management, and tracking contact activity.

### What are the key features of the mobile app?

The iPhone app offers quick access to contacts, calendar, inboxes, and deals. It allows users to make and receive calls and texts, assign agents to leads, add notes, start action plans, and utilize email templates.

### How does Follow Up Boss handle leads?

The system automatically receives leads from over 200 US and Canadian lead sources, including major providers like Zillow and Realtor.com. It also tracks contact activity on your website.

### Is there a cost associated with using Follow Up Boss?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium or subscription model. Specific pricing details would typically be found on their official website or app store listing.

### Who is the target audience for this app?

This application is intended for real estate sales teams and individual agents who need to manage a high volume of leads and ensure timely follow-up to close more deals.

## Version history (last 5 releases)

### 6.08.1000 — 2026-08-17

This update includes improvements to make your experience faster and more reliable. We’re always working to help you stay connected with your clients seamlessly. Thanks for being part of Follow Up Boss!

### 6.07.2700 — 2026-08-04

Bug fixes and improvements

### 6.07.1300 — 2026-07-23

Bug fixes and improvements

### 6.06.2900 — 2026-07-08

Bug fixes and improvements

### 6.06.1500 — 2026-06-23

This update includes improvements to make your experience faster and more reliable. We’re always working to help you stay connected with your clients seamlessly. Thanks for being part of Follow Up Boss!

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## More apps by Zillow.com

- [Zillow Real Estate & Rentals](https://appshunter.io/ios/app/zillow-real-estate-and-rentals/id310738695)
- [Mortgage by Zillow](https://appshunter.io/ios/app/mortgage-by-zillow/id437660937)
- [Premier Agent](https://appshunter.io/ios/app/premier-agent/id489692273)
- [Zillow Rentals](https://appshunter.io/ios/app/zillow-rentals/id538946076)
- [Zillow Rental Manager](https://appshunter.io/ios/app/zillow-rental-manager/id759202892)

All apps by Zillow.com: https://appshunter.io/developer/310738698

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
