# foodDROP: Food Delivery — user reviews

> 41 indexed App Store user reviews of foodDROP by Drop Caribbean Ltd, rated 3.30/5 from 142 ratings.

- Source: https://appshunter.io/ios/app/fooddrop-food-delivery/id1478415342/reviews
- App overview in markdown: https://appshunter.io/ios/app/fooddrop-food-delivery/id1478415342.md
- Rating breakdown: 5★ 63 · 4★ 16 · 3★ 10 · 2★ 7 · 1★ 46

## Newest reviews (11 of 41)

### 2/5 — hm

*2026-01-08, version 4.8*

need a cash on delivery !!!

### 1/5 — Support

*2025-05-12*

This app keeps breaking for no obvious reasons.  The people who run and support this app have no clue about customer support.  My account just suddenly starts acting strange because of nothing that I did.   When I call support, they say I have to send them an email and they will resolve it in 3-5 business days.  That is the worst support I have ever received.

### 3/5 — Great service

*2025-03-09*

Great app, I’ve been using it for quite some time now with fair results however the app itself is still a bit “buggy”. Delayed notifications, updates and real time tracking. Full menu’s aren’t usually posted for a lot of the restaurants. Lots of room for improvement. Customer service always good though

### 1/5 — Braincells bro

*2025-02-18*

Tell me why I gotta wait 2-5 days for a response to verify my account to place an order? Alotta braincells by the developers😹😹

### 1/5 — Way too many notifications/ads

*2024-11-26*

Like every few minutes.  Deleted

### 1/5 — Would give 0 if I could

*2024-11-12*

Frustrating experience. Could not find order even though it said order was successful. Had to call to confirm and ordered in fact not placed. Had issues logging in and the app is insanely slow.

I want this app to be good though. Do better. I’ll try it back someday.

### 3/5 — Needs to update

*2024-11-11*

I use this app constantly since Covid & barely had issues, however for the past two months, when I make an order, I am not getting updates from the app itself and the ability to track my driver (sometimes they go on the wrong street & I am able to call & redirect them). Please fix this issue because I am using it less & less because of this.

### 1/5 — Hours later

*2024-11-08*

More than an hour later and no one assigned to food drop. Chat service of no help. Save your money. Do not use this app

### 1/5 — 3rd world knockoff app

*2024-10-03*

Keep you expectations low. The app is buggy. It will take your money and not give you back. The customer support is trash

### 3/5 — Got food 4 hours after I ordered.

*2024-09-26*

After an the driver had not picked up the order. They just reassigned a new driver. No refund. Got food 4 hrs later. Makes restaurant look bad it’s good that I knew they are good restaurant    Edit: the agents were helpful enough. Still frustrated

### 1/5 — Worst customer service!!!

*2024-07-08, version 1.2.11*

Don’t spend your hard earned money on this platform. The fees are ridiculous. Customer service is terrible. If there is any issues with your order the app takes no liability and they refuse to issue refunds as well. You’re better off walking and getting robbed on the streets than have this crooked app rob you in the palm of your hands.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage

*2026-06-24*

Literal garbage of an app. Useless support . Very poor interface I’ve tried to activate my account for months now I don’t know why it’s even blocked by the admin I’ve never even used it? You can’t even delete your account because it requires a password. There’s no option to create a password btw on sign up because they give you a “OTP” if you need help you have to email support for their useless non existent admin to not respond. There’s a live support chat with brain dead copy and paste drones

### 1/5 — I can’t redeem my e-gift card.

*2026-05-17*

I received an e-gift card, and when i try to redeem it, it says i’m on a cooldown? when i try to message the chat option for help, no response? Waste of my good money!!

### 1/5 — worst app ever

*2026-05-12, version 5.4*

definitely needs aa cash on delivery option for those who prefer not to put their card on an app

### 1/5 — Very Disappointed

*2026-04-05, version 5.2*

This app doesn’t work on iPhones

### 1/5 — Absolutely horrible application

*2026-02-08*

Their credit card system does not work, they take the money from your card, cancel the order and give you the five days for refund talk..not to mention they also refuse to accept cash in person which makes no sense since their online credit card system does NOT work.

### 1/5 — Tracking option gone

*2026-01-09*

Option to track your order seems to have disappeared from the app.

### 1/5 — App steals money

*2025-12-08, version 4.6*

They took my money and never delivered the full order.

### 1/5 — Barely works.

*2025-12-03*

Will work when you now get the app but will NOT refund you when orders are canceled and do not respond to emails or messages with queries. Save your money before they steal it.

### 1/5 — Slow app

*2025-09-22*

Went to Trinidad about 14 times in in 2 years and every time I try to use the app it will never let me create an account or even login if I do get the create an account
It keeps saying admin block 
I have tried to reach out multiple times and no response from the developers or even customer service. Very stupid app. 
Mine you tourist is the one who uses the app more

### 1/5 — Victimized

*2025-05-19*

I have been trying to use this app and I keep getting a notification saying that it’s not working I have dealt with chat support and emails that only end up sending me in circles. I guess they are making money regardless so small issues don’t need to be tended to.

## Most praised reviews (10 highest-rated)

### 5/5 — Other islands can learn from this!!

*2026-01-24, version 4.8*

Fast & efficient! No complaints at all.

### 5/5 — Fully functional

*2025-08-27*

The app is great. It’s some vendors that can be problematic

### 5/5 — Love foodDROP!

*2025-08-26*

In my opinion, foodDROP is the best food delivery app in Trinidad. There is a lot of great new restaurants added and I’ve never really had any issues with them. You get timely updates, clear details on delivery and quick/easy payments. They’ve saved me from dying of hunger more times than I can count.

### 5/5 — 100% functional

*2025-07-29*

Always up and functioning with sufficient suppliers who always deliver as promised. I love and am proud of our foodDROP!

### 5/5 — Excellent

*2025-07-19*

First time using this service and I must say everything was exceptional, I got everything to perfection as I ordered and gave notes on how I wanted it, it came at least half hour earlier than they gave the delivery time, the person delivering it was very pleasant and most importantly everything with still hot when it came even though it was major traffic hour time. Definitely my go to food delivery app when I need to order food
Love Love Love this service 🥰

### 5/5 — Very good app!

*2025-06-18*

Convenient and easy to use!!!

### 5/5 — Excellent Delivery Service

*2025-05-02*

Always reliable. Customer Service addresses every issue.

### 5/5 — Delivery on point

*2024-11-18*

Very useful and always on time

### 5/5 — Love this app!

*2024-04-24*

I love ordering food from this app it’s so easy and the food always comes in time and the delivery drivers are always nice! 🤗

### 5/5 — The best food delivery service in T&T

*2023-05-31*

Really reliable app. Love how they expanded their restaurant selection and updated the app. It is so easy to use, convenient and provides exceptional service.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
