# Food City Mobile — user reviews > 301 indexed App Store user reviews of Food City Mobile by KVAT, rated 4.70/5 from 18,617 ratings. - Source: https://appshunter.io/ios/app/food-city-mobile/id1159433518/reviews - App overview in markdown: https://appshunter.io/ios/app/food-city-mobile/id1159433518.md - Rating breakdown: 5★ 15,696 · 4★ 1,482 · 3★ 604 · 2★ 227 · 1★ 608 ## What do users think of Food City Mobile? Overall sentiment: neutral **Pros** - 🙌 Helpful and friendly staff - 🛒 Convenient curbside pickup - 💳 Easy to use digital coupons **Cons** - 🔍 Ineffective search functionality - 🗃️ Difficult to navigate app - 💰 Expensive pickup fees **Commonly reported bugs** - Inconsistent coupon redemption - App crashes and login issues - Incorrect product information displayed **Most requested features** - Add option to tip curbside staff - Improve sorting and filtering of items - Sync app inventory with in-store availability ## Newest reviews (15 of 301) ### 3/5 — Solid, but UI could be better *2026-07-24, version 4.0.69* The app is a little clumsy to navigate back and forth from the cart, the main menu, the dashboard, specials, and through the lists that I’ve created for repeat or common items we order. Adding to or removing from the various lists, sorting, and moving between them all feels a little slow and awkward. Still, it is very convenient in that it appears to be representative of what’s actually in the store and allows us to order what we want or need. Also, it and the shoppers do a real good job with accuracy. ### 4/5 — App is not working most days in the store *2026-07-23, version 4.0.69* Have to use it at home! ### 3/5 — Meh *2026-07-22, version 4.0.69* The app is very rudimentary compared to others. A lot of the settings don’t work well. It ignores filters and preferences. ### 5/5 — Curb pick up service *2026-06-25, version 4.0.68* Food City curb side pickup, Jefferson City location is the best service around! ALL of the professional shoppers are extremely thorough and friendly! It is a pleasure having them shop for me! ### 5/5 — Food City experience *2026-06-23, version 4.0.68* I love Go Cart shopping. Brenda Miller takes great care of us. ### 3/5 — Ad displays slowly with pauses *2026-06-22, version 4.0.68* iPhone 16e, 256 GB, iOS 26.5. The print view of the weekly ad loads one page at a time and pauses before one is able to scroll to the next page. It sometimes appears to have loaded the the entire ad when it has not. The last two times that “buy 12 for $10” has been in the ad, it did not display. I only learned of the offer by signs while in-store. One plus: one may copy items from one shopping list to another. (Kroger’s so does not allow this). ### 5/5 — Love my amazing store *2026-06-18, version 4.0.68* I adore all my people at this location I’m on hospice and they are very helpful to me ### 4/5 — Wonderful resource *2026-06-17, version 4.0.68* I love the app, and use it weekly. My only complaint is how specific I have to be when I am making my order. Finding some products is very hard/ impossible ### 5/5 — Love it *2026-06-13, version 4.0.67* The app is great and faster than before! I love the option I have of ordering and having groceries brought to my car! The best thing ever especially with health issues! I don’t shop anywhere else. ### 3/5 — Not easy *2026-06-10, version 4.0.67* The sales paper is not easy to use! Use to be able to add items from ad by touching it on the sales paper. Now you have to go to grid & not all sales items are there. It’s very hard to get my older relatives to use the app. I just spent 2hrs trying to get what they wanted that was on sale…I hope I got the right items. ### 4/5 — Need a “load all coupons” option *2026-06-04, version 4.0.66* Please give us this, otherwise great app ! ### 5/5 — Rarity Bay *2026-06-03, version 4.0.66* Good ### 5/5 — Ultimate time saver *2026-05-30, version 4.0.66* Love it! ### 2/5 — Needs an overhaul *2026-05-30, version 4.0.66* Please improve this app. Here are a few of the issues I have: Deleting an item from my list requires several steps rather than a swipe. I can’t see the details of my receipt. It just shows the items purchased but not the itemized amount spent. The search function does not include Full Circle organic items many times. I have to search with exact wording. ### 3/5 — Needs work *2026-05-30, version 4.0.66* When I open the app, it always tells me there's an error and I have to click OK to continue, but it never tells me what the error is. Also, when trying to perform a search, you can only search for one word. Inputting more than one word in the search bar causes you to get results for each word and not for items that only contain all the search words. For example, searching for Single-serve peanut butter results in peanut butter, butter, and anything that comes in single serve containers. It can sometimes be a real pain in the butt to find what you're looking for. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs improvement *2026-08-14, version 4.0.70* Need to be able to clear the list so I don’t have to create a new list every shopping trip ### 1/5 — Needs work *2026-08-06, version 4.0.69* I was getting nonsense errors while trying to register, not worth the hassle. ### 1/5 — Does not work *2026-07-19, version 4.0.69* App will not let you log in. Starting to think it was a scam. ### 1/5 — Latest is broken *2026-07-19, version 4.0.69* Can’t login. Can’t reset password. Can’t register new account. ### 1/5 — Long time user *2026-06-21, version 4.0.68* Needs some work still ### 1/5 — Glitchy App *2026-05-28, version 4.0.66* I keep getting an error message and it keeps popping up when I open the app and all during the order process. I’ve tried deleting and reinstalling to no avail. Very annoying. ### 1/5 — Too many items added to cart *2026-04-30, version 4.0.65* This had happen fir last two years. ### 1/5 — App *2026-04-23, version 4.0.65* It never works ### 1/5 — Review *2026-03-21, version 4.0.58* It’s slow and I don’t like that you lose the pick up time as you make your order. ### 1/5 — Garbage *2026-03-07, version 4.0.58* Your app is full of glitches and continues to try and link to an old account ## Most praised reviews (10 highest-rated) ### 5/5 — Ultimate time saver *2026-08-12, version 4.0.70* Love it! ### 5/5 — Great staff *2026-08-11, version 4.0.70* Amy and her girls always do us right! ### 5/5 — Curbside pickup *2026-08-10, version 4.0.69* I have been using curbside since it became available, often two or 3 times a week, and it has been such a blessing to me as I am handicapped. I would like to compliment Jennifer, SHE IS THE BEST!! She always works with me should I need to substitute an item, going above and beyond. ### 5/5 — FoodCity *2026-08-09, version 4.0.69* I love the fuel bucks and ordering for curbside pickup! ### 5/5 — Prices not comparable to walmart any more. *2026-08-08, version 4.0.69* At one time food city prided itself in prices being comparable to wall mart but not anymore. ### 5/5 — Helen *2026-08-06, version 4.0.69* Food city ### 5/5 — Curbside pickup *2026-07-02, version 4.0.68* I have been using curbside since it became available, often two or 3 times a week, and it has been such a blessing to me as I am handicapped. I would like to compliment Jennifer, SHE IS THE BEST!! She always works with me should I need to substitute an item, going above and beyond. ### 5/5 — This is the best grocery shopping app *2026-06-29, version 4.0.68* I love the food city app because you can leave notes, and most of the time, your shopper will text you if they’re out of something at the store. ### 5/5 — App Experience *2026-06-27, version 4.0.68* Easy to navigate, order, and pay. ### 5/5 — Great mobile app *2026-06-27, version 4.0.68* Your app is quite useful and easy to negotiate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*