# Food Giant KY — user reviews > 42 indexed App Store user reviews of Food Giant KY by Food Giant Supermarkets, Inc., rated 1.67/5 from 15 ratings. - Source: https://appshunter.io/ios/app/food-giant-ky/id1640654774/reviews - App overview in markdown: https://appshunter.io/ios/app/food-giant-ky/id1640654774.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 11 ## Newest reviews (12 of 42) ### 1/5 — App won’t work *2023-05-26, version 1.0* Nothing works!!!!!! ### 1/5 — App developer should be ashamed *2023-05-25, version 1.0* There is no way an actual app developer created this app. My 3 year old could create a better functioning app! Nothing on it works, not even the sign up! Don’t waste your time. ### 1/5 — This App does not work *2023-03-16, version 1.0* I go into sign in to see my member ID or my points and get a blank page. I forgot my password and went to get a new one and it gives a blank page also. Please fix this. ### 1/5 — So frustrating just trying to sign up *2023-03-11, version 1.0* I have spent all evening trying to sign up for this app and it’s telling me that my password does not match when I know for a fact what the password is. there’s no way to reset the password because when you use your email to send a link out to yourself to reset your password nothing comes through.This is the worst app that I have ever seen. You need to take it back and redo it and then send it back out. even the people at the store are not sure how it works on the phone. ### 1/5 — Awful! *2023-03-09, version 1.0* I would give it no stars if I could. It’s almost impossible to even view the weekly ads. The developers really dropped the ball on this one. ### 1/5 — A disgrace *2023-02-04, version 1.0* What a joke. Apple should remove this app due to it being completely unusable. Shame on Food Giant. ### 1/5 — App simply does not work *2023-01-04, version 1.0* This is a terrible app! Nothing works. ### 1/5 — The other reviews weren’t lying *2022-12-31, version 1.0* I can’t even sign up in app to use it. It doesn’t let me submit it. I shop at Sureway all the time and app would been handy but it doesn’t work. It’s trash I wouldn’t download it! It’s a waste of memory on phone since it doesn’t work! ### 1/5 — nothing works *2022-12-09, version 1.0* anytime you try to click on member ID, digital coupons, or even rewards profile it is just a blank screen ### 1/5 — Awful *2022-12-08, version 1.0* This app is so awful . You can not download coupons it will not let me sign in just stays on a white page . Do not waste your time downloading. ### 1/5 — Horrible App *2022-12-03, version 1.0* This app needs lots of maintenance! Constantly saying wrong password! Constantly saying info not available when I try to clip coupons or use them. Very frustrating. ### 1/5 — Trash *2022-11-15, version 1.0* Not happy win your app. It don’t work. Tried it 4 times. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2025-12-20, version 3.1.4784* Worst app I’ve ever encountered. I want to see brands/prices ### 1/5 — Aggravated *2025-10-28, version 3.1.4784* Can’t never use my card can’t ever get any rewards. Wants a Card Number where is the card number on the card located!! ### 1/5 — Nothing but a blank screen *2024-06-26, version 1.2* I’ve uninstalled and reinstalled but nothing comes up except the store banner and the rest is blank ### 1/5 — faulty app *2024-03-29, version 1.1* Digital coupons will not download on my phone. They downloaded when the girl at the store set up my account, then when I tried to open it again at home it would not download the coupons. Corporation won’t even return my call to try to get the problem fixed ### 1/5 — Trash *2024-03-21, version 1.1* Nothing works. Won’t load coupons. Can’t get out of the profile screen once I go into it without completely closing app. Worthless! ### 1/5 — Please maintain your app *2023-10-17, version 1.0* This is/was a great idea however the fact that you can’t input you ID and the app in general is not maintained is very dissatisfying please address this issue thanks! ### 1/5 — Nothing Works *2023-09-09, version 1.0* Months after release and nothing consistently works. Some features have never worked. Suppose the company either does not want to pay somebody to fix or is okay with the reputation this app is giving them. Classic case of nickels holding dollars. ### 1/5 — Not a helpful app *2023-08-26, version 1.0* Downloaded to look at grocery options, like you might on other store apps, but there is nothing like that here. Building a shopping list is just a clunky digital shopping list. Not intuitive or particularly well designed. I will check the recipe function, can’t be all bad, right? ### 1/5 — App has bad support *2023-07-05, version 1.0* Houchens industry wants to compete with Walmart and Kroger and cannot find a developer or support for the app. Probably the worst grocery store app on the market. You have the ability to drop $40-50k on a professional developer and can afford the upkeep and backend for an app. Costing yourself millions for a few thousand bucks thinking you are coming out ahead on your bottom line. Not having the right app literally brings your stock and brand value down. Pure trash, and the developers should be ashamed for claiming to have cloud skills, coding skills, and even a background in IT! ### 1/5 — Wish I could give it a zero *2023-06-25, version 1.0* Nothing works. Created account and nothing but white screen- now every time I try to log in it doesn’t recognize the email or any part of the account. Thankfully I have my receipts that tell me how many points I have but do not have access to the coupons, will get an email telling me what they are and to download them via the app to be able to use them but again - nothing on the app works ## Most praised reviews (8 highest-rated) ### 5/5 — works great! *2024-01-10, version 1.1* love the app!! ### 5/5 — Loving the App *2023-08-07, version 1.0* After playing with it for a few minutes, really like it!! Digital coupons are awesome!! Lots of savings available. Like the the discounts and free stuff with the points. Glad food giant is helping me save money! ### 5/5 — New customer *2023-07-24, version 1.0* Your new app is easy to navigate. Love the loyalty program… ### 5/5 — Happy Customer. Great app update *2023-07-24, version 1.0* The update on the app works great. Happy to have savings with the rewards program and the milk and bread club. ### 5/5 — New shopper *2023-02-13, version 1.0* Just moved to town. Love the app… very user friendly. Love the store! Very bright and welcoming ### 5/5 — 350Z *2022-11-22, version 1.0* The wife & I are regular shoppers and love the new mobile app‼️ It was very easy to download and sign- up on our phones. And we really like the new loyalty you just added 👍. The shopping points and the dread & milk Club are Great added savings for us‼️ 11 years of shopping at your store,, always friendly,, easy to shop at your store and now even easier on our wallet ‼️ THANK YOU 😊 ### 2/5 — App dosent function properly *2024-11-09, version 1.3* I can’t use the app most the time to add the coupons to my card. I sign in and the page is just white. I’ve shut the app and restarted it. Nothing seems to work. I love the rewards and i’d really love if i could use the coupons. ### 2/5 — Coupons Area is Functional *2023-12-01, version 1.0* Most of this app is garbage like the others say, but pretty much everything in the coupons section seems to work. I was able to sign up for an account in that section and load coupons. It wants you to select your hometown Food Giant but only seems to have KY stores. I’m in MS so I just picked one. It’ll be interesting to see if the coupons apply when I’m in the store. Overall, this thing needs major work, but at least the main section does seem to work as it should. Note the companion app isn’t any better but it does have my local store. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*