# Food4Less — user reviews > 172 indexed App Store user reviews of Food4Less by The Kroger Co., rated 4.20/5 from 2,485 ratings. - Source: https://appshunter.io/ios/app/food4less/id584443854/reviews - App overview in markdown: https://appshunter.io/ios/app/food4less/id584443854.md - Rating breakdown: 5★ 1,722 · 4★ 225 · 3★ 103 · 2★ 77 · 1★ 358 ## What do users think of Food4Less? Overall sentiment: negative **Pros** - 🚀 Fast and easy - 💡 Delivery option **Cons** - 🐛 Buggy and glitchy - 👎 Difficult to use - 🔒 Login and account issues - 🤔 Misleading app name - 🤷‍♀️ Location issues **Commonly reported bugs** - App crashes frequently - Cannot log in or reset password - Digital coupons not working - Incorrect store locations shown **Most requested features** - Bring back old app version - Improve coupon functionality - Add running total for shopping list - Fix payment and refund issues ## Newest reviews (19 of 172) ### 3/5 — Latest update *2026-07-26, version 96.2.0* After updating this app the home screen went black and I can no longer access points for the gas pump rewards program ### 1/5 — Worst App *2026-05-15, version 94.1.0* The app was fine until they made severe changes to it. Now you can't even search for items nor can you use it cos it says there is no network connection. I needed the app to find items because asking employees is a wasted venture. ### 1/5 — Terrible IT *2026-05-13, version 94.1.0* I don’t know why they can’t figure out how to do updates. I updated and all my account/login info is gone! My password isn’t working. I’m not going to create another account, I’ll just shop somewhere else! ### 1/5 — No sign in option *2026-05-04, version 93.2.0* The damn thing doesn’t even let me in! ### 1/5 — Why *2026-05-02, version 93.2.0* The food 4 less down the street doesn’t show up on the map, but it suggests i order from foods co instead but then I have to download a different app for that and it’s miles away ### 1/5 — Yikes *2026-04-23, version 93.2.0* I tried so hard and got so far but in the end I just deleted this abomination ### 1/5 — No longer knew what’s new on weekly appetite just blind for your store deals *2026-04-20, version 93.1.0* App down for such long time it can’t solve the problem helpless ### 1/5 — Does not work *2026-04-17, version 93.1.0* I’ve gone thru 2 updates and there are still unresolved issues. Can’t open anything in app. Useless. I don’t get their weekly sale paper delivered any more, so I am at a loss. Wish I had someone to complain to. ### 1/5 — Useless no connection *2026-04-14, version 93.0.0* I see others had this problem, will not connect to Wi-Fi. Will delete. ### 1/5 — Rewards Card *2026-03-30, version 92.3.0* Too many steps to get to rewards card ### 1/5 — Completely Useless *2026-03-27, version 92.3.0* Every single time I go to use this app I get a “No Network Connection” error, despite the fact that I am on wifi and have cellular data available. Do not waste your time or energy with this app, you’d literally be better off pounding sand. ### 1/5 — OMG the update is atrocious *2026-03-27, version 92.3.0* So full of bugs that I don’t even know where to begin. Fire the people who made the app. They all deserve to be fired upon. ### 4/5 — Store search not working *2026-03-22, version 78.0* The store search for the weekly ad doesn’t work. ### 1/5 — Bad app. *2026-03-11, version 78.0* I agree with previous review. So difficult to use the app. Doesn’t load and starts you from the beginning. Also unable to track my order after 2 hours trying to get the app to work. Still unsure if my order was processed or not. I haven’t gotten an email or text. Will update later. ### 1/5 — Can’t Select My Store *2026-02-09, version 78.0* No matter what I try I cannot seem to get the app to recognize my local store. I type in both ZIP Code and city but it keeps surfacing results that are so far away from my current location. I suspect this is a bug but considering other people in this review section are having the same issue it sounds like it has been going on for a while. Either way, it needs to be rectified ASAP. ### 1/5 — price on app are never acurate *2026-01-23, version 77.1* delucery by third party instacart tooo many fees and 90% of tines items are not available ON APP!!! ### 1/5 — Requires update *2026-01-18, version 77.1* There is literally no reason this app should ever need an update and the fact your forcing me to update it tell my your selling my data ### 1/5 — TRASH!! *2026-01-09, version 77.1* Is the worst app. Is a big problem use the coupons. Fake discounts. ### 1/5 — Non functional app *2025-12-29, version 77.1* The app has canceled my account and I can’t login nor register. I have sent messages thru the help option and still no response. First I couldn’t scan in the store. Now this. It’s extremely frustrating. Im gonna shop at other stores that have deals and the app is not required to save money it’s a waist of time. Dont get the app. It’s not reliable ## Most critical reviews (10 lowest-rated) ### 1/5 — Boost does not work *2026-08-21, version 97.2.0* I paid for boost membership and my boost coupons doesn’t work it just shows blank when I go to my boost coupons. I don’t see them. When are y’all gonna fix it before I cancel my boost membership ### 1/5 — Online delivery is a SCAM! *2026-07-31* Thinking about using their online delivery? Read this first! I tried using the coupon for $30 off from a minimum purchase of $75. At the checkout screen, I confirmed that my discount was applied and was initially charged the discount price (around $40). I selected no substitutions on some items, which is normal considering some people prefer one brand over another or maybe no equivalent product exists. I received an email receipt shortly after reflecting the $40 charged. As the order proceeded, some products were out of stock, including one item I chose to have no substitutions. No big deal, right? Just skip it and subtract it from the $40. Except now since this item was being excluded from my overall order, the total price fell below the $75 threshold needed for the discount to apply. Because of this, Kroger (the parent company) charged me the full $75 order. A reasonable company would have simply subtracted this item from the total discount price ($40 - X), just like how Uber Eats already does. If I had known that Kroger wouldn’t honor this, I would have preferred for my order outright cancelled instead. Customer support was of no help; they dismissed my complaint, wouldn’t look at my email receipt, and stated under no circumstances would the discount price minus the excluded item be honored. This means that if you try using this or a similar promotion, you’re essentially gambling on your store having exactly all products in your cart (including substitutions) and your outsourced Instacart shopper not skipping any items that would result in you not meeting the threshold. Maybe your total order was $80 and one missing product costs $10. Or your total order was $100 and you’re missing a combination of items totaling $30. Guess what? You’re going to be charged the FULL amount! Do yourself a favor, use Uber Eats instead. They honor their total discount price and have better coupons with lower maximum thresholds from time to time. Don’t give this company your time or money! Note: Kroger owns Ralphs and Food4Less ### 1/5 — iPhone issue ? *2026-07-22, version 96.2.0* App was working okay last week. Then one day while in store it wouldn’t load. So I deleted it. Re downloaded and same issue. The app is up date but it’s still not working just a black screen when it’s opened ### 1/5 — Horrible *2026-07-22, version 96.2.0* Ito many steps just give me the discount without clipping coupons ### 1/5 — Horrible… *2026-07-11, version 96.0.0* App won’t load. Deals won’t load. Nothing loads. ### 1/5 — Useless app *2026-07-09, version 95.3.0* Hasn’t worked once in the 8 months i had the app ### 1/5 — No Network Connection *2026-07-01, version 95.3.0* I am not able to search for food items from home or the store. I get the error message No Network Connection even when I am connected to the network. ### 1/5 — Update made everything more difficult *2026-05-24, version 94.2.0* The update made everything buggy. When I try to save an item to list , it doesn’t do anything. It used to! Not to mention finding things are harder. It’s not user friendly at all and I pretty good when it comes to navigating tech … update was not needed. If made it more complicated and buggy ! ### 1/5 — Update APP Failure! *2026-05-21, version 94.2.0* New update today and now the app will not even open on my iPhone. Getting a refresh this page on every tab! Please fix it. ### 1/5 — Rather pick up from Aldi and Walmart at least I can use their App *2026-05-17* This APP is filled with everything except an easy way to actually shop at Food 4 Less. I can’t find the shopping cart. Pick up is at a store 30 miles away. I can’t change the pick up store. Took me a day to find the shopping list. Can’t forget that half the stuff I put on my shopping list the store near me doesn’t carry. Why is Fred Meyer jewelry easier to get to on the Food 4 Less APP. I get that Kroger is big corporation. But it clearly States Food 4 Less APP! The Ralph’s app is easier to navigate than this! It’s Kroger brand! Who ever approved this app clearly is not a shopper. It is so much easier for me to shop Aldi and Walmart. Between those 2 I can forget about Food 4 Less. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-11, version 97.0.0* The rewards from this app are helping my family get by. ### 5/5 — muyburno *2025-08-22, version 74.2* muyburno ### 5/5 — Leo *2025-03-06, version 73.0* Montalvo$ ### 5/5 — Steals money from cards used *2025-02-23, version 72.0* Do not use your card on this app or insta cart they will double back and try to use your card online please ### 5/5 — Food4Less card *2024-04-02, version 65.0* It would be so much easier if you issued cards like other stores. ### 5/5 — App convenience *2023-12-16* Every time I shop at Food 4Less I have the hardest time getting my advertised discounts. I always hold up the line at the cashier’s. The cashier is always so understanding and helpful to me. That is the reason why I return to shop there. I feel your store advertising is just a fishing hook for customers. The software employees could be refreshed to set up an user friendly app. Determine if the app is for “Kroger” Or “Food 4Less”. This may be a major reason why the app does not work at checkout. I just received an email from the developer team at Kroger. I sincerely appreciate the feedback and support they provide. I will follow up with the suggestion made and update you on the progress Thank you **Developer response:** We are sorry to learn of the negative experience you are having with the Kroger app. The first thing we recommend is to uninstall the app and then reinstall it. By doing this you will have the most current and up to date app installed. If the problem continues, please call Customer Support at (800) 576-4377 and reference case 63741333 to the representative. ### 5/5 — Just dont like the changes *2023-10-01* Ive been using this for a couple of months and i like how everything was able to be located on the app but with the recent changes it takes you out and takes you to the website instead of it all just being displayed on the app like before **Developer response:** We appreciate you sharing your feedback with us! Our digital program is under constant evaluation and your feedback provides us important indication as to how to improve your digital experiences. We have shared your feedback with our Digital Team for further review. For further assistance, your reference # is 60935259. ### 5/5 — Service fee *2023-04-25* It needs to be lower. It’s higher than most of the stores in the area. It doesn’t make it worth going through this app when I can get it cheaper without it. **Developer response:** Hey! We appreciate you sharing your feedback about the pricing of our service fee. We value every customer's feedback and have shared your comment with our team. Have a wonderful night! ### 5/5 — A *2023-01-22, version 54.2.1* They always have awesome deals ### 5/5 — I love this service!😇😇😇 *2022-01-14, version 42.1* This service to the customers is such a godsend especially for us older people♥️. The people are sweet and only have good feelings and facts of my experiences with this service. Thank you and God bless always 😇🙏♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*