# Foodhub - Online Takeaways — user reviews > 1,949 indexed App Store user reviews of Foodhub by FOOD HUB LIMITED, rated 3.80/5 from 105 ratings. - Source: https://appshunter.io/ios/app/foodhub-online-takeaways/id1201845916/reviews - App overview in markdown: https://appshunter.io/ios/app/foodhub-online-takeaways/id1201845916.md - Rating breakdown: 5★ 70 · 4★ 5 · 3★ 0 · 2★ 2 · 1★ 28 ## What do users think of Foodhub? Overall sentiment: neutral **Pros** - 👍 Easy to order - 🚀 Fast delivery - 💯 Excellent food quality - 🙂 Friendly and helpful staff - 💳 Affordable prices **Cons** - 🕰️ Long delivery times - 🐛 Order tracking issues - 🤖 Poor customer support - 💳 Hidden fees and charges - 📍 Incorrect address information **Commonly reported bugs** - App freezing and crashing - Payment processing failures - Incorrect order status updates - Delivery driver issues - Inconsistent restaurant information **Most requested features** - Live order tracking - Ability to cancel orders - More payment options (e.g., Apple Pay) - Improved app navigation - Customizable order notes ## Newest reviews (20 of 1,949) ### 3/5 — B *2026-08-04, version 12.7* App very irritating. Keeps alerting with notification while trying to place order ### 5/5 — Great app *2026-08-04, version 12.7* Amazing for getting food from people that’s not on just eat ### 5/5 — Brill *2026-08-04, version 12.7* BETTER THEN UBER AND JUST EAT ### 5/5 — Great *2026-08-04, version 12.7* Much better than just eat! ### 5/5 — No chesse on my chips *2026-08-04, version 12.7* 😡 ### 5/5 — no reply and no food! *2026-08-04, version 12.7* place is a joke!! ### 5/5 — Easy to use *2026-08-04, version 12.7* Easy to use ### 5/5 — Easy and reliable *2026-08-04, version 12.7* Great little APP. Simple to use and provides ample choice and explanations. ### 5/5 — Takeaway *2026-08-03, version 12.7* Great app but no separate way to add chips to my order ### 5/5 — Brilliant *2026-08-03, version 12.7* Great app and no issues ordering ### 5/5 — Mileys review *2026-08-03, version 12.7* Good service just kinda long delivers but I can deal with that helpful app recommend ### 5/5 — Another great order *2026-08-03, version 12.7* Really easy to use ### 5/5 — Excellent service *2026-08-03, version 12.7* Fast efficient service and tasty food ### 5/5 — Too much !!!! *2026-08-03, version 12.7* Ordered fish and chips and only problem was too much !!! Thoroughly enjoyed munching my way through it, thank you ### 5/5 — Mr Potter *2026-08-03, version 12.7* Really good service and so easy to use ### 3/5 — Simple app easy to use *2026-08-02, version 12.7* Three stars due to fees, delivery and bag charges. ### 5/5 — Good *2026-08-02, version 12.7* Love food hub cheaper than other sites as well ### 5/5 — Neil Davies *2026-08-02, version 12.7* Good ### 5/5 — Majestic bites *2026-08-02, version 12.7* The food is amazing and always piping hot, I wouldn’t order from anywhere else ### 5/5 — Easy ordering *2026-08-02, version 12.7* Great service ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-08-01, version 12.7* Tried to use actual take away app got all way to checkout then nothing got punted to Foodhub however food hub menu doesn’t have half of what actual app does both are shambles ### 1/5 — Rubbish *2026-07-31, version 12.7* Never shows where driver is even when not using own drivers. No refund options, food hub needs to up the game compared to Deliveroo ### 1/5 — Late as usual *2026-07-31, version 12.7* Absolutely the worst food app you can get, use any other than this, always late, then they tell you to sort it yourself, disgusting behaviour ### 1/5 — No updates *2026-07-27, version 12.7* So frustrating as you never get updates, you just get a countdown to the time you have requested the food for! ### 1/5 — Silence *2026-07-19, version 12.6* Did not request/authorise/want notification’s but still they came. App deleted ### 1/5 — Don’t fall for the discounts & reviews *2026-07-03, version 12.5* Worst developed app, restaurants they have listed do not even know about this app. Scammers! ### 1/5 — Tried to place order and couldn’t finish *2026-06-26* Terrible **Developer response:** We're sorry to hear you had a disappointing experience. We'd really like the opportunity to understand what went wrong and see how we can help. If you could provide some more details, such as your order ID or a brief description of the issue, we'll be happy to look into this for you. ### 1/5 — Rubbish *2026-06-08, version 12.4* Not sure what you've done to this app but worked fine until a month ago, can't find the basket when ordering, keeps crashing or just not responding at all. Reinstalled it several times... please help! Using an iPhone 16pro with iOS 26.5. ### 1/5 — Worst food delivery service in NZ *2026-06-05, version 12.4* I am not inclined to leave bad reviews but tonight was so bad. I ordered a special meal online through the FoodHUB app and for some reason, the App sent our dinner to another address. I had received a PIN from Foodhub but my dinner went to another address. The restaurant said not our problem we delivered (didn't ask for the Pin) and no order, no refund, not explanation for the wrong address. ### 1/5 — Absolute horrible *2026-05-31, version 12.4* We are waiting our delivery for 40 min, and we still don’t get anything, nobody pick up the phone, highly disappointed with this restaurant. ## Most praised reviews (10 highest-rated) ### 5/5 — Him *2026-08-07, version 12.7* Vnnb ### 5/5 — Mr dack *2026-08-07, version 12.7* Straightforward does what it says on the tin ### 5/5 — Easy *2026-08-07, version 12.7* Peasy ### 5/5 — Very easy to pre-order *2026-08-07, version 12.7* Proof will be in the taste. ### 5/5 — Always a pleasure *2026-08-07, version 12.7* So glad my local hit these up, I’d have gone there anyway but this is convenient ### 5/5 — Simples *2026-08-07, version 12.7* The ordering process is simple enough to navigate delivery as usual ### 5/5 — Payment *2026-08-06, version 12.7* Payment worked for a change . App hasn’t been working past 2 months ### 5/5 — Brilliant *2026-08-05, version 12.7* Great ### 5/5 — Haribo *2026-08-04, version 12.7* Very easy to use ### 5/5 — Khala *2026-08-04, version 12.7* Definitely would recommend this place absolutely amazing fresh hot, on time and good quality and customer service 😊👍🏽 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*