# Fooda - Office Lunch Services — user reviews > 141 indexed App Store user reviews of Fooda by Fooda, Inc., rated 4.72/5 from 61,122 ratings. - Source: https://appshunter.io/ios/app/fooda-office-lunch-services/id476660276/reviews - App overview in markdown: https://appshunter.io/ios/app/fooda-office-lunch-services/id476660276.md - Rating breakdown: 5★ 46,945 · 4★ 5,715 · 3★ 1,833 · 2★ 555 · 1★ 1,214 ## What do users think of Fooda? Overall sentiment: neutral **Pros** - 🚀 Convenient on-site food options - 👍 Easy to use app - 🚀 Variety of cuisines available - 🚀 Saves time on lunch **Cons** - 🐛 App issues (crashes, bugs, unreliable) - 💰 Expensive prices - 🕰️ Late or missing vendors - 🚫 Limited menu options and selection - 🚫 Poor customer service **Commonly reported bugs** - Order history shows inaccurate information - Unable to verify phone number for rewards - App crashes when trying to save order options **Most requested features** - Ability to cancel orders - In-app payment option - Vendor rating system - Improved order tracking and notifications - Expanded cuisine options ## Newest reviews (18 of 141) ### 3/5 — Sort of accessible. *2026-08-21, version 8.16.1* I’m unable to make choices when there are multiple options to choose with voiceover using this app. I inevitably end up going to the vendor and then I don’t get my stars. ### 2/5 — Options *2026-05-26, version 8.15.0* There aren’t many restaurant options for this location. It’s the food choices each time. Very disappointing. ### 2/5 — Same food options daily *2026-05-12, version 8.15.0* I’d love it if the options were two different restaurants from the same cuisine. Also more variation would be nice in general ### 4/5 — Pretty good but… *2026-04-09, version 8.15.0* The app is pretty hood, but sure wish there was a “Request a restaurant” do you know who we love. ### 2/5 — Works but needs love *2026-03-20, version 8.15.0* Please consider text contrast in app. Tiny light grey font on dark grey background? No thank you. It’s super difficult to read. Generally, design and usability is poor. Consider getting a critique from an outside design consultant to get a fresh set of eyes on the app. That said, I press what I want and food appears at lunch. I am grateful for that. I know poor design on my magic food bringer is a 1st world problem. ### 2/5 — Indonesian rice with beef *2026-02-19, version 8.15.0* Rice had too much salt ### 2/5 — Food is never warm *2026-01-05, version 8.14.0* Maybe it is impossible to achieve, but the food never arrives warm. The service is OK if you get something cold like a salad or a cold cut sandwich. ### 1/5 — Rewards hard to use *2025-12-02, version 8.14.0* The “coupon” never shows the barcode for the restaurant to scan to receive the rewards. I had an $8 coupon that wouldn’t open and now showed “used,” I emailed Fooda and they sent it back. Tried using it again, never could get the barcode to pull up as I was holding up a long line. I’ll use Fooda for the convenience of it being near work but the app is useless for reward points unless you have a lot of time and patience. ### 1/5 — Bad service *2025-11-25, version 8.14.0* I have problems to find my company information and nobody helped me to sign in and order food ### 3/5 — black screen? *2025-11-24, version 8.14.0* when it works it’s awesome, but it literally causes my phones screen to go black ### 2/5 — Expensive and system not so good *2025-11-04, version 8.14.0* First of all it’s kinda expensive and sometimes when it’s close it still shows it’s open and let me Oder and take my money but when I went to picked it up there wouldn’t be there. And for some restaurant it doesn’t let you Oder online it’s says some of the item you selected it not available but when I went in person I saw everything available I m talking BIBIBOB specifically. ### 3/5 — Needs a 👍👎 feature *2025-10-23, version 8.14.0* Being as the options week to week tend to duplicate for me and my company, the app desperately needs a 👍👎 feature or something similar, please!! I’ve made the mistake of ordering the same thing twice that I’ve hated both times. At a minimum being able to save a dish as a favorite would be helpful so that I could at least order things I really like again. ### 3/5 — Can’t write to Special instructions textbox after choosing food. *2025-10-13, version 8.14.0* I can’t write special Instructions after choosing food, since keyboard pops up and special Instructions textbox disappear. I could do it after second attempt before upgrading to IOS 26, but now literally can’t write to special instructions. Please fix the issue! ### 1/5 — Constantly Crashing *2025-10-13, version 8.14.0* everytime i try to look at th menu it crashes, before it was 3 days in advance, then i could look at tomorrows, this morning i couldnt look at todays, and now it crashes as soon as it opens ### 1/5 — Beware… *2025-10-08, version 8.14.0* Once you set it up, you cannot stop the emails! Their unsubscribe and email preferences buttons don’t work!! ### 3/5 — Cannot verify my phone number *2025-10-07, version 8.14.0* When I try to verify my phone number, I receive a text message with the link to Fooda app, but nothing changes. My phone number still remains Not Verified. ### 3/5 — A bit salty and pricy *2025-09-17, version 8.13.0* 3 eggs, bacon, potatoes and a drink for $17. Eggs were $2.50 each. Won’t be going back anytime soon ### 2/5 — Tortilla soup *2025-08-19, version 8.12.0* There was no substance. All broth ## Most critical reviews (10 lowest-rated) ### 1/5 — Fandango is awful *2026-08-02, version 8.16.1* F minus reset password 3 times and still could not get in. ### 1/5 — Hardware is always broken *2026-05-11, version 8.15.0* The hardware app breaks every other order I’m sick of having to get food for my office through this broken terrible app ### 1/5 — Services *2026-05-06, version 8.15.0* Terrible ### 1/5 — No way to find pop up locations *2026-04-05, version 8.15.0* This app is useless for those of us who just want to find a pop up location. How hard can it be to just add a map or dropdown where you can find popups around Chicago?? I’d love to support these restaurants, but there’s no way to find them. Useless app from a customer pov. ### 1/5 — No customer service *2026-02-23, version 8.15.0* I mistakenly ordered lunch on a day that Fooda was not scheduled for my campus. There should not have been an option to order food on a day it wouldn’t be available. The app should’ve let my order go through. There is no option to speak to a live agent and I never received a response to the email I sent. ### 1/5 — Sesame outpost *2026-02-05, version 8.15.0* Our food keeps arriving late or at a different location. Lunch was delivered late by 20 minutes with no bag or name. Not fun knowing folks are opening each order to see if it’s theirs. Not a fan of folks opening my lunch. Burger also came with burned buns and raw meat. ### 1/5 — Terrible *2026-02-04, version 8.15.0* Since the new owners have taken over the variety of food is horrible and it’s too expensive. I will not be eating with fooda anymore. ### 1/5 — Pre-ordered and got nothing *2026-01-29, version 8.15.0* I ordered ahead of time and my food was not ready or left for pickup. ### 1/5 — Not Fresh *2026-01-19, version 8.15.0* Cold and nasty ### 1/5 — Poor Food Quality, Small Portions, High Prices *2025-12-09, version 8.14.0* The Fooda vendors that come to my agency often present food that is of low quality, small portions and highly priced. The food often tastes like leftovers from the restaurant’s previous day…. Not fresh prepared. ## Most praised reviews (10 highest-rated) ### 5/5 — FOOD *2026-08-14, version 8.16.1* Everything is always fresh and delicious ### 5/5 — Chai Latte *2026-02-24, version 8.15.0* Wonderful service from the ladies and the chai latte is absolutely delicious. ### 5/5 — Mr Papas *2025-07-08, version 8.12.0* Super Delicious chicken nachos!! Mr Papas super friendly- bring the food truck 😁 ### 5/5 — Multiple vendor options *2025-06-25, version 8.12.0* Great choices Irie Mon; Villa Mexico: HOWEVER General Tso’s made me feel like they stole my money. I paid 20.51 for a plate I had to discard without digesting. The chicken was inedible, the shrimp were grey and overcooked and the rice was mushy. Thoroughly disappointed!!!! ### 5/5 — Love Foods App *2025-05-07, version 8.11.0* The food app is so user-friendly and easy to use. Love it!! ### 5/5 — Many Options *2025-04-28, version 8.11.0* Many good options however they should be split up so we don’t have a few of the same type of foods every day. More variety. Also would be awesome to have e charges put on cards once a week instead of every day. Sometimes less than a dollar charges happen. Would be nice if it could hit once a week instead. ### 5/5 — Loving It🤎 *2025-04-15, version 8.9.0* OMG!!! So far the best thing I’ve seen in all my 35 years of working at USBank for foods. I tried all the food popups in the first week of it starting and looking forward to trying rest of them. Thanks for choosing USBank for this amazing and great food choices 🤎 ### 5/5 — Great service *2025-03-12, version 8.9.0* The app is very user friendly and the service of the food is wonderful! ### 5/5 — Quality *2025-02-19, version 8.9.0* Great taste!! ### 5/5 — Campisi’s *2024-11-07, version 8.7.0* OMG - this pizza was probably the best pizza I’ve ever had!!!!! I’m looking forward to having it again!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*